Used 2021 Hyundai Palisade SUV Consumer Reviews
So Far So Good
Bear in mind at the time I am writing this review I have only put a little over 1,000 miles on my SEL premium package but at this point, at 73 years old, I can say this is the most comfortable vehicle I have ever owned. I came to that conclusion after not being tired or sore after a 300+ mile road trip. Some of my previous vehicles have been Mercedes E class, Genesis 3.8, Infiniti M & Q plus a BMW 328. The interior is very spacious which is important to my wife and I since we are both 6+ footers. Some have complained of wind noise at speed but we have not detected any and find the cabin very quite. On our road trip we got a respectable 27 mpg. All the reviews I have read put the Palisade right at the top and for good reason. I highly recommend.
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Beware
I loved my 2021 Hyundai Palisade for the first 6 months I had it. But at just under 14,000 miles it powered down in the fast lane on the interstate. An alarm went off and there was a message on the dash that said “shift to P or N to start engine”. Silly me…I thought the engine was running since I was in traffic. It started slowing down and I was fortunately able to cross 4 lanes of traffic to get to the shoulder. I turned the car off and started it again. I made it a little over a mile before it happened again. I got a message on my screen not to drive the car anymore and it had a number for Hyundai BlueLink. I called the number and they got a tow truck to have my car towed to the dealership. I was told at the dealership that they had no loaner vehicles for me to drive, and it would take 1 MONTH for them to evaluate what happened to my car. I had to rent a vehicle to get me to work. I called customer care and was told I had a case number and I should be assigned to a case manager in 4 business days. I called at 4 business days and they told me it would be 10 business days. I traded in the Palisade because I had lost all faith in the company and the vehicle itself. I continued to communicate with my case manager who eventually told me they would not reimburse me for my rental fees as that is not part of their warranty. Had I not traded it in I would have been out a full month of rental fees, a monthly payment on a new car I could not drive, and I likely would still have no answers. The look of the Palisade is great. Their interior styling is fantastic. But their reliability and customer service are poor. I hope to keep someone else from making the same mistake I did.
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- SEL 4dr SUVMSRP: $26,58215 mi away
- Limited 4dr SUVMSRP: $26,98816 mi away
- Limited 4dr SUVMSRP: $28,00013 mi away
Love My Palisade Calligraphy
I purchased a 2021 Hyundai Palisade Calligraphy last August. I have driven it almost 2,500 miles and so far, so good. It is extremely quite and has a great ride. I was very interested in the safety features of a 3rd row SUV and the amenities. After looking at Honda, Toyota, Subaru, and Hyundai, I chose the Palidade. It has the most up-to-date features of all the others and has a superior rating in comparison. I have been super pleased with my purchase. The tank size is a bit small at 18.8 gallons. Filled, it has a range of just under 400 miles in mixed driving. Average mileage has been around 20.3 mpg which isn't great but isn't bad either for this size of vehicle. Also, power has been great for all my needs. 3rd row seating has good room. I have had adults ride in the 3rd row several times and no complaints. Update. I have now had my Palisade Calligraphy a year and 10 month. It just turned over to 18,000 miles. I am still very happy with my purchase. As described previously, it still has a great ride and is very quiet. I have enjoyed the car very much and would purchase one again if purchasing a new car.
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Not so nice
I bought a 21 Palisade 12/26/20 since then I have issues with the electrical such as unlocking the doors and the radio disconecting. I have had 3 cracked windshield and 2 cracked front passenger windows. Also when selecting Drive, Reverse or Park I have to press a few times sometimes for them to actually engage. This to me seems like a safety issue but Huyandai does not think so since they can not make it happen in front of them they will not even entertain the issue. Would I buy another Huyandai...probably not unless something happens to fix these issues.
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Bought it yesterday, so just figuring it all out..
My wife and I traded our 2018 Honda Odyssey for the 2021 Palisade SEL AWD. She had really wanted a Telluride, but since they are like finding a two-headed unicorn, she settled for trying out a Palisade. She had wanted the Moss Green Telluride so we found a "Rainforest" with black interior SEL two hours away from us. We called the dealer and they held it for us to come see it. She was immediately impressed with seeing it in person and thought it feels more like a Lexus than a Hyundai. I agree. This vehicle rides VERY well and looks amazing. Since they wouldn't deal with me on the Palisade (paid sticker like everyone else), I was able to get them up on my very clean trade-in. Pros for the Palisade so far: Ride quality Build quality Features for the money at the SEL price ($41K in my case) Seat comfort Safety features Cons so far: No memory seats for drivers (my wife and I vary greatly so that will be missed from the Odyssey) No Sirius XM radio built in the SEL (REALLY, Hyundai???) so we have to use the app/CarPlay/Android Auto. Headlights at night are not strong (as I later saw noted at the Insurance Institute for Highway Safety iihs.org site) on the left side for some reason. We have bright white LEDs, but it had a dark spot driving at night) My overall grade after two days: A-
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