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Used 2013 INFINITI JX SUV Consumer Reviews

3.7 out of 5 stars
65 reviews
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Pros
Cons
3 out of 5 stars

Luxurious Family Hauler

Chi, 03/21/2020
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
21 of 22 people found this review helpful

Purchased a 2013 Infiniti JX as soon as it was introduced to the market in 2012, so I ‘ve had a good 8 years or so to form a comprehensive opinion on this crossover. Beginning with styling, it is a handsome and uniquely styled vehicle with nice proportions in my subjective opinion. There are flowing body contours and an interesting D-pillar design that imparts a sporty and sleek appearance similar to the FX/QX70. Despite its sloping roofline, the JX has pretty decent cargo room in the rear with the third row up and the size of the vehicle is not too small or too big relative to others in its class. Although the third row is fairly tight, it is not as small as others such as the MDX or Q7, and even taller adults will be fine in the back for short periods of time. The second row has a good amount of adjustment, but it does sit slightly too low and is relatively flat. The second row tilts and moves forward to provide a good amount of entry into the third row. First row seats have a nice stitching pattern with piping and are wide and comfortable. The interior of the JX is luxurious with high quality leather and wood and a nice cohesive dash design with metallic accents. There are, however, noticeably cheaper materials used for the upper dash and lower door parts and the leather on the steering wheel feels cheap. Additionally, the navigation interface is pretty outdated and basic even for a 2013 model. In terms of performance, it not as fun to drive or as performance oriented as other Infinitis or even other three row luxury SUVs such as MDX or Q7. The VQ engine is quiet, smooth and sounds good under acceleration. It provides decent power for regular day to day driving, however during aggressive acceleration, the CVT tends to rev high but not put the power down as much as I’d like. This CVT is decent but is not as responsive as a traditional automatic. Steering is on the lighter side for my tastes and lacks a good amount of feel, however body roll and handling abilities are decent for the size of vehicle. The brakes are strong and have good feel. I do not use eco mode because it increases the gas pedal resistance too much, while sport mode does not feel that different from normal mode. Where the JX shines is comfort. The interior is very quiet, and the vehicle feels very stable even during highway speeds of 80/90 mph. The ride is smooth and absorbs impacts and bad road surfaces well without being too soft or mushy. It is especially good at being a highway cruiser, but fuel economy has been slightly disappointing (around 16 mpg). Especially for a 2013 model, safety technology was a strong suit for the JX. The model I opted for comes with blind spot monitoring, backup sensors, backup camera, backup collision intervention and forward collision assist. Additional items such as height adjustable headlights, a 360-degree camera, power steering wheel and illuminated exterior door handles add a nice touch of luxury and convenience. Although the vehicle is now 8 years old, there are no rattles or squeaks inside. There were slight build quality issues in the first year of ownership such as trim coming off in the third row and seatbacks, one of the sliding seat mechanisms failing to work (fixed under warranty), and the under floor storage cover not closing properly. Other than that, it has remained trouble-free mechanically. However, recently on rare occasions there is a slight shudder under acceleration at low RMPS. This is disconcerting considering the reliability history of these transmissions. Although it isn’t doesn’t have the driving dynamics of the Q7 and MDX, we chose the JX because it was a good value being several thousand dollars cheaper. Overall, the JX does have some significant shortcomings, but it is a good option if you are looking for a roomy, comfortable and luxurious three row crossover.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Liking it more and more

frank4001, 06/12/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
27 of 29 people found this review helpful

Love the way it drives, the room and interior. Looks better than the pictures too. I'm not sure why the reviewers say it's slow and dosen't handle great. While it's not a dragster off the line it has the plenty of power for passing on the highway and getting around town...plus excellent mileage. I think it handles and drives excellent. It's silent and all the features work great. My wife can't be happier. I'ts her daily driver. The trany is fine too. We drove the XC90,XC60, MDX, Lexus 350, Audi Q5 and Q7 and the BMW X5. We took delivery in early May and have put 2500 hundred miles on it due to a long trip. We have the Premium, Tech and Theater packages and the car is White/Tan int.

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2.25 out of 5 stars

what a mistake

krasinski, 12/16/2014
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
34 of 37 people found this review helpful

We bought this car new, and finally traded it in at 18 months of continuous warranty issues. Our vehicle spent over two months in the service department for miscellaneous issues. They were not major mechanical problems, but more trim and interior build issues. Called to try and exchange on Lemon law, but was denied and told that there is a warranty on the vehicle for these types of issues. We really liked the safety features, but the loaners don't always have them and we spent just too much time in service. List on this vehicle was 57,000, trade in $35,000. We were happy to get rid of the vehicle and promise to never buy an Infiniti again.

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4.38 out of 5 stars

Impressed

brifromwi, 04/27/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
19 of 20 people found this review helpful

Purchased an AWD JX with Premium Pkg and am impressed with the vehicle after 500 miles. Traded a 2007 Lexus GX and really don't miss it. Gas mileage has been about 20 mpg with mixed city/highway driving. Comfortable and well laid out interior. Overall a very nice vehicle.

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5 out of 5 stars

Wow!!! The JX is loaded!!

suzieq184, 05/02/2012
2013 INFINITI JX JX35 4dr SUV AWD (3.5L 6cyl CVT)
11 of 11 people found this review helpful

Absolutely love my new JX. Quality in every way. The SUV comes loaded with great features and is the most comfortable ride.

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