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Used 2018 Honda Ridgeline Crew Cab Consumer Reviews

4.5 out of 5 stars
88 reviews

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Pros
Cons
3 out of 5 stars

Nice truck but transmission is the weak link

Smitty, 08/04/2020
2018 Honda Ridgeline Sport 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
3 of 3 people found this review helpful

I purchased this truck in 3/2018 brand new and accumulated 51000 miles before the transmission started “acting up”. This truck was awesome to drive and easy to live with on a daily basis and loved the in bed trunk!! However, after meticulous maintenance with oil changes at dealership every 5000 miles etc, I purchased a small camper with a dry weight of 3400# and never transported any water in tanks etc just the standard camping stuff you would normally carry in a small travel trailer while camping, to my disappointment, after towing camper on two separate trips of about five hours each way to the Alabama gulf coast (no mountains) the transmission started to feel like it was slipping and “surging” between 3rd and 5th gear very noticeably so much so that my father was in the truck when it started to do it and thought so as well. The nearest dealership that could examine the truck quickly was a Honda dealer in mobile so I took it there. They were nice and took my truck back after a short wait. The service advisor came around after an hour or so and told me the technician couldn’t find anything wrong with the truck but it needed a “transmission flush” to the tune of $389 plus a few other nit picky things to sell that didn’t need replacing as I had just had oil change done maybe 400 miles previous to this , so I left with my slipping Ridgeline and went to the nearest Chevrolet dealership and bought a new Silverado. Moral of the story, if you tow anything near the 4000-5000# range with the AWD Ridgeline, look out because the transmission is the weak point of this truck! If you plan on towing much, better get something else! BTW this truck was still covered with the 5/60000 mile warranty so I’m not sure why that dealership didn’t want to get to the bottom of really fixing it but oh well you live and you learn. Yes this Honda dealership in Mobile was the only dealership within a 1.5 hour drive that could squeeze me in to have a look at it in less than a week and I was afraid to drive it any further than I did and I was on vacation as well and no way to get back to my home Honda dealer who is awesome in Columbus Mississippi. Sorry this was so long, hope this helps.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Truck for the urban jungle

Dunn, 12/28/2018
2018 Honda Ridgeline RTL-E 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
3 of 3 people found this review helpful

Only truck you will need. Great interior space, unsurpassed ride comfort. Very good gas mileage. Rides well in snow has multiple surface option. Independent suspension. Unique tail gate and in bed trunk. LED headlights for superior road vision. Folding 2nd row seats. In bed speaker system for tail gaiting. Heated front seats. If you dont really take your truck out to get muddy and want all the modern comfort and ride with the a lot more than functionality and capability of a pickup, this is the ride for you.

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5 out of 5 stars

My New Ridgeline has Worked Out Well

John McCabe JR, 05/22/2018
updated 01/29/2024
2018 Honda Ridgeline RTL-E 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
3 of 3 people found this review helpful

Ridgeline rides like a car and not a truck. Mileage is good for a truck. I do not understand why Consumer Report finds the information system so complicated, works for me. Owned for about 5 years and is more than I expected. Very easy to get into and out of this vehicle. Lots of head room and comfortable seats. Nice for long rides. Tows without problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Very comfortable truck.

Matt O, 02/17/2018
2018 Honda Ridgeline RTL-E 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
3 of 3 people found this review helpful

This is by far the smoothest ride I have had in any truck. Handles great in snow and ice. I like all the comfort extras, heated seats/steering wheel, auto adjust seats and the well designed and roomy interior. I newer thought I would own a Honda truck, have been a loyal Toyota owner for many years but when I bought the newly designed Tacoma in 2016 I was very disappointed so I traded it in for the new 2018 Ridgeline. Great gas mileage, I have averaged 25.4 m/g the first 6000 miles. Highly recommend this truck if you like a comfortable ride and superior handling on slick roads.

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5 out of 5 stars

A Stealth Banzai truck with SH-AWD -sort of.

tonye, 05/10/2018
2018 Honda Ridgeline Black Edition 4dr Crew Cab AWD SB (3.5L 6cyl 6A)
4 of 5 people found this review helpful

First off, my biggest complain, no way to lock the tailgate in our Black Edition. That means the $1000 tonneau cover can be stolen very quickly. Second, the backseat and backdoor could be three inches longer and the doors not so thick (OK, this would require a somewhat larger cabin)... Now for the REALLY GOOD PART: The Ridgeline's AWD does rear torque steering, not as aggressive as Acura's SH-AWD but pretty close. Around turns, if you use the transmission settings, you find that the truck actually handles MUCH better you'd expect... you can actually set the truck in a neutral mode (no under/over steering) with the loud pedal. This is my first ever truck and I love the way I can BANZAI it on the cloverleaf freeway ramps of Southern California. If figure the only limitation is the tires, but as it is the whole thing is nicely balanced and when you reach the limit, the entire truck will nicely slide sideways in the turn, keeping the nose pointing to where you're going and fully controllable with the Loud Pedal. FUN TRUCK. My big hope for the next gen is paddle shifters.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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