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Used 2020 Hyundai Tucson SUV Consumer Reviews

4.3 out of 5 stars
78 reviews

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Pros
Cons
1 out of 5 stars

Fragile

Denis, 11/08/2020
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
2 of 7 people found this review helpful

Drove this car 986 miles then was involved in 20 mph accident, hit another car passenger front to their driver front fender. Insurance TOtALED the car. Built to fail!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

My SUV stay broken down

Latisha, 10/20/2021
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
1 of 4 people found this review helpful

So many problems with this vehicle after certain miles, which I only got 68,000 miles so many problems.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2020 Hyundai Tucson for sale near you
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4 out of 5 stars

Tucson Sel

Hank Wexler, 04/11/2020
2020 Hyundai Tucson SEL 4dr SUV (2.4L 4cyl 6A)
2 of 13 people found this review helpful

I was surprised to see a rod used to hold the hood open

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5 out of 5 stars

Great price great choice

Bryan , 03/11/2020
2020 Hyundai Tucson SE 4dr SUV AWD (2.0L 4cyl 6A)
0 of 0 people found this review helpful

We just purchased one with AWD and we love it. The room is decent, features, and power. We choose the dark brown, but I am not sure the exact color. I like the fact that the color is different, and you dont see the Tucson much at all in my city.

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5 out of 5 stars

2020 Tucson Sport

Chris P., 05/07/2020
2020 Hyundai Tucson Sport 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

We took delivery of our 2020 Hyundai Tucson Sport about a week ago and love it! A great value, love the drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

LOVE my Tucson

Love my Tucson, 07/24/2020
2020 Hyundai Tucson Ultimate 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

It's sporty, comfortable, and zippy in Sport mode!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Sporty AWD

JP, 08/19/2020
2020 Hyundai Tucson Sport 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

Comfort and convenience makes this sporty AWD a great value.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Love my Tucson!

Tracy R., 11/15/2020
2020 Hyundai Tucson SE 4dr SUV AWD (2.0L 4cyl 6A)
0 of 0 people found this review helpful

My last one was purchased in 2006 and gave us 168,000 of good service. Was still going strong but time to plan for future retirement!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Classy and stylish suv

Richard Rosa, 12/08/2020
updated 06/14/2021
2020 Hyundai Tucson SEL 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

A lot of goodies for the money

Safety
5 out of 5 stars
Technology
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

ATS

August Spaziani, 03/21/2021
2020 Hyundai Tucson Ultimate 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

MPG is not great

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great SUV for old people we

Dave McNeal, 05/01/2021
2020 Hyundai Tucson Ultimate 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

We are in our late 80’s and this is so much easer to get in and out of. Fun to drive and all of the safety bells and whistles you would went. The only thing I wish they would have done was put a bigger gas tank.

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5 out of 5 stars

Omg, hands down best cars I’ve ever had. 2 yrs old

Ricardo Pena, 12/27/2021
2020 Hyundai Tucson Value 4dr SUV (2.0L 4cyl 6A)
0 of 0 people found this review helpful

This little SUV has all the technology and comfort of a luxury SUV, but with an affordable price tag. Almost 3 yrs old in February, have not had a single issue other than a safety recall for a brake computer, which was fixed in less than 2 hrs. I opted for the extended 10 year warranty because I want my engine abs transmission working 10 yrs minimum without having to pay a single extra cent for major repairs. Yeah it could use more power, but in spots mode it tries to make up for it. Great on gas 26 mpg average, of course it goes down with a full 5 ppl. I love the Bluetooth stereo system, cargo space and reliability

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

The budget family commuter perfected.

