Used 2017 INFINITI QX60 Consumer Reviews
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Thrid and last INFINITI !!!
Michail Giannos, 11/03/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
13 of 16 people found this review helpful
I have been to the dealership four times and I still have unresolved electrical issues, from the Bluetooth, backup camera, truck wont open, black screen every other trip turning off, clock wont work, seatbelts NOT WORKING !!!!!!!! which really pisses me off as I have a child in the car. So many issues in a short period of time it has become the worst vehicle I have owned unfortunately and to the point where I will drop the car off back at the dealership and purchase something else. I don't have the time to deal with a vehicle of 53k value as if it were pieced together from spare parts from a junkyard. I always read reviews before buying vehicles and I have stuck with Nissan & Infiniti for the past ten years for their workhorse engines as two of my Nissans went to 289k & 377k miles but after this SUV I am jumping ship as soon as possible.
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Gets the job done, but is that all you want?
NBinCO, 01/24/2019
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
7 of 8 people found this review helpful
I'm a car guy through and through, so here's my take. There are many good things about the QX60, and at the end of the day it reliably serves it purpose with comfort, good looks, and safety. However, the QX60 seems to be better served as just a leased vehicle for someone who wants a mid-luxury 7 passenger SUV for the practicality and look. Rivals in the segment are years ahead in performance and technology, and hold value better to boot. In short, a new Explorer or MDX is likely in our future as they represent better choices in my opinion. On the "good" side, it's a classy SUV with tons of space and great comfort. Headlights are awesome, and it has most of the features that people want in this segment (heated seats, nav, 360 camera, remote start, moonroof, Bose sound.) The motor is from the long-standing VQ series V6 which has been around in some variant since 1995 - so it probably will give you 200K miles without much fuss. On the "bad" side, the performance is mediocre. 295 HP isn't that much in a 3-row SUV, and the acceleration is poor. Holding back the motor is the soul-sucking CVT transmission. It doesn't deliver better mileage, and robs power to the wheels. To boot, it's highly jerky on a cold morning and doesn't settle down for 5-10 minutes of driving. OEM tires are garbage, they provide nothing beyond comfort. They are basically shot by 30,000 miles even with gentle driving and regular rotations. Technology is a weak point. Yes, it has the latest driver assist stuff; but the infotainment is frustrating and poorly designed. The 2014 Jeep we traded in to get the QX was light years ahead on infotainment. If you pull the dipstick out, it is almost impossible to get back in. In summary, it's just not the best choice in the segment. The QX60 caters to the opposite of an enthusiast, nor does it achieve more than middle-of-the pack status in any area. Ours has been trouble free, but I won't miss it one bit.
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The ins & outs of QX60
Lou, 02/12/2018
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 4 people found this review helpful
It’s a high step to get in. In this day & age you’d think the interior lights could be LEDs. The front area is poorly designed. There’s nowhere to put anything down. The shift stick is right in middle of everything when you actually use it twice during a long ride , whereas putting things down whether a snack bag or anything else has no room. My local service in Brooklyn stinks. I’ve heard that complaint from others too.
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Under 15k and transmission replaced and new issue
Cindy, 10/24/2018
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
11 of 14 people found this review helpful
I've had this car for two years and loved it until recently. Took it in for routine service (15k service at 14k miles), and have been back to the dealership 3 times in two weeks. First, I noticed "oil" on my garage floor after the service. Had them check it out only to discover it was a transmission issue. They replaced the transmission with a 2019 transmission. Less than a week later (today) the car gave a strong shudder while stopped at a stop sign. I had to put it in park to get it to stop. My son in the back seat felt it. Took it right back to the dealership and am waiting to hear what the issue is. Really regretting buying this car. Its way too young to have issues with major parts. I've had four different cars in my lifetime and never issues like this so early on.
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QX60
Kelly DeVille, 06/08/2017
updated 06/12/2019
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
13 of 17 people found this review helpful
I love the comfort and look of the SUV. It handles quietly and comfortably on the road except when the road is wet. No matter how slowly I turn on a wet road, the back of the QX60 loses traction and fishtails. This makes driving in the rain very unnerving. I hope that fix this issue in future models. Otherwise, it is a great SUV! I recently had my Infiniti serviced and was not told that my registration sticker had expired. Although this is not your responsibility, it would have been nice for a service person to have noticed and told me this since they were doing an overall service. A week later, I received a citation for the expired registration. When I went to have the inspection done, they showed me that the power steering fluid reservoir was completely empty! THIS WAS PART OF THE SERVICE!! The service department continues to disappoint me.
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Worst car ever!! And worst Customer service!
