Used 2016 Jeep Cherokee Consumer Reviews
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Too soon to tell - update #2 - Update #3
Opa Schuh, 09/01/2016
updated 09/06/2019
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
33 of 34 people found this review helpful
I just took delivery of my car today but I had a similar loaner for 3 weeks as mine came from an out-of-state dealer and had to be prepped to my specifications. I bought this machine so I can flat tow behind my RV. I always keep a car for 10 years or more, and given my age this could be my last car. Hence I bought all the bells and whistles and sure glad I did. The more I drive it the more I love it. Regarding fuel economy, maintenance, etc. it's too soon to tell. UPDATE: I've had the car for several months now, got it primarily because I can flat tow it behind my RV. To do so there is a mandatory accessory electrical harness that must be installed. Most dealers didn't know anything about it. That said, I pretty much love the car. Good power, good trail capability, GPM up to 30 on highway & tows great. I have almost as many towed miles as I do driven. (odometer shows only driven miles). 2017-09-02 I've had the Cherokee for about a year and am basically very pleased with it. HOWEVER: I am currently 700 miles from home, in the mountains, in a tinny town. Yesterday the liftgate would not lock. It goes up and down, tries to lock but won't. I called my dealer who walked me through some trouble shooting steps and it was determined the actuator is bad and needs to be replaced. I called the closest dealer to where I am (97 miles) and the best they could offer was for me to bring it in, they look, order part and fix. This I was told on Friday before a 3 day weekend. Only thing I can do is abort my vacation and go home and let my dealer handle it (they stock the part). In the mean time the car won't lock, interior lights stay on and the gate stays open about a 1/4" providing ample opportunity for rain to come in. This failure occurred w/in 30 min of me telling my wife that the more I drive the car the more I like it....which is still true. 2018-03-05 I still really like the car but I have to downgrade the interior a bit. The moon / sun / panoramic roof has developed an annoying creaking noise. You can tilt / close the roof and the noise goes away for awhile then returns. Dealers claim they can't repeat it or don't know how to stop it. There are MANY on Facebook (Cherokee forums) that complain about the same thing, on the same side (passenger) and the problem is consistent from 2014 on through at least 2017 year models. One person came up with a permanent work around by adding a piece of sticky back foam between a piece of metal on the roof track and the plastic part it is rubbing on. If it is that easy I'd have thought Chrysler would have fixed the problem by now. Other than that I love the car. 2019-09-06 I am completely satisfied with the car and would like to update previous negative comments. Regarding the lift gate...my fault. I broke the rear window and a piece of glass was jamming the lift gate mechanism. Roof noise- it took a number of dealer visits but they did find broken parts in the moon roof mechanism and replaced the entire assembly under warranty. I had a dealer loaner car for the entire repair period. Harsh ride- I switched to All-terrain tires because of anticipated off road use. The new tires have a softer side wall and greatly improved the ride. I purchased this model specifically because it can be RV towed, I have approximately 25,000 towed miles on it now (does not show on odometer).
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Quite possibly the best vehicle we have ever owned
Mark, 11/02/2016
updated 11/09/2018
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
86 of 92 people found this review helpful
My wife and I purchased our 2016 Jeep Cherokee Trailhawk 3.2 V6 in April, 2016. We have taken it on three road trips and just absolutely love it. Comfort, ride, visibility, power I could go on and on. I am a car guy so upkeep and cleanliness are top priority for me, this thing is put together like a Mercedes Benz. In fact, my parents liked ours so much they purchased one too. So far very pleased with product and dealer network and hope it stays that way. Note: I found no option for the Trailhawk with a 3.2 V6 so I used the 4 cylinder. Update: We are still just as happy with our purchase two years later. No creaks, rattles, leaks, etc. It just does everything well for us. My only complaint would be the headlights & Fog lights, but I did some research and corrected that problem. I replaced the OEM headlights with Sylvania Silver Star Ultras and a pair of LED fog light bulbs. The lighting is 100% improved. The 2019 has had the front end redesigned, so I assume the lighting issue has been resolved. We will keep driving this one until the wheels fall off. Update: Almost three years later and still just a pleased as we were the day we brought it home. It has been to the shop for a battery replacement and a wiper nut recall. Interior, exterior plastics, drivetrain and leather seats are all wearing less than average, but I do take really good care of it. Drivetrain is excellent, off road capabilities are very good too. The one thing I have really noticed this year is how well the vehicle holds the road in really bad rain storms. I hope the next 30k are as good as the first.
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I love this SUV!
Lisa Schooner, 06/10/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
27 of 28 people found this review helpful
I have owned many SUV's in the past and have not been as happy as I have been with this one. It is not as large as some of the other SUV's, so it is easier to manuver than other SUV's. The Cherokee also has a great turn radius which also helps. I purchased the trailhawk with the 3.2L engine and with all the upgraded packages. I test drove the 2.4L and that model was sluggish. This is the reason I went with the larger engine. The larger engine combined with the 9 speed transmission you will not be let down. It is also a quiet ride and with the trailhawk it comes with the locking rear diff, stiffer suspension, and larger off road tires. I have yet to find anything I do not like about this jeep!
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Very nice vehicle
John M., 09/14/2016
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
42 of 45 people found this review helpful
We have had this 2016 Jeep Cherokee Sport 2-4L fwd for about a month now and have already put 1800 very pleasant miles on it, through a combination of mountain, freeway and city driving. In all conditions it handled very nicely. Going uphill was never an issue. It's power was more than enough to help us up the hills at a nice pace, and it's handling made it unnecessary to use the brakes except on the sharpest turns. On the freeway, there was no trouble merging at the right speed. Acceleration was always just right. Very smooth ride, even at highway speeds, and also very quite. Interior is great.High quality materials made it feel almost luxurious. Very comfortable seating for 5. Plenty of leg and headroom. We really like the front grille and the daylight running lights too. I was really pleasantly surprised and would recommend it to everyone. If you don't need 4wd, the 2.4L is really great, and along with the 9 speed transmission it provides a smooth very quick way to arrive at your destination, relaxed and refreshed, no matter how long the journey. Just wanted to update the review. We have driven over a thousand miles more since the initial review. Everything is still great. I really, really enjoy driving this car. Very smooth. Very comfortable. Very quite. Acceleration is just right. Everyone who had driven with us is very impressed. My friend, who is 6'2" said he had plenty of head and legroom in the rear seat. He also said how comfortable it felt. I can't wait for a very very long road trip. I wish I was driving it now.
