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We have a limited number of reviews for the 2023 Sonata Hybrid, so we've included reviews for other years of the Sonata Hybrid since its last redesign.

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Pros
Cons
5 out of 5 stars

Absolutely Amazing Car for the money..

Matt Clark, Realtor, 02/24/2022
2022 Hyundai Sonata Hybrid Limited 4dr Sedan (2.0L 4cyl gas/electric hybrid 6A)
23 of 23 people found this review helpful

I have a black limited with black leather, I researched every brand, BMW, Honda, Toyota, Kia, Lexus, Infinity, Mazda etc. This car has more tech than I could ever dream of for the price I paid. I actually said to dealers of high end luxury cars "Ok, so what can your $50, 60, 80, 100k car do that is so amazing?" I would put this car up against any luxury car and for the price and fuel mileage, and warranty, I wouldn't take anything else. (now it is SLOW compared to a V8 Mercedes or BMW, but that car is NOT going to get 45-51 MPG. I love it, I wouldn't trade it for anything.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Battery goes into deep sleep

Bryan, 09/04/2022
2022 Hyundai Sonata Hybrid Limited 4dr Sedan (2.0L 4cyl gas/electric hybrid 6A)
44 of 46 people found this review helpful

I loved this car at first. We parked at the airport for long term and by the fifth day I could no longer communicate using Bluelink. I contacted Hyundai. They told me that Bluelink was suspended because the battery went into a deep sleep automatically after sitting for a few days. I was told by Hyundai support that I would need to have it serviced each time it sits for a few days. This is happening to other owners of the same car. For us, when we arrived back at the airport, two weeks, our key fobs would not work. The car was dead. We had to manually unlock it which required disassembling the door handle. Tried to start it, no response. The battery had to be jumped. Hyundai is refusing to discuss this with me and offer a fix. On a Facebook forum, other new owners are having the same issue and are in the process of arbitration with the lemon law process in their state, as Hyundai has admitted that they designed it that way. For another owner on the forum their battery could not be jump started and they had to get car towed to dealer. My car only has 6000 miles and it is broken, other new owners are experiencing the same according to the Facebook forum. This is with a solar roof which should keep a trickle charge to keep battery from going into deep sleep.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Great to drive fantastic fuel mileage

robertjoy, 12/17/2020
2021 Hyundai Sonata Hybrid Limited 4dr Sedan (2.0L 4cyl gas/electric hybrid 6A)
29 of 30 people found this review helpful

Only had this vehicle for 2 weeks and purchased it because of its safety reviews and many safety features. I traded from a Jeep Renegade to this and this handles the road better than the Jeep. The issue I'm having is poor customer service from Hyundai and from the dealership. There's a noise that comes on at around 50mph plus my wife says it's from the front left-hand side I'm hearing it from there as well as from the rear. The other issue is with Blue Link, Hyundai does not seem able to assist or maybe they are overwhelmed, also the dealership is unable to assist as they say it's too new and they don't know enough in order to assist. The dealership is Weisner in Conroe Texas, they appear to be very disorganized and not interested in any form of Customer Service.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Disappointed - 2023 Hyundai Sonata Hybrid Limited

Bob Brady Decatur Costumer, 04/26/2023
2023 Hyundai Sonata Hybrid Limited 4dr Sedan (2.0L 4cyl gas/electric hybrid 6A)
16 of 16 people found this review helpful

I purchased a brand-new Hyundai Sonata Hybrid Limited in January 2023 at Bob Brady Hyundai in Decatur IL. I will start my review by thanking Kyle Costello for his excellent customer service, knowledge of the inner working of the vehicles, and just for being a genuine person who is just as interested in helping you with your new car experience as he is with "selling" you a car. Unfortunately, that is where my positive comments end. My experience did not begin with Kyle and was with a different salesperson who was pushy, did not disclose all the many add-ons and the cost added to the vehicle purchase until I was literally sitting in front of the financing guy with documents pushed in my face to sign (and yes I kept asking for a breakdown of the price), and he has had a very condescending attitude towards me since I purchased the vehicle and particularly when I asked for help communicating with the maintenance department about the car’s electrical issues. I purchased a brand-new Hyundai Sonata Hybrid Limited in January 2023. This is a beautiful car with more features than I will probably ever use! However, there are issues with the onboard displays and air conditioning that could be related to electrical issues or a software defect. I have been so disappointed having just paid over $40,000 for this 2023 Hyundai Sonata. This was my very first new car! I was so excited. The maintenance department have tried to diagnose the issue and did establish there was indeed a problem that is "beginning to show up in other vehicles" as well. The car was taken for over a week for repairs. After retrieving the vehicle, the very same problems consisted including onboard drivers displays reverting back to initial factory settings, resetting meters and indicators for fuel, mileage, and economy, the air conditioning also turns off and resets among other issues. On an almost daily basis I have to go in a reprogram the displays to show the correct information and I have lost any information stored for fuel, mileage, and fuel economy. My greatest disappointment is how I have been treated as a customer after purchasing the vehicle. I feel very much like now that they have my money, I am not a priority and there has been little to no communication from the maintenance department with any updates or communications from the Hyundai engineers. I understand that things like this can take time, but I have gone weeks without even a courtesy update on the status of my vehicle. I believe if I stopped calling the maintenance department, they would never bother to contact me and would just wait for me to go away.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good But Not Exceptional

Caruzin, 03/14/2021
2021 Hyundai Sonata Hybrid Limited 4dr Sedan (2.0L 4cyl gas/electric hybrid 6A)
15 of 16 people found this review helpful

I've had my 2021 Sonata Hybrid for 4 months now. Styling is a subjective issue so I won't dwell on that but I do prefer the front end treatment on the Hybrid Model over all the other 2021 Sonatas. The interior is beautiful and a wonderful place to spend time. Handling is spectacular BUT I personally would gladly trade off a couple notches of handling prowess for a couple notches of improvement in ride quality. This firm ride is more apparent at low speeds than on the highway. The technology and driver safety equipment is pretty remarkable with a couple caveats. Why have "Manual Gear Selection Capability" at all if the vehicle insists on reverting back to DRIVE within 10 seconds of selecting a specific gear. Not much good for using engine braking when driving in mountainous terrain. The fuel economy is actually pretty outstanding for a vehicle of this size BUT nowhere near as good as what the onboard "Guess-O-Meter" display would have you believe. It is as much as >15% optimistic compared to Real World Calculations. I keep all fuel receipts in a spreadsheet so I KNOW exactly what the vehicle actually delivers. EPA numbers have not yet been met BUT it has all been winter driving with snow tires so far so I'll wait to see how it all pans out over a full year. The Solar Roof is an interesting gimmick but it certainly points out the benefit of having solar cells pointing at/tracking the sun's position in the sky. The onboard display has certainly demonstrated that Spring is indeed on it's way. Yeah!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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