Disappointed Purchaser, 07/27/2017
2017 INFINITI QX60 4dr SUV (3.5L 6cyl CVT)
20 of 28 people found this review helpful
It is terrible when Infiniti customer relations (not Infiniti service facility) just doesn't care. I was told that my car had issues that are not common for most Infiniti's but as mine was made in Tennessee, it had some rare issues. These issues started since the first few month on purchase with a moldy smell from a/c as stated by service that just wasn't built right and they are looking to correct it. Had an accident where my auto brake didn't kick in cause of another malfunction. When called customer relations, they said I would have had to call them before repairs made and I didn't know it was the car until it happened a second time. When asked the service how often I should get checked, they said never- this almost never happens. Customer Relations still refuses to just get me a repurchase - which is basically giving me the car I paid for without the safety issues and concerns. It is sad when even my friends all know that my car is continually in the repair. It is also sad when the service department manager gives you the customer relations phone number with what to say because they feel I am there just a little too much. I just want what I paid so much for.
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21st Century Luxury SUV
Mike Uecker, 08/29/2017
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful
Expect to get unsolicited feedback on the exterior design (everybody loves the design). Overall mileage about 22 mpg, but road mileage is up about 26 or more. smooth power that makes it seem to be going slower than it is. Incredible safety features.
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QX60 Truths
TyG, 10/19/2022
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful
My wife's 2017, QX60 AWD with 87K. Recall on radiator coming loose from engine block, happened to us at 23k miles, dealer fixed w/ no cost. No issues. SUV backed into us in parking lot, it took several trips to dealership to fix collision detection sensors. Not all bad, at least we know it is a fine tuned technology vice other systems on the market. Eco mode in this is what I call "semi-sluggish" a little too eco. Jason reviewed "not as sporty as larger SUVs in its class" I would have to disagree. I driven most, Audi, BWM, Lexus, Acura etc... and the QX60 has a gem of a motor. Its CVT is top notch. A lot of buzz about CVTs in larger SUVs and for good reason, but it has been flawless for us. I would like to know what tires were on the vehicle that Jason reviewed on, TIRES MATTER. I'm running Pirelli-Scorpion Verde tires and the handling, response, braking and acceleration is at the top of its class. Many people forget to change shocks and struts around 70K that can lead to powertrain issues. If you're looking to buy around this mile range ensure you check or get it done. True, the third row seats are not ideal for taller people but who really has this problem for long enough it matters? Maybe if you carpool with over four people regularly. I've seen what the market is for our car and I can tell you I WILL NOT be selling it or least under 30k. Picking one of these up with regular maintenance records, good condition, no major accidents is one of the best values on the market. A lot of vehicles with less value (capability, technology, MPG, and space) and higher costs out there. I fully expect to get over 200k miles on our QX60 with only regular maintenance barring no idiot hits us on the highway. Shocks/struts, brakes, rotors, tires, liquid changes, air/oil filters, and that's it. Luxurious and peppy ride with respectable MPG, great tech and space, an underrated SUV worth taking serious.
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Awesome SUV
Targs, 08/02/2020
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
4 of 5 people found this review helpful
The warranty is true and very accommodating. At 20000 miles had issue with the differential, infinity paid for the repairs and rentals cost was 5,000. Its 65,000 miles now and the reliability, power, peace of mind is superb!!)
Great Vehicle with a few annoying features
Chuck D, 06/28/2020
updated 01/03/2024
2017 INFINITI QX60 4dr SUV AWD (3.5L 6cyl CVT)
2 of 2 people found this review helpful
Overall the QX60 is a comfortable, beautifully finished vehicle. Mine is loaded with all options save for Theater Package. There are a few nagging features or rather lack thereof. 1) The radio turns off with the ignition, unlike my two older vehicles of different makes where the radio stays on until the driver's door is opened. 2) the main screen always resets to Navigation instead of last used. And then when one goes to radio, it always goes to the first set of presets rather than last used. Finally 3) there does not seem to be a "walk away" lock function that automatically locks the car for you. Oddly Nissan/Infiniti Blogs have complaints about them going back a number of years. It is strange that Nissan has not corrected them. UPDATE: The car is comfortable and nice looking both inside and out. But there are many annoying design features. The instrument cluster brightness button does not control the brightness on the main screen, which has to be done separately. It has a manual foot operated parking brake. The steering wheel material and feel were not on par with what a vehicle that stickered for $55K should have had. I put my own leather cover on it. The heated steering wheel button is located in a difficult to see pod of buttons down near the driver's left leg. That pod has the rear liftgate switch right next to its disable switch, so guess what gets hit accidentally a lot. The seat heat/cool controls are cheap plastic. The 15 speaker Bose Surround Sound System with subwoofer sounds nowhere near as good as the 9 speaker Harmon Kardon system in my other car. It rides comfortably but really is devoid of any driving pleasure. The front sensors for auto cruise control and accident avoidance become dysfunctional in heavy rain or a bit of snow. The auto cruise responds too slowly both in speeding up and slowing down the vehicle in heavy traffic.
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