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2016 Cherokee Laditude 4WD 6 cylinder
Jennifer, 03/11/2016
updated 03/13/2017
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
32 of 34 people found this review helpful
When selecting to write a review it only let's you choose 4 cylinder from the drop down list. I absolutely love my Jeep Cherokee. This is my second one I've owned. Had a Chevy Tahoe after my first one, then a Ford Focus, and traded in a Hyundai Sonata on my new one. Rented a Jeep Cherokee twice last year while traveling out of state and decided to purchase a new one. It is the most comfortable vehicle I've owned. I average 23 mph in town and 28 mph freeway. Love the UConnect, has some of the best features of most manufacturers available and user friendly. Insurance only increased $58 a year because of all the safety features it has.
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Outstanding for what it is
ARod, 05/10/2016
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
20 of 21 people found this review helpful
Make not mistake, this is a compact crossover that is semi-rugged, not fully rugged. In that sense, this vehicle is great. They've packed a lot into this body. Likes: Love the V6, mileage isn't great if you like to open her up but if you treat her nicely it will return decent mileage. Very quiet cabin, only really hear the engine loudly when flooring it. Alpine sound system is very nice. Lane Departure system works as advertised. Rear view Camera is awesome on the 8.4" screen, the computer is fast, recognizes your phone quickly and responds to commands quickly. Highly recommend getting the Safety/Convenience package that nets you the 3 items mentioned above. Interior space is decent. Dislikes: None yet really. The start/stop system when you are at the red light or at a stop seems to stop too late and start to early. Haven't looked at the settings yet to see what is up with that. Overall, really like it. What it offers that the others really don't is a nice V6 that provides sweet acceleration for zipping about......a major plus for me. Also, from a cost standpoint it is a good value after rebates etc. Mine MSRP'd at just over $30k and I got it for just above $24k. Lot of vehicle for $24k.
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Beautiful But Completely Unreliable
Lynn Madore, 07/09/2017
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
74 of 82 people found this review helpful
I own the 2016 Trailhawk V6 3.2L engine with tow package. Mango Tango! It was love at first sight; a work of art with unsurpassed comfort! But it's been just one year (14K miles) and I no longer feel safe in it, nor can I count on it to get me to my destination. Today, I write this review from my back deck when I should be enjoying my camping vacation, however for the 4th time in a 6 week period, the car completely shut itself down. Twice in the last few weeks the car has just shut itself off, requiring me to pull over. Each time it restarted after a few minutes. Thank goodness it was always where I could pull over. Today however, packed for my vacation, camper in tow, traveling 65mph EVERYTHING shut down: the electronics and the transmission. Dead as a doornail. No power brakes, no power steering. Nothing. Roadside assistance sucks. It took two hours for them to get a wrecker to me, but refused to take it to my local dealership, a whopping 4 miles further than the "closest" Jeep dealership, and made me abandon my camper. Furthermore they told me they would not get me home from the dealership they were willing to tow to (placing me 85 miles from home). So I paid the wrecker guy the FOUR MILE difference to take the car to my local dealer and my son-in-law rescued the pop up. I can't say enough for the service guys at my local dealership who did a diagnostic on the car first thing the following morning (Monday) to try and get me back on the road, but they could not replicate the issue and returned my car to me. :( I guess I'm stuck driving a $40K safety risk until this happens again, and again. Here are a few other things that annoy me about this car: the cruise control is a joke. Unless you are on flat land, it will take off on you going down hill as though it isn't engaged. I've had the car bolt from 55 to 68mph of its own volition. You can't turn off the radio; you have to mute the volume every time you get in the car if you don't want to listen. Bluetooth connects sporadically and often can't send messages or takes several minutes to respond. If your iPod/iPhone is connected to a USB port for charging, you can't get it to run through the speakers for music. I just paid $3K for the extended service plan; looks like I'll be needing it. This vehicle has a history of issues. ITS TIME CHRYSLER DOES SOMETHING ABOUT IT; 3 MODEL YEARS IS ENOUGH! 07/25/17 update: spoke with a Chrsyler REP who has authorized looking deeper into the stalling issue AND got me a rental so I can tow and experience a vacation this summer. Let's see how the repair goes. I'll update as information becomes available.
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Safety of car - Car stops operating suddenly
MaryAnn Ragone DeLambily, 01/07/2019
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
58 of 64 people found this review helpful
After 6 months of operating this car, the car died suddenly while driving it on a major road. I brought the car in (once it started up again) and they told me it was because It needed an oil change. What? The car dies because it needs an oil change?? I was insulted! And the car was only 6 months old. BUT, I thought I would give it the benefit of the doubt. Well, some months down the road it happened again and again. And though I enjoy the comfort of the car, the operation of the car is absolutely awful. Looking back I should have returned the car and asked for a replacement. I'm at the end of my lease (thankfully) but as a departing gift I suppose, the car died on me AGAIN on a major road. This time, I called Jeep Customer Care, complained, had a tow truck tow the car back to the dealership to no avail. I get a "text" message the next day not knowing why my car was there. I am once again told that it is because of needing an oil change. WHAT??? OMG! Are you kidding me??? I have had oil changes every 5,000 miles (the car now has 35,000 miles) religiously. I am disgusted and thoroughly frustrated. After having a very "lively" discussion with one of the service techs who hangs up on me, I call back to speak to the Service Manager. He openly admits to me that this is a "flaw" with this car. He goes on to explain that because the car has a 2.4 tiered engine, at any time if the oil goes below a certain point the car will stop operating.........no control of the car, no steering, no nothing!! I don't know how to even respond to this. So, this car is on the road with this safety issue. A car that stops operating with NO WARNING, no red light, no oil warning light, no check engine light, nothing! How can this car be on the road. Why was it not recalled? I am disgusted. I proceed to tell him that I will NOT get back into a car that is this unsafe on the road to myself and others. So....I am presently without a car and will in fact, make a visit tomorrow to the dealership to begin negotiations. I hope that no one is ever seriously injured or worse, killed, because JEEP has continued to put a car on the road that should NOT be on the road at any time for any reason.
