Used 2023 Hyundai Tucson Consumer Reviews
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Regret purchase
kellyshouldaboughtatoyota, 05/28/2023
updated 12/02/2024
2023 Hyundai Tucson SEL 4dr SUV AWD (2.5L 4cyl 8A)
25 of 30 people found this review helpful
Rides great, fuel economy is sub-par even for an AWD non-hybrid, my friend has the hybrid version and averages about 4-5 MPG better than me. I’m averaging around 23 in normal around-town driving in a fairly hilly area. Constant problems with the infotainment system rebooting/freezing up/glitching to a white screen. Occasionally, Apple car play works. USB connection charges phones only, will not recognize the phone as a media device no matter how many reboots and software updates I do. Auto-braking system gets confused on tight curves and goes off, will slam on my brakes if I’m not going fast enough. Horn goes off for no reason when I park and walk away. Interior plastic trim scratches very very easily, car isn’t even a year old and looks kinda worn out compared to my older RAV4. Hyundai is on par with an American car, nowhere near Japanese levels of quality. Fine if that’s all you expect, but fifteen years of Toyotas have spoiled me. I wouldn’t buy this car again. I won’t get rid of it out of spite or anything, it’s just an appliance, but I wish it worked and held up better. *update: sold car at a loss to buy a Toyota Venza. More expensive but better dealer service department. 10y/100k mile warranty is worthless if the dealership can’t work on your broken down car for a month. They know what’s they’re doing, Hyundai is a scam, and so are their junk cars. Finally had enough of this Tucson applying brakes driving around town and constantly getting flipped then bird because people thought I was brake-checking them.
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Smooth Ride
Nene’s Ride, 03/09/2023
2023 Hyundai Tucson SEL Convenience Hybrid 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
6 of 6 people found this review helpful
So far loving the new smooth ride. Love my Prius but needed more room for growing family! Tons of space, easy to drive and attractive to boot! Heated seats are fabulous!
2023 Hyundai Tucson for sale near you
3 of 245 listings
- SEL 4dr SUVMSRP: $19,54917 mi away
- Limited 4dr SUVMSRP: $24,99110 mi away
- Limited 4dr SUVMSRP: $25,99110 mi away
See all 245 listings
Comfortable suv
Aldinero, 10/26/2022
2023 Hyundai Tucson SEL 4dr SUV AWD (2.5L 4cyl 8A)
21 of 25 people found this review helpful
Nice looking , comfortable suv very good visibility nice quiet ride.Center stack cheap feel and look, The radio in the sel is rather bland could be better.Seats are comfortable, controls are decent, lots of rear seat leg room.Handling is good, steering is good, brakes can be grabby at times.Overall a competitive suv from Hyundai.
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Transmission failure
Unhappy customer, 09/01/2023
2023 Hyundai Tucson Limited Hybrid 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
21 of 25 people found this review helpful
Car less then 10000 miles and 7 months old and needs transmission replaced. Service had car for 4 days before looking at it and no loaners available. Need 2 more weeks possible for repair.
Horrible Experience! Buyer Beware!
Jill, 10/12/2023
2023 Hyundai Tucson Limited Hybrid 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
20 of 24 people found this review helpful
We purchased a brand new Tucson Plug-in in July 2023 all the bells and whistles. In September 2023 with only 2600 miles on it, it slid into neutral and got stuck. My brand new car was non-functioning and I had it towed to the closest dealer! After a week, with no loaner car or rental car provision, they returned my car and said they couldn’t find anything wrong! After 5 weeks of trying to work with Hyundai corporate (I can’t even use the term Customer Service because it’s non-existent), I was told that my case was not valid for a replacement vehicle or any reimbursement of my expenses (although this was promised). Buyer beware. Obviously problems with the Hyundai Tucson and zero customer service.
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