Used 2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A) Consumer Reviews
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From X5 to Cherokee Latitude
rlr23, Forestville, CA, 03/04/2014
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
20 of 24 people found this review helpful
Very pleased. Gas mileage has gone from 16 mpg to 27.5 mpg on the same route. Did not need 4wd or Awd . Happy with the performance of 2.4 engine. I don't mind how the 9 speed transmission works to maximize efficiency.
Never ever again! (Updated 9-11-18)
Not happy AT ALL, Du Bois, PA, 09/09/2016
updated 09/12/2018
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
9 of 10 people found this review helpful
I was asked to update my review.....okay. The fact that the entire transmission blew and was replaced was NEVER on the CarFax. I still get emails regarding the CarFax status of that big ole lemon. Again I ask.....is that legal??? Btw...still loving my Equinox! We bought a 2014 Jeep Cherokee on June 14. Okay....it was two years old and had 40,000 miles, so it was not brand new. It ran rough since the first day,, shifting HARD in automatic mode. On the eleventh day of owning the car, drove two hours away from home with the rough shifting. Coming home, the transmission went out. We were able to limp home using the manual mode. The dealership where we bought sent it to our local Jeep garage. It was there for ONE MONTH. One entire month. The transmission needed replaced. Then something else was broken during the repair. Then the new transmission supposedly came in already broken and needed to be taken out and sent back. In the meantime, I traded it and went back to a Chevy Equinox. Never ever again will I buy from Jeep. And as a side note.....are garages supposed to report issues like this so that it shows up on the carfax for the next unsuspecting buyer? Because there is nothing on the carfax for this vehicle showing that it sat in the Jeep garage for a month. Wow. Shifty. (No pun intended.).
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2014 Jeep Cherokee for sale near you
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- Latitude 4dr SUVMSRP: $10,6421 mi away
- Latitude 4dr SUVMSRP: $7,999In-stock online
- Latitude 4dr SUVMSRP: $15,990In-stock online
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DANGER DANGER!!
Katcave, Brooksville, FL, 01/27/2016
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
10 of 12 people found this review helpful
Loved my new 2014 Lattitude when I first got it. Everything worked very well, main problem at that time is that the headlights were not automatic so I had to get used to remembering to put them on at night in a lighted area. Then it all started to go south! First the Bluetooth stopped working, couldnt get sound, voice mail, texts or anything from my cell phone to the car - it worked at first. Never got that corrected after many tries and calls. Then transmission started to act up, at same location every day when I had to accelerate out of my development ( on to a 60mpd road) it would shift and slow down while I was trying to accelerate to avoid an accident. This was attempted to be corrected several times at the dealership but it always came back shortly thereafter. Then last Sunday, again in the same location, instead of slowing down, the transmission just quit! The dash looked like a christmas tree with all the flashing lights and sounds. I could not accelerate or anything, just luckily was able to roll to the next street and pull over. Normally this road is loaded with cars going 60-70 mph but it was late and it was not the case. It said to put in park and then shift to drive but every time I did it it would make a very loud clunking sound and light up SERVICE TRANSMISSION. I ended up just shutting it off for a few mins and was then able to make it back home with the engine light on. It was towed the next morning and the only thing that the dealer was able to do was reprogram the damn computer again! How many times does this need to go on before someone gets hurt or killed? Fiat Chrysler Jeep should be ashamed for putting people in harms way. Get these vehicles off the road! I am putting in a case at Customer Care but I am not hopeful. I got the POS as a lease and have 16 mos to go. God help me if I can't get out of this thing! I am afraid to drive it now and I have a 10 year old daughter to drive around as well. It hurts my stomach every time I have to pay my monthly payment on this thing. Don't even consider this vehicle! Not worth the safety risk and aggravation.
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Solution for transmission and all negative reviews
Mark, Reno, NV, 02/22/2017
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
13 of 17 people found this review helpful
There are a lot of unfair negative reviews for the Cherokee KL. Like any relationship, the solution is to listen… in this case to the vehicle messages and dealer service center. Yes, I too was frustrated at 7k miles when my transmission cut power on the freeway and I had to pull over, but I listened to the vehicle message prompts and was on my way to the dealer in ‘Limp Home Mode’. The industry’s first 9-speed transmission is incredible, but not perfect and it actually knows that by including a fail-safe of putting the Jeep in 4th gear while in DRIVE allowing speeds up to 40 mph. PARK, REVERSE, and NEUTRAL all still work according to the owner’s manual… yes, I actually read it and the service manager did not know all this which was annoying. It was also annoying that after a suspect ‘computer control update’, the transmission dropped 2 days later at the exact same location. I read up on the issue and had a sensible discussion with the service manager who agreed to install the improved 2015 design. FCA contacted me with a claim number and provided a rental car along with a voucher for 5 free oil services. My V6 Cherokee now has 34k miles on it with no issues, other than a noticeable shift from 2nd to 3rd which I understand is worse with the 4cyl, but nothing is defective. The Chrysler 200, Acura TLX/MDX, Land Rover Evoque/Discovery Sport share the same 9-speed and same complaints/good reviews. I did too much research and test drove many crossovers to find the Cherokee to be the best value bar none; 100k mile warranty, Smooth V6, over 270 HP, 4,500 lb. towing, 7 sec 0-60, over 30 mpg hwy, industry’s best 8.4” infotainment system, standard leather finishes, LED lighting, lots of hidden storage space which explains why reviews claim ‘less cargo space than competitors’ as in visible cargo... all for about $20k new. These features are better than base ‘premium’ crossovers which explains why the Cherokee is marketed in Europe as a Premium model. FCA did provide some oil changes years ago but did not put me up to writing this review. Good work making things right Jeep, I’d definitely buy another and recommend it to others as well.
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Transmission issues at less than 2 years old
four25, Chesterfield, MO, 06/19/2014
updated 06/19/2016
Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
5 of 6 people found this review helpful
i loved my Cherokee at first, but after awhile it started stalling when I accelerated. Eventually the transmission would completely stall when I accelerated. There were a couple of close calls when pulling out into traffic when it would stop moving and I was a sitting car in front of oncoming traffic. Thankfully I did not get into an accident. I took it to the dealership a couple of times, but they could not recreate issues. I ended up getting rid of it at less than 2 years old. Extremely disappointing.
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