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We really like it
Jim P, 06/26/2016
updated 03/15/2022
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
26 of 28 people found this review helpful
This model was not listed in the review choices, so for the record, it is a 2016 Cherokee Latitude, 4x4, 3.2 V6 engine, tow package, cold weather pkg, safty pkg, comfort pkg, uconnect 8.4 with navigation. Manufactured 4/23/2016, purchased June 8th. Plenty of power, quiet, shifts perfect, and very comfortable. Just hit 1,100 miles, getting 30-31mpg on the highway. UPDATE -now at 3000 miles. Still perfect. UPDATE - 1/29/2017. 11,000 miles - Zero issues, it's been a great vehicle. UPDATE - 3/9/2020. Just passed 60,000 miles, zero issues. UPDATE - 8/1/2017. One year later. Zero issues, a joy to drive and it's been a great vehicle. UPDATE - 8-9-2019. 54,000 miles. Zero issues, runs as good today as the day we bought it. No issues or concerns, great vehicle. UPDATE - 9/10/2021 79,000 miles. Did need to replace the battery this year. Zero quality issues, runs today like the day we bought it. Can't believe it has been 5 years.
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Awesome SUV
Tony D., 10/10/2016
updated 10/12/2017
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
33 of 36 people found this review helpful
This was my first jeep purchase and i am very pleased with my 2016 Cherokee Trailhawk. I got a great deal and was quite suprised on the comfort and the overall performance. The first weekend I had it i went out of town and i got about 28 mpg on the highway. The scond trip was to the beach and went about 300 miles on a half of tank. I would highly recommend this vehicle to anyone looking for an SUV.
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A different look!
Lee, 12/02/2015
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
40 of 44 people found this review helpful
I have the 2016 Trailhawk 3.2 V-6 AWD, When you get behind the wheel you think your driving a larger SUV. It has the feeling that it is well built. I have driven the other small SUV's in this class and the tinny feel when you shut the door and the road noise from different types of payvment let you know your in a small SUV. This is different from the fit and finish on the interior to the snappy 3.2 V-6. I have know about the transmission problems but they must be fixed because this tranny is as smooth a butter. The MSPR of mine went just over $40k and that is a bunch for a small SUV but in this case you get what you pay for. What other small SUV comes with Rock setting with locker rear axel. It's also the only one you can tow four down behind a motor home. I give it two thumbs up.
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BIG BANG FROM A SMALL(ER) PACKAGE
Tyler, 11/10/2017
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 11 people found this review helpful
My, has jeep come a long way! I have the Trailhawk with the 3.2 V6, and love it. My ONLY complaint is the 9 speed transmission. It works well, it's just S-L-O-W to respond; downshifts to passing gear takes forever, it hesitates to accelerate from time to time, and I honestly think the 9th gear is like a great white buffalo - It RARELY touches 9th, and when it does, you're going at least 80mph, which is speeding. Jeep dealer has updated software twice on my transmission (it was required by Jeep) and that certainly made things better, but there's room for improvement yet. HOWEVER - this is completely livable - you just have to expect to wait a couple secs for the transmission to downshift when you put your foot down. As others have said, yes, cargo is a little small for the class, but there is still more than enough and this vehicle performs amazingly. There's nothing else in the segment that can come close to the capability and comfort of the Cherokee, especially in this price range. I would absolutely recommend it with one caveat: Spend the money for the v6; I test drove both, and the 4 cyl just doesn't have enough "umph", especially when you need to pass or merge into traffic on highways.
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Good value after 2 years...
Jim Ackert, 03/27/2018
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
11 of 11 people found this review helpful
Has lots of neat features like SD card mp3 and WAV file playback, touchscreen. Very roomy, quiet, smooth ride. Corners well. Great price. Only issue was the transmission stopped working on the highway (stepped on gas, engine raced, car wouldn't move.) Turning engine off and on again got it working enough to get to the dealer. Was the transmission control module computer. Needed a software update. No issues since then. FCA should have issued a recall for that as it is a critical safety issue.
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Cherokee Trailhawk 3.2L - The dream SUV
Gene W., 07/07/2016
updated 07/18/2018
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
58 of 65 people found this review helpful
I have owned Jeeps for 45 years....CJ-5, CJ-7's (1975-2008), JK Wrangler's (2), etc, In Sep 2015 I bought a new 2016 Cherokee Latitude 3.2L for my wife but wound up driving it myself and selling my JK manual - we're getting older now and needed a Jeep that is more comfortable - she opted to keep her little car.. But there was something vaguely not quite right with the Latitude. It had no tow points (had to hook a tow rope to the suspension to pull a car out of the snow)..it didn't seem like a Jeep; it sat a little lower (though it had 18" low profile tires). It was more a sports car with Jeep characteristics. I was afraid to take it onto the beach - wasn't sure of the tires and with no tow points I had my doubts. So after just 5,000 miles and 7 months I went back to Jeep and test drove another Wrangler, both the JK and JKU. Though I'd had the equivalent since 1975, this time it just didn't work - I just didn't want to go back. So, I wound up buying a 2016 Cherokee Trailhawk 3.2L with every option available including tow package, full sun roof, leather with ventilated seats, sound group, etc. The tow package was key but the way the car sat, the ground clearance, the tires, everything was just balanced and perfect - a stunning Jeep; what a difference something as simple as 2" of ground clearance and 245 tires will make. This is the SUV I've been looking for for the last 5 years ever since my wife of 36 years first complained about being jolted around in the JK Wrangler. It will do everything I want it to do including rock crawl (I installed Rock Rails just in case I go to Moab though they're unlikely to be used). It rides, handles, stops, crawls, goes through snow, sand, mud, handles interstates beautifully. It has a beast of an 3.2 6 cal engine that makes it run like a mini-Porsche Carrera. This Jeep will be with me for many many years. +++++++++++++++++++++++++++++++ two years later +++++++++++++++++++++++++++++ The Cherokee trailhawk continues to be my perfect SUV two + years into owning it. The milage is just short of 20,000. It is comfortable, powerful, will do everything I want for a Jeep at this point in my life; it rides well, handles deep sand on the beach, snow on the road, has enough ground clearance to go where I want it to go and looks good; I even like the old shark-like nose better than the modern version. Of the options that I got with the truck, the Trailhawk version and the 3.2 engine are obviously the two most important. The Trailhawk version is a real Jeep. Surprisingly after these two the most important option was the premium heated/ventilated seats. They are light-years ahead of the standard seat - firm, supportive; a lot of time is spent in the seat and I now realize it's as important as the tires. The tow package turned out to be a great bargain. I'm not enamored with the 9 speed automatic transmission because of well-documented tendency not to down-shift or to down shift too often - with the 3.2 you don't really need 9 speeds - but I have gotten used to it - and the option to put it into manual is always there. To sum up, I have no interest in changing trucks; this continues to be the best SUV for me and my wife in terms of size, performance, comfort, off-roadability, and versitility. It stays in the garage and in the family.