Travis Mercado, 03/07/2022
2020 Hyundai Tucson Value 4dr SUV (2.0L 4cyl 6A)
0 of 0 people found this review helpful

Pricing: A surprisingly attainable "new" option for families who'd otherwise be shopping the used lot. Get all of the bells and whistles you would want and expect in mid-to-higher trim rivals without getting into the 30K+ range. No complaints here, (that are unique to this vehicle in particular, anyway). Styling: Tasteful and conservative, albeit, a little boring and uninspired. This is a handsome car with a subtle, sporty vibe, taking some queues from higher, luxury segments. I mean, you wont be turning any heads in this thing, however, when compared to cars in this price point 10 years ago, (or, hell, as recent as some of its rivals last one or two generations), there is no denying that the Tucson is a good looking car. You can feel confident driving this anywhere. Interior: Here is where you will start to feel the "budget" end of this budget vehicle. These are cheap materials that look and feel it, not much thought put into getting around that here. Lots of hard plastics, tacky piano black surfaces, a few cheap silver accents here and there; Whatever image comes to mind, it's that. You know what this is going to look like before stepping in one. Disappointing? Sure, but mostly inoffensive. Again, just think a few years back; Or, rather, just think GM... It could be worse. Size/Storage I mean, what is there to say about it? (I hesitated making this its own section). "Enough" is the keyword here and sums it up nicely. Is it spacious? It's spacious- enough. Headroom is decent- enough, (I'm 5'11). Back seats? Roomy-enough. Rear storage? Well, truthfully, all crossovers are somewhat misleading here... At first glance, you're thinking, "aw heck yeah," or, "it beats a car trunk, anyway!" but the coupe swoop these cars love to integrate has its tradeoffs, and you will notice it as soon as you [manually] open the tailgate. (That's right, I said "manually," so no impressing any of the coupon clipping, bob-wearing housewives who just so happen to also be leaving the Fresh Market, ready to ditch their carts at the door and approach their vehicles, all-bags-in-hand, and start kicking under the bumper, or feel around for the fob in their pockets as they stand there, still, waiting, as it begins to slowly rise, like the door on a sci-fi villain's space shuttle, minus all the smoke and hissing noises). That is all to say, it gets the job done and is competitive, (or at least comparable), to a larger sedan or equally deceptive hatchbacks, but in an arguably more convenient, comfortable, slightly less-compact package. Infotainment: [Almost] every aspect here is a solid 10/10. Decently bright matte screen with responsive-enough touch controls, easily laid out physical controls for all the vital features, thoughtfully placed buttons on the steering wheel, simple and easy to use HVAC. You wont spend any time trying to figure out how to work things, like that Equinox you rented last summer, beginning with the realization that the vehicle needs to be in park in order pair the stupid iPhone and now all 7 of your kids are throwing a fit over the music but you're not sure if hitting that SiriusXM button adds any additional charges so you don't just to be safe, but, no matter what, you are simply not pulling over already because you were supposed to be on the road two hours ago and you know your husband's mother is going to start texting you both in an hour to ask "how the drive is," which just means "has the ETA changed," when, after 15 years of marriage to her son, she knows damn well has changed and should just plan for it already and drop this whole charade. Hyundai/Kia technology does what all good technology should do. Form/function is intuitive, operation is seamless and accessible, everything is simple and it all just works. I guess you can knock off a point for the lazily tacked-on, cheap looking tablet-style display mount, however, this is an otherwise perfect integration of tech that outmatches its competitors. Driving Impressions: Smooth ride, sedan-like feel (nearly identical to something like the Forte/ any older mid-00's Hyundai/Kia vehicle). The cabin is surprisingly quiet, even more surprising is the impressive handling. Sparse on drivetrain gimmicks, traditional shifter-style gear changer and easy to use cruise control switches. All of this paired with its comfortable cloth seats and the interior's creature comforts, this is the easiest car to drive I have ever sat in that isn't a complete and utter bore. As smooth as it is when gliding over the road, you still feel just enough of the road, which, when paired with its responsive handling, keeps you engaged. Despite the SUV/CUV segment serving mainly as an appliance, despite the electronic gear shifter/ all your standard powertrain tech, the Tucson does not feel like a completely automated or phony experience. One con I will say, (motorists, beware...), is that, clearly, no amount of tuning can trick you into total confidence with the base model's 161-horsepower 2.0 liter four-cylinder engine. Will it ruin the experience? No, not really, but don't be fooled by any pretentious reviews claiming that most "regular, non-performance minded people, (review snob code for "sheeple"), wont be bothered, or even notice at all." From one "regular"(?) person to another, you will 100% notice. The Tucson feels underpowered at times, depending on your commute that milage will vary, but everybody will get a taste when merging merging onto the highway/passing at high speeds, etc. Again, not a deal breaker, but you should know that going in. If you travel frequently, you may find yourself pushing that little "Sport Mode" button to stay in gear a little longer more often than you normally would, if at all. (Your button pushing milage will also increase due to the fact that the Tucson does not remember your drive modes, so prepare to set any preferred settings each and every time you start the car. . . other than lane keep assist...? For some reason...? IDK. Beware, if you're into that sort of thing....) Final thoughts: Not many. You need a car, you have a family and/or are on a modest budget, you want something reliable that doesn't look or feel like a [non-permissible content removed], you don't want to spend a fortune but you'd like to have at least some of the essential gadgets and gizmos your friends have, and, considering you are purchasing a brand new vehicle and may likely be financing for 84-2000 months at 15% interest, or whatever, those expectations aren't unreasonable. This generation Tucson was and still is a no-brainer for those shopping for a dependable, good looking CUV or SUV. The value proposition is undeniable here, and that's without even mentioning Hyundai's factory warranty, which, unlike most warranties in general, you may even feel good about, whilst you add up the unrelated damages in dealer fees, trying to ignore and hurry along the poor guy working the opposite side of the desk, trying his best to sell you on their extended wax, or something. Seriously, as far as overall driving experience, the family vehicle doesn't really get much better than what is offered in this segment as of late, and the Tucson gets so much right here. I mean, what do you want, something that flies? An EV? Those tubes from Futurama? To borrow from/slightly modify Nissan's pitch for the Xterra: The 2020 Hyundai Tucson is "everything you need, [and then some...], nothing you don't. That's it, that's the end. It's over now.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Happy with my tucson.

