Used 2019 Honda Pilot Consumer Reviews
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Worst Honda I’ve ever owned,
Rufus, 12/09/2019
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
2 of 2 people found this review helpful
Transmission makes horrible noises when shifting from park etc. it whines going down the road. The “ safety stuff” really is scary. It will sense an on coming car on a two lane road, as a danger and it slams on breaks for your safety and sharply snatches the wheel out of your hands to the right...and off the road you go. The AC is waxing and waning. Rides rough. My history 1976 Honda CVCC, 1982 2d accord, 1991 CRX Si, 1998 Prelude, 2006 civic Si, 2014 civic Si, multiple accords in between as family cars. 2012 Odessy, and this pilot is by far the worst.
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Major phone and audio problems! Beware!
Mike, 09/20/2019
updated 09/20/2021
2019 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful
I had a 2009 Pilot which performed like a champ. Drove it 250,000 miles before deciding to upgrade to the newest model. It drives fine, but the issues with connecting the phone via Bluetooth and Apple Car Play make me hate this car. The audio for the phone constantly stops working, forcing me to disconnect the phone and use the speakerphone feature. I can hear the person on the other end, but they can’t hear me. I have switched between Car Play and Bluetooth, but the same problem happens in both modes. I have upgraded all of the software in the car and my phone, but this did not solve the problem. I also reset the system to factory defaults, but the problems continued. When this occurs, the radio also stops working and says no audio source is available. The radio won’t work again until I park the car for 30 minutes. This is really annoying on long drives. If they could fix the audio problems, I would be happy. Check YouTube for other owners having the same problem. I took it back into the dealership in September of 2021, and they still cannot fix it. Come on Honda! Fix it!
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2019 Honda Pilot for sale near you
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- EX-L 4dr SUVMSRP: $21,6005 mi away
- LX 4dr SUVMSRP: $18,0023 mi away
- EX-L 4dr SUVMSRP: $24,9959 mi away
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Beware the infotainment system - snap, crackle, po
Robert, 10/03/2019
2019 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful
I would strongly discourage anyone from buying a 2019 Pilot (EX and up) until they fix the infotainment system. Everything was fine until about 3,000 miles, and then it started with random static from the speakers, especially the front tweeters. Usually occurs first thing in the morning, and happens when you lock or unlock the doors. It also seems to be susceptible to external interference that we have not been able to pinpoint. It will just pop or make a static noise. The infotainment system will also shut down unexpectedly, going completely black. The last time it happened I was driving 30 miles per hour on straight smooth road. I heard a loud pop (hurt my ears) and the radio went silent and the screen went black. After about 5 seconds it rebooted. The static issue does not appear to be related to heat, elevation, or humidity, and is pretty consistent. The dealer said they couldn't recreate the problem, but read the internet boards, it is a commonly known issue. In fact there is a proposed class action suit. I think the issue is either they don't know how to fix it, or the cost of the fix is more than they want to absorb. Do not make the same mistake of buying one of these vehicles until Honda solves the problems. By the way, this is our 5th Honda since 1997, and the first one with any significant problems. Too bad, not going to be good for their brand.
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Drifts Right and jerks when starts from idle
Vijay, 12/16/2018
2019 Honda Pilot Touring 4dr SUV (3.5L 6cyl 9A)
14 of 25 people found this review helpful
I took brand new pilot touring 2019 4 days before trading in my odyssey (EX-L) 2016, now I am realizing the mistake I have done. First thing I notice is the pilot drifts right while running and I have to keep balancing the steering to make sure it is not drifting right which is kind of irritation when we drive long. Not sure it is an alignment issue or by design it drifts( I test drived another 2 pilots from the same dealer and they drift s too..and the dealer is saying it is an alignment issue ) . Second is the engine idle stop is really scares me when it starts back from idle .. if it does this for a month in Houston traffic I need to throw the car in junk and there is no way I can permanently switch it off and need to press the button every time I start the vehicle. I am going back to the dealer to check this again whether there is any way this can be fixed ...will keep posted ....
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Good ride but Infotainment audio system is a joke
DM, 10/22/2019
2019 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
3 of 4 people found this review helpful
The infotainment system has a history of problems and Honda is not seriously dealing with the issue. When my phone is connected by Bluetooth or USB (doesn't matter which) it will start skipping and crackling after a while for no reason - then the audio will stop completely. The screen will say that it is still playing but nothing is heard. You can switch to another audio source but nothing will play. You have to turn the car off to get it to reset. After about 30 minutes it will do it again.
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