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Go to another dealer for work
nurse, 09/16/2016
updated 09/19/2017
2016 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
24 of 26 people found this review helpful
I bought my Jeep Cherokee brand new and within a few days I had a problem of it stalling and turning off completely (not the added feature already on to save gas). Still does it after three trips to the shop and 10 months of frustration. Then it rained hard and the water came dribbling in the sunroof and now I wait because as soon as I used the elctronics to close it it sounded like it went off track...UGH....I should of stayed away...:(
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This is our second one
Louis Klipper, 03/12/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
37 of 41 people found this review helpful
We purchased our first Trailhawk when they were introduced in 2014. We traded in our Audi to purchase this Jeep, the first American car we have owned in the past 20 years. (We have been driving Mercedes, BMW and Audi's) We needed a comfortable SUV that was capable of towing my 3,000 lbs enclosed motorcycle trailer from our home in New England to our home in Florida a few times a year. Most of the German built mid sized SUV's had a max tow rating of 3,000 lbs, not enough safety margin for the distance we were traveling. The Cherokee Trailhawk with the V6 and factory installed tow package was rated @ 4,500 lbs. The capability, comfort, technology and quality was all rolled into a unique package that really impressed me. I was not expecting to like this vehicle as much as I did. The Cherokee never gave us any problems, and service was limited to oil changes and tire rotations. We never had any issues with the 9 speed transmission. With the miles piling up on our 2014 Cherokee we decided to trade it in on a 2016. Before purchasing, we thought that we needed to test drive a Land Rover Discovery HSE and the new Mercedes GLC, to experience these two new models. After living with and driving the Jeep Trailhawk for 2 years I felt that the Mercedes and Land Rover were not worth the consideration over the Trailhawk. Now that I've put a few thousand miles on our 2016 Trailhawk I've noticed a few things different from our old 2014. The ride is more refined, and the 9 speed transmission is silky smooth. The technology keeps getting better, and the U Connect system is the most user friendly system I have used in any vehicle, no matter the price. The doors close with a solid sounding thunk, reminding me of some of Mercedes we have owned.
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Get the V6
Matthew, 03/07/2016
2016 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
17 of 18 people found this review helpful
The Limited has great looks inside and out. Spend the extra and get the V6. Great get up and go. My only complaint would be the navigation system. I thought it was broken right after buying car. Can not program an address if parked in a lot that is not recognized by the satellite. ( Happened even in the service department parking lot.) Must then program with voice while driving. Service department knows about the glitch, but no fix available at this time. The connect system and screen also seems somewhat temperamental. (Has a mind of its own at times.) All in all, its a great SUV. The safety features are a bonus and make one feel secure. Press the @ button on your dash if you don't want the engine to stop when the car is at a stop sign, ect. (This feature was designed to save on gas, but it causes the engine to feel jumpy when going back in gear.) I would give the car and 8 out of 10. If you plan on keeping the car for a long, long time, get the extended lifetime warranty. It is worth it for peace of mind.
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LOVE My Baby Jeep!!
Stacey, 02/12/2016
updated 08/12/2016
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
16 of 17 people found this review helpful
I just traded in my 2011 Jeep Grand Cherokee for the 2016 Cherokee Latitude (v6) and OMG! I'm in love. I didn't think I would like a smaller version of what I had but I was wrong. The comfort, the bells and whistles and the road handling. I feel like I'm in a sporty type vehicle. It handles curves AWESOME! I'm happy. The ONLY thing that can be a little annoying is the ceiling noise. I guess, with the panoramic moon roof, the glass doesn't shield road noises like a metal ceiling would. But it looks FABULOUS when the roof is exposed! I love it! I'll always have a Jeep in my life! Since I only had 11 miles when I got it (2 days ago), I can't speak to the gas mileage yet, but the car is wonderful! I LOVED My Grand Cherokee, but it had soooooooo many issues. It was hard to part with it because it was truly my Dream car, but this baby Jeep has me wondering what took me so long. Great look, great "toys", great handling and GREAT car! But wait! Forgot to mention the fact that with UConnect, I am able to start my car from ANYWHERE. From my computer at my desk(!!!), from the mobile app on my phone or from my keyfob.
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The Best Car I've Ever Purchased!
Amber Hughes, 05/27/2016
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
16 of 17 people found this review helpful
I had been seriously shopping around for this type of car for quite some time. I had about five dealerships calling me. When I first test drove my 2016 Jeep Cherokee, I was a bit worried. I live on insanely curvy roads and this car could have handled the curves poorly. It didn't! It handles the twists and turns of my rural road beautifully! I got a great price from my local dealership, had a trailer hitch installed on it for hauling bicycles around and it looks so great! I love all of my car's features, but I do have one complaint; no CD player. It's not the actual car's fault though because I guess basically no new cars have a CD player installed. One day, I'll probably look into getting a CD player installed, but my iPod works just fine for now. All in all, this is the best car I've ever owned and I would highly recommend it for anyone that is looking for a quality vehicle.
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Crash Tested!!