Nancy, 11/11/2022
2020 Hyundai Tucson SE 4dr SUV AWD (2.0L 4cyl 6A)
0 of 0 people found this review helpful

I love my 2020 hyundai tucson bought it brand new in 2021 I had it for almost 2 years and l love it. I have SE, but I am planing on trading it in 2023 or 2024 for a limited hyundai tucson. I have free oil changes for 3 years.i just love my car, but will not go to dealer on cape and buy it. Bad customer service. I had experience with my sons 2018 hyundai sonata hybrid and will not go back to cape cod dealer to buy another car or for service.

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4 out of 5 stars

Chuvk

Cmmenya, 12/07/2022
2020 Hyundai Tucson SEL 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

Great car on gas economy

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

In A Class By Itself

Marvia Robinson, 03/21/2023
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

I visited Braman Miami dealership to service my sedan Hyundai which I loved but when I saw the Hyundai Tucson, in was in a class by itself. The outer appearance caught my eyes and it was love at first sight. I checked out it’s features with its 360 camera. AWD, heated steering and seats, horse power, 4 cylinder, adjustable steering and seat, privacy trunk, the huge space, safety features and the comfort while driving with its excellent gas mileage, trust me, the Tucson is in a class by itself. I do not regret the choice I made in owning this SUV.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

Great vehicle

Jim, 04/27/2023
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

I can't find anything wrong w this car. For the money, it's a great vehicle

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5 out of 5 stars

Great SUV

SGAWJA, 06/23/2023
2020 Hyundai Tucson Ultimate 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

This is our second Tucson. There were a couple of little design things we didn't love about the 2017 but were changed and love the 2020. Have had absolutly no problems with the 2020 and gas milage is pretty good on the road usually around 27-29mpg. Very comfortable driving or as passenger. Good leg room in back also. We are thinking of trying a hybrid next but will definitly stay with Tucson.

Safety
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars

Boring Econobox

SAM, 08/24/2023
2020 Hyundai Tucson Value 4dr SUV (2.0L 4cyl 6A)
0 of 0 people found this review helpful

Let me say up front, that this is a very reliable vehicle, however; 1. Lousy gas mileage 2. Hard to get in and out of the drivers seat 3. Does not handle well on freeways 4. Rough ride 5. And.....recently I learned that it is easy to steal!!!