Katelyn, 10/13/2016
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 9 people found this review helpful
I leased a 2016 Jeep Cherokee and recently got into a terrible accident with the car. I was shocked how the car reacted to the accident. It did what it was built to do, which was save me and the car itself fell apart. I got hit on the drivers side and then the force from that forced me to hit a telephone pole. I was told that if I had been driving my old car, which was a 2010 Volkswagen, the accident would've been much worse and my injuries would've been worse. I highly suggest this car to anyone that is looking at a Jeep. It is extremely reliable and has the best ride I've ever driven in a car. It's great in the snow/rain as well. If you're looking into Jeep's, definitely look at this one! I also suggest the Jeep Grand Cherokee, as I have that one as well. Both of these vehicles are wonderful and their performance is top of the line.
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AWSOME TRAILHAWK V6
Malik, 06/18/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
14 of 15 people found this review helpful
I bought the 2016 jeep cherokee trailhawk with the V6 engine fully loaded with every package available. Great performance overall. The v6 to me is just right for the SUV. When you need the power its able to put it down well. The interior feels high class. Like I said I bought the vehicle fully loaded including the panoramic sunroof. It has been a great year so far. Maybe the fuel economy can slightly improve but other than that I'm not complaining. Really nice and refined suv for its class overall.
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Great Little Jeep
Jerome Fryson, 06/16/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
14 of 15 people found this review helpful
As a previous owner of a 2003 Jeep Liberty Renegade and current owner of a 2008 Jeep Liberty, I am partial towards Jeep products. I had been researching the new Cherokee since it's introduction but wanted to wait to buy one until all the kinks had been corrected. I fell in love with the Trailhawk and finally bought a 2016 Trailhawk in February of 2016. I am extremely happy with this vehicle. My Trailhawk came equipped with the 2.4 liter four cylinder and nine speed transmission. When city driving just put it in " sport mode" and the four banger performs well with higher revs. When highway driving put it in automatic mode and I am getting 31 mpg on the highway(awesome). I have gone off road and this is where the Trailhawk really shines.The Trailhawk is exceptional on dirt and sand and on hills (ascending/descending). I am really impressed by how stable the Trailhawk feels when off road. By the way, I get many compliments on how great the Trailhawk looks. Most people don't recognize it as a Cherokee until they take a close look. It seems Jeep has made the perfect SUV for me and my family. I handed down the 2008 Jeep Liberty to my 18 year old son and he is happy with it. I look forward to the day when I can hand down this Trailhawk to my younger 11 year old son. Keep up the good work. "GO JEEP"
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Cherokee
Anthony sortino, 05/02/2016
2016 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 8 people found this review helpful
Great car but should have got the V-6. U connect not worth the 895. Overall good car except for 4 cylinder
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Just went through our first Colorado Snow storm
Dan Larsen, 12/21/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 14 people found this review helpful
I love this car. I am able to do 90 on the interstate and go off roading in comfort and style. It consistently turns heads and is very fun to drive. I am seriously disappointed with the software package. I use my iPhone for navigation not the car's built in. Also it has a difficult time with blue tooth and USB connectivity. The WIFI hot spot is useless because its low network 3g. (seriously slow) So for everything non software related it rocks, but you have to learn to work around the digital features short comings. Also customer service at the dealership is non existent so don't expect much follow up after the initial flurry of support from Mopar.
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Soggy 2016 Jeep Cherokee lemon
IngridD, 05/12/2016
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
50 of 59 people found this review helpful
My 2016 Jeep Cherokee has under 3K miles on it and it is a lemon. It has a water leak that causes floorboards to be soaked. Vehicle has been at dealership four times for this issue (currently still there). Each time they return the car to me they say they have sealed this or that and water tested. Each time the leak has quickly returned. I opened a case (#29199176) with Jeep/Chrysler. I want my money back. I am concerned about corrosion and long-term reliability issues with the vehicle. I worry about mold affecting my family's health. I want my money back so that I may buy a different vehicle and Move on. I do not have time in my life for this drama. I am super busy with high stress job, kids and a frail mother suffering from dementia. The last thing I need is an unreliable car which is why I purchased a new vehicle. I felt the jeep would be easier for my mom to get in and out of but clearly I should have gone with another SUV. So far I am underwhelmed by the response I am getting from Jeep/Chrysler. What a pain!!! <br><br><br><br>
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I love Jeep!
Christene DeRossitt, 12/30/2015
2016 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
12 of 13 people found this review helpful
First of all this is my first brand new vehicle, and my first SUV. I shopped around ALOT, and I found that I kept coming back to the Jeep Cherokee Limited. I bought mine with just about every upgrade you could get. The inside is very nice. I love how comfortable the seats are, they will be great for long term driving, even the back seats are just as good. The exterior is equally as nice. I think chrome wheels would have looked better but these look good, and are probably more durable too. The Panoramic Sunroof is perfect I get plenty of light, and when its open I feel like I'm in a convertible.The only bad thing I have to say is I wished I would have got the V6. There just isn't a lot of power to it. With that said I test drove the V6 too and there was not a big difference in power or take off. But my previous vehicle was a Pontiac with V6 which are know to have lots of power, so I guess I just have to get use to it. The only Vehicle I found that compared as well was the FORD Edge but it cost more too, other than that I LOVE my new JEEP.
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Jeep Cherokee Up Hill or Down Hill?
ALAN FRANK, 05/03/2016
updated 11/14/2017
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
21 of 24 people found this review helpful
I have had my Jeep Cherokee Latitude for 5 months. In that time, I have put 1,600 miles on it (don't drive great distances). The color is beautiful--"Brilliant Black Chrystal Pearl coat." I opted for the 4-cylinder (184 horsepower) with the 9-speed transmission. The engine is a little buzzy, and get relatively poor gas mileage. Combined city (mostly) and highway has been under 19 MPG. Interior is great. Very comfortable seats. The 8.4 Uconnect screen is excellent. The ride is smooth. The car is rattle-free. I went for the customer preferred package, which includes 18 inch gloss-back wheels, all black fascia, grille, roof rails, and exterior badging. It also has the cold weather group, which includes remote start, heated front seats and steering wheel, windshield wiper deicer, heated mirrors, power 8-way driver seat with 4 way lumbar support. I also purchased an extended warranty. I have no complaints, except I should have purchased the 6-cylinder and CD player. So, there are highs ad lows. As you can see more highs. If you decide on this car, you should be quite pleased, but get the 6-cylinder.
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Special Dealer Edition
Mike Jensen, 11/27/2016
updated 01/06/2020
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
7 of 7 people found this review helpful
The only complaint I have is that the headlights do not appear as bright as my other SUV vehicle (Mitsubishi Outlander XLS 2007) I plan to have some high intensity LED driving lights installed. Overall I love this vehicle. The V6 is fun and has plenty of tow power, in sport mode it gets up and goes! This was a special edition ordered by the dealership and it had not even been offloaded off the transport and I said I wanted it after test driving a similar model. This one had 12 miles on it. It has the blacked out package, winter package, V6, and 18 inch wheels which were not offered through the manufacture website in the combination I bought. Side note: its not the Overland V6 but the Sport with dealer options, V6 etc. UPDATE: Still loving this vehicle. The interior is perfect for me and my spouse wants to try it more than her 2016 car. I put Blizzacks on for the winter and it was no stopping it. Been through 30 below in montana and no issues. No problems to report.
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2016 Jeep Cherokee problems
Chantal R, 10/28/2020
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 7 people found this review helpful
I bought a 2016 Jeep cherokee Trailhawk. The interior is awesome and it is a very durable and sporty looking SUV so it checked all my boxes. I bought it used with 45,000 km on it. I had it for 5 months with absolutely no problems. Then one day I was at work and went to leave and it wouldn't start. I tried boosting it and nothing worked so had it towed to the mechanic. The PCM had broken and needed to be replaced because this is a very important computer part. A month later my car wouldn't start again and the battery was dead. I had to once again get it towed. After 12 hours of the mechanic trying to find the problem at 130$ an hour they found out the rear module was shorting out the fuse box and sending shorts to my wires. This meant the car now at 55,000km needed an entirely new rear end including rear axles due to the rear dif. When I was there, there were 2 other jeep Cherokee in with electrical problems as well. THIS VEHICLE IS VERY UNRELIABLE. it is an electrical nightmare that would have cost me over 5000 dollars if I wasn't still under warranty. I will be trading mine in right away.
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2016 Jeep Cherokee Latitude 75th Anniversary v6
James Gardner, 03/24/2016
2016 Jeep Cherokee 75th Anniversary 4dr SUV (2.4L 4cyl 9A)
20 of 23 people found this review helpful
I set up test drives for both the Jeep and a Mazda CX-5 for the same day. My fiance and I drove the Mazda and we both really liked it. We went into it with a Mazda bias, and were only testing the Jeep to say we compared the Mazda to something. We finished the test drive and absolutely fell in love with this car. I'm 6'6" and am coming from a 2003 Kia Spectra, so this Jeep is a huge step up for me. The particular Cherokee we got is a 4x4 Limited 75th Anniversary Edition with the optional V6 engine and a moonroof. I wasn't sure the V6 was necessary, but I'm so glad I got it, because it is an absolute blast to drive. The fuel economy isn't the greatest thing in the world, but we went in knowing that. I'm also new to the area, so when we have a little extra money, we're going to spring for the Navigation system. I have only owned this Jeep for about a month now, but I don't have a bad thing to say other than the gas mileage isn't that great. But considering that's because I'm accelerating around people with a V6 all the time, I can't complain too much. Love this car!!!
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2016 Jeep Cherokee Trailhawk 2.4L 4 Cycle
Cranestyle777, 11/08/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 12 people found this review helpful
Bought this because I wanted the off road version, but was light in the wallet at the time of purchase. I suppose most people went with the V6 for the Trailhawk. I will say that if I met someone thinking about buying this car, I would say get the V6. You will be happier. That being said, the 2.4 4cyl tiger shark with the 9 speed transmission has kind of "learned" my driving habits, The transmission software issues from the '14 models are worked out and fixed. Sport mode is fun. I am happy I went with the "green" version. It is capable as hell, decent on gas,
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DO NOT PURCHASE A 2016 JEEP CHEROKEE
B Bullard, 12/29/2017
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
10 of 11 people found this review helpful
We purchased in Sept. 2016 We had looked at several comparable vehicles but decided to go with the Jeep due to pricing. That was a mistake. You get what you pay for. It was inexpensive, because in simple terms it stinks. From the very beginning it has burned excessive amounts of oil. We took to the dealership and were told that a quart of oil every 1,000 miles is normal. Well, that's not normal in my opinion for a brand new vehicle. I have an 11 year old Chevrolet that does not come close to burning that much oil. We were advised to check the oil every time we fill up with gas. What a joke. They performed an oil consumption test which resulted in them telling us they would send the findings to the manufacturer. We called several times to check status of the oil consumption findings only to be told that they hadn't heard back from the manufacturer. Two weeks ago, while driving the Jeep in rush hour traffic the engine light started flashing and service transmission light came on and car went into limp mode. I was almost rear ended because car wouldn't move. I was finally able to slowly move over 3 lanes and pull into a parking lot. I shut the car off and once I restarted it, it seemed to be fine. I got back on the road only to have this happen 3 more times before I could make it to my destination. The dealership was contacted only to not return our calls. We took the car in the next morning and haven't seen or heard from the dealership since. My advice - DO NOT BUY A JEEP. WORST CAR I'VE EVER OWNED.
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Amazing
Dino, 06/17/2016
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
10 of 11 people found this review helpful
this is my first jeep and I am sold It took my interest because of three things 1. the towing capacity 2. the leg room in the rear seats 3. the optional V6 engine, I go camping a lot with my pop up camper and my previous car could hardly tow the pop up but this Cherokee tows like a dream you almost forget the trailer is there I also have a 9 year old son who loves the extra leg room in the back seat and the comfort of the seats the V6 engine Is amazing plenty of power and the Fuel efficiency is amazing I am impressed with the Cherokee it is well worth the money and its worth looking at
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Worth every penny
Brian, 11/21/2017
2016 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful
Kind of small on the inside, especially with car seats crammed in. For me as an every day driver that spends a total of 40 minutes on the road a day this is what I love. Great power, great handling, good sight lines, good technology compatibility. Things I dislike. Stop and go, city or traffic mpg is very poor, usually in the 19 range according to the dash. The 9 speed transmission can be a little grabby.