Safety
4 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

All my spec I see

Jose C , 08/31/2023
2020 Hyundai Tucson SEL 4dr SUV (2.4L 4cyl 6A)
0 of 0 people found this review helpful

I like my car because gasoline very economic also strong engine

Safety
5 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Sporty but classy suv

Joe Pro, 10/05/2023
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

Tucson is loaded with features, making it fun to drive. Very reliable and you get a good ride

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5 out of 5 stars

Wonderful!!

Carrie Nassivera , 05/31/2024
2020 Hyundai Tucson SE 4dr SUV AWD (2.0L 4cyl 6A)
0 of 0 people found this review helpful

For my first SUV it’s one of the nicer ones I’ve seen. Very roomy and easy to drive. Rides wonderfully and the entire family loves it!!

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5 out of 5 stars
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5 out of 5 stars
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1 out of 5 stars

Engine / Transmission Nightmare!!

James Barry, 07/08/2024
2020 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A)
0 of 0 people found this review helpful

I have owned this vehicle since July of 2020 and it has had Engine problems more than (7) times!! Recently, even after a "Brand New Engine" was installed I had the Check-Engine light return to the illuminated position. After returning the vehicle to the dealership, it was identified that now the Catalytic Converter also needs to be replaced. For the record, this vehicle has less than 58,000 miles and I am a 100% Disabled Veteran who requires a Reliable Vehicle to get me to and from weekly medical appointments. This vehicle-- DOES NOT LIVE UP TO THAT HYUNDAI REPUTATION OR THAT OF DEPENDABILITY!!

Safety
1 out of 5 stars
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2 out of 5 stars
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4 out of 5 stars

Sprot Edition now with 96,000 highly reliable.

Mark Kohl, 08/24/2024
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
0 of 0 people found this review helpful

I love my Tucson and drive daily delivering for DoorDash. The only thing I have had to do is change the oil. I only use synthetic oil and the car engine is super quite with enough power to merge in traffic confortably. I love the high-end sound of the Infinity sound system, which is standard in the Sport. The interiour materials are high quality. The only critisism is that it is easy to mistakenly turn off the heads lights when switching to high beams while I'm driving which has happened to me on mulible occasions leaving me blind in the dark when I need light the most. I feel the head light stick which seems like a well-designed the only thing that is not good is the high-beam leaver. It's really hard to explain, but the shape and the way my hand hits on it make it rotate to the off position when I push the leaver forward. I have to practice not turning off the headlights when switching to high beams, it is pretty dangerous when it happens. I don't know if I'm the only person who has experienced this issue. The tires wear out pretty fast, and I have 1 brake job front and rear during the time I have owned it, and I purchased it new. There was 1 repair which was cover under the drive train warranty and my seatbelt on the driver's side wasn't retracting, so I had them install a new one which solved the problem. There is a creaking sound in the rear passenger side door which I find odd because I rarely use that door and one piece of plastic trim to come loose after a car wash. I don't plan on getting rid of my Tucson until 150,000 miles, so that will probably be 2026.

Safety
4 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Awesome!!

Lance, 03/26/2020
2020 Hyundai Tucson Value 4dr SUV AWD (2.0L 4cyl 6A)
0 of 4 people found this review helpful

All the features that your vehicle comes with.

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5 out of 5 stars

2020 Tucson Sport

Kevin Hughes, 08/07/2020
2020 Hyundai Tucson Sport 4dr SUV AWD (2.4L 4cyl 6A)
0 of 1 people found this review helpful

Great value, live the 19" wheels.

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4 out of 5 stars

Neat package

B J Elliott, 02/10/2021
updated 08/16/2021
2020 Hyundai Tucson SEL 4dr SUV (2.4L 4cyl 6A)
0 of 1 people found this review helpful

Consider a V6 or turbo 4

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Reliable little SUV

PB, 08/23/2022
2020 Hyundai Tucson SEL 4dr SUV AWD (2.4L 4cyl 6A)
0 of 1 people found this review helpful

Good gas mileage, handles great in bad weather, sporty look, design stays fresh.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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