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2016 Jeep Cherokee Leak
Laura, 09/01/2016
2016 Jeep Cherokee 75th Anniversary 4dr SUV (2.4L 4cyl 9A)
6 of 6 people found this review helpful
I was so excited to purchase the anniversary edition 2016 Jeep Cherokee. I even had customer leather seats installed with the matching tangerine and white trim and had all the windows tinted. On August 11, 2016, Baton Rouge experienced an enormous amount of rain. I've owned at least 20 cars in my lifetime and they've been through hurricanes and rain before, so this particular day shouldn't have been any different. It wouldn't have been if Jeep had made sure all the wheel wells were sealed. I brought my Jeep to a dealer and that's what they found. The LF wheel well wasn't sealed properly and I had several inches of water in my drivers floorboard and behind the driver. The carpet held 2-3" of water for days before I noticed it. (10 total while trying to dry myself and waiting on the dealer) I'm hoping that's the only area to leak and that it was repaired properly. I'm still waiting for the dealer and Jeep to contact me if they will replace the carpet. Waiting and waiting!! The dealer did not dry my carpet or the pad at all. I had to do that myself with fans and blow dryers for days. I guess they thought if they put it back down I wouldn't notice. They didn't even remove the seat to check for any further damage to electrical or to dry. I'm hoping I don't have any future electrical problems with my new purchase. Currently, I'm having the Jeep inspected by my insurance and a second opinion from another Jeep dealer. As long as I know there is no future damage and that Jeep will stand behind replacing the carpet if needed, I still feel I made a good purchase. Out of all the suv's I looked at, the 2016 Cherokee was the most comfortable and easiest to handle.
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Stay away
Tyler, 08/28/2016
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
21 of 25 people found this review helpful
I bought my Trailhawk with 12 miles on it. It is now around 4,000 miles and I am experiencing issues. When I turn the car on, it says that 4WD is unavailable and that power steering needs to be serviced. I took it to the dealer and they "fixed" it. Sure enough, two days after the service was completed (reset PCM), the same warning came on.
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2016 model 6cyl 9 spd
joe skelly, 02/01/2016
updated 02/03/2017
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
37 of 46 people found this review helpful
I guess we win. transmission crapped out after only 265mi. yes thats right 265! All the things everyone is saying about this vehicle are true. Run dont walk away from this. Luckily we were not on highway when it failed. Dont listen to dealer lies. They know about transmission problems and are not able to fix them. Gonna have to take a huge loss to get out from this junk. Lemon law is our only hope. Update. Dealer couldn't figure out how to fix this vehicle. Luckily we got them to take it back from us for a minimal loss. I feel bad for the next person they sell this to! This 9 speed tranny is a joke.
Awesome
Ringwold1@gmail.com, 10/27/2015
2016 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
26 of 32 people found this review helpful
Did a lot of looking around before I bought my trail hawk... On a scale of 1-10 it's a 9.9.. The auto start stop feature can get annoying at times but just click the button and it will stop, and the fuel tank has me desiring a few more gallons. I've put 3000 miles on my baby so far with not an issue.. Very tight on the road and all around has made me a true jeep fan.. Thanks for fixing that transmission issues on last years model, that was the only thing that I was worried about.
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DON'T BUY A CHEROKEE!!
Dennis Robinson, 12/16/2016
updated 06/27/2018
2016 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
22 of 27 people found this review helpful
When the vehicle was new, we were very happy with it. It wasn't until we were stranded for 3 hours do to a transmission failure with 10,500 miles on the vehicle that we found out just how unreliable it would be. The Jeep was towed to a local Jeep dealer for repair. They provided excellent service by the way; five computer modules were upgraded and the problem appeared to be corrected. A day later, the problem reappeared, died while on a highway, and the vehicle went back to the shop. This time they determined that it would need a valve on the transmission that had failed. The unreliability of a vehicle with only 10,500 miles made me very nervous for the future. My wife and I were visiting Florida at the time and the thought of driving 1,400 miles to get home to upstate New York with a vehicle that could shut down any time during the trip prompted us to trade the vehicle immediately. To make matters worse, we lost half the value of the purchase price by trading a 9 month old vehicle, but felt that we had no choice! I have been a loyal Chrysler/Jeep owner for many years but am severing my ties with Blevins dealership and any Chrysler products. It's obvious that Chrysler uses inferior components as evidenced by the multitude of people complaining on the internet of the same problem as we experienced.
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Scared to drive
Jmklaers@gmail.com, 11/04/2016
2016 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
12 of 14 people found this review helpful
I just bought this car and it's been in the shop 3 times already to no avail. Car cuts off in the middle of driving and leaving me with no power on a busy Interstate several times. Dealership can't find anything wrong with it although I barely got it there. Car States vehicle needs transmission repair service and brake service. Seems no one can help! Do not buy this car. Lemon warning.
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Transmission issues
Alice, 11/30/2017
updated 12/02/2020
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
15 of 18 people found this review helpful
Update: got rid of the jeep in 2018 for a crv and it was the best decision. No more rough transmission issues for me I've owned my 2016 Cherokee Sport for 15 months,with only 5600 miles on it and experienced no issues until 11/25/17. My husband was driving us to his parents house and we were on a local highway and when he sped up to pass someone suddenly the transmission service message came on as well as the check engine light. The jeep basically went into limp mode and we could barely take off at a light when it changed. When we were able to park it he turned it off then back on after a minute and it reset the transmission message but the engine light was still on. Of course we eventually had to go home and after a couple of miles the transmission message reappeared and again was in limp mode. I called the dealership I bought it from immediately and spoke with an advisor who tried to insinuate it was probably a battery issue and not a transmission problem because he never heard of any issues like that until I mentioned finding out about all the issues with 2014-2015 Jeep's which resulted in a recall which made him stop talking about it and told me it could not be looked at for two weeks. Lucky for me in Savannah we have two Chrysler dealerships. The check engine light went off eventually but on 11/27 my husband was driving it and once again the same situation happened so he contacted the other Chrysler dealership and was able to get it looked at the next day. They ran a diagnostic on it and the code that came on was related to the transmission control module. They ran a software update and as of right now the message and light has not returned but it has only been two days. I reported the issue to FCA and the national highway safety institute to start a record on this issue for my vehicle. Luckily GA has strong lemon laws and if this happens again I will probably pursue it. It's very upsetting because I love the Jeep but I'm really nervous and scared to drive it now,especially with my baby in the car. Surely if a vehicle needs updates there would be a safer way to let owners know about it instead of your car going into a dangerously slow speed on a highway. From reading what other owners have written my fear is it's not if this will reoccur again but a matter of when it will happen again.
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A Hunk of Junk !!!!! DEFINITELY a lemon!
Ben Fink / Anthony Gordon, 05/14/2016
updated 11/17/2017
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
41 of 52 people found this review helpful
So , after a year they asked me to update my review I hate this car !!!!! 1) I average about 15 miles to the gallon 2) still having weird transmission problems , a hunk of crap 3) repair guy at Jeep confides in me and tells me he feels sorry for people that buy Cherokee’s 4) it’s a piece of crap and Uconnect is terrible lol omg. Half the time to get it to connect is a wrestling match. If you use an iPhone , it sucks. Better for people with droids If you want to see my original review. Read on Wow , What a huge dissapointment, was really excited and bought a 2016 trail hawk with the 6 cycl engine Heres how owning one has gone (FYI i only have had it 3 weeks ) Week 1, computer froze with rear camera stuck on and blaring latin oompah music ,,,,,,,brought it back to the dealer for repair ,,,,they said dust got in the computer? Week 2 , brought it in for a computer update ....... Week 3 ,,,,transmission froze up while driving into neutral , couldn't get it out of neutral , had it towed to the dealers ( Santa Monica ) and its been sitting there for 3 days and nobody has even looked at it yet What can I tell you ,,,its a huge disappointment , jeep dosen't seem to care.... its been in the shop more than I've actually driven it ,,,,,wish I would have bought something elese and the dealer is NO help whats ever !!!!!!!!!!!! #hunkofjunk #jeepcrap
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This poor old thing. #itcan'teven
Brigette Neil, 06/27/2019
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 5 people found this review helpful
You should know that this vehicle will probably require several trips to the dealership service department. My Jeep was purchased new, it now has 28K miles on it. I have had to have a new computer, new rear end ( due to the rear differential being cracked all the way around, I do not off road), sunroof issues, now having electrical issues. I am so disappointed in this ride, as I'd planned on keeping it, but it's a liability. Buyer beware!
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Shut My Mouth!
Unhappy Sad Old Guy, 07/04/2016
updated 01/11/2017
2016 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
14 of 17 people found this review helpful
I admit I wasn't happy that the Jeep threw a code the first week (bad sensor), but since then, and after a cross country trip, dozens of errands, some camping expeditions, this Jeep has been fantastic. I absolutely love it, and I find myself sneaking off in it (leaving my adored BMW to sit in the garage) on any pretext, annoying Her The Owner more than a little. Try one!!!
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made the right choice
marvin chinitz, 04/04/2016
updated 10/10/2017
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
16 of 20 people found this review helpful
About my jeep cherokee trailhawk: I bought every option except the fancy audio speakers. After I ordered the car, Consumer Reports came out with best 10 safety options that every new car should have. With the trailhawk options I had every one on consumer report's list. The options are worth every cent. Just returned from drive from NYC to ski trip deep in Canada, a total of 32 hours of driving round trip. The Trailhawk was amazing, on highway or on snow or at city pace. If you cannot afford all the options i would not recommend the car. The options make it worth every penny, and make the car extremely safe to drive. That should be your first priority.
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Bad and slow transmission, bad electronics
Uzevla, 09/20/2018
updated 03/23/2020
2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
7 of 8 people found this review helpful
Transmission failed few times during warranty. Auto start stop failed as well. Key often gets stuck when trying to take it out. Had to glue seals around doors within one month of the ownership. Some trims on the back door needed gluing too. Transmission is so slow to shift that I don't feel this is a 3.2L engine as it's no fun at all... After 3 years transmission started being very rought and sometimes doesn't want to go past 2nd/3rd speed. No error codes, nothing that the dealership could identify or fix. Had to sell as I couldn't risk leaving the city with such car.
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Great Midsize SUV at an affordable price.
Nick, 05/16/2016
updated 11/16/2017
2016 Jeep Cherokee 75th Anniversary 4dr SUV (2.4L 4cyl 9A)
12 of 15 people found this review helpful
I love this Jeep but it has had problems. Within the first year, the entire air compressor unit went out had to replace it. Also, a cylinder stopped working and needed new spark plugs and maintenance on malfunctions. It is too bad it is falling apart mechanically within a year. Note that if you get the 4 cylinder the acceleration is terrible.
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Sour Lemony Snickets
Bree Floozy, 11/12/2015
2016 Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 15 people found this review helpful
2016 Defective brakes off the lot. Replaced all major components. Dealer was unable to get it right. Took them 12 days. Brakes on these cars are unresponsive and too firm, making it difficult to react quickly in an emergency situation. I don't get why they are designed like this. saftey tech blind spot, rear assist are great. Acceleration is very good, appearance and interior build style/quality very good. Navigation is quite basic for $600! Post-purchase all I hear about are reliability issues. So maybe I should've researched this car a lot more before buying. I doubt I'll let this car ever get out of warranty.
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ughh..
nicole, 04/27/2017
2016 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
9 of 11 people found this review helpful
I bought my 2016 jeep just 6 weeks ago and loved it. It has 16,000 miles on it and suddenly started chugging and feeling like it was going to die the check engine light came on I sent it to the dealer and received it back with the engine code cleared and when i started it the problem still existed and and smelled like something was burning. and when it rains it smells musty in the vehicle. so needless to say after making 1 payment it is in the shop for the second time already.
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Fun and Reliable!
Wesley, 02/25/2018
2016 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 4 people found this review helpful
This review is for the Cherokee Trailhawk. What a great car and value! Drives amazingly well both on and off-road, classy and comfortable interior, and lots of storage space. Would recommend this car to anyone who wants a car that's both fun and practical to drive anywhere!
- Safety
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- Comfort
- Reliability
- Value