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Used 2019 Honda Pilot Consumer Reviews

3.6 out of 5 stars
153 reviews

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Pros
Cons
4 out of 5 stars

Not Perfect but........

2019 Pilot Touring , 09/19/2019
updated 03/20/2020
2019 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 9A)
3 of 3 people found this review helpful

7,500 miles on the 2019 Pilot Touring with only a couple items to think about. The ride is smooth and the cabin quiet. The rear suspension thumps and can be annoying although it doesn't seem to affect the handling. The radio/information center freezes and goes silent every so often and then doesn't turn off the display when you turn off the car - but like any computer, Ctrl/Alt/Del on a key board plugged into the usb port can remedy this. So carry a keyboard with you. While there is a lot about this problem on the internet and also a class action law suit, Honda Dealer still claims to know nothing about the problem. The third row seat is better than some others out there but not recommended for adults during a long trip. Gas mileage has been better than the Honda figures provided. Not a fan of this particular start/stop system so usually turn it off (which must be done each time you start the car). The addition a radio volume knob this year is a big plus but wish they had added a tuning knob as well. Apple Car Play works well and one reason for the Pilot over the Highlander (not offered) as well as for the 3rd row leg room). Wish the top trim had the 2nd row bench seat as an option. Overall the Pilot has been good so far (except for radio/information system). Well worth a look if you are considering a mid-priced SUV with 3 rows of seating. 18,000 mile update: The Pilot continues to be a good choice. On the next trip to the dealer I will be having them check out wind noise at highway speed from the driver's door. Suspect there maybe something amiss with the weather strip. Still miss the radio tuning nob. The head lights on this trim are LED and light up the road well. Still learning more about what the radio/information system can do and find the voice command aspect works well. Haven't had the "radio system" freeze up lately - maybe the latest update fixed it. The handling and ride are more of a luxury vehicle than a sports vehicle which is why I choose the Pilot over a Mazda or other SUV.

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5 out of 5 stars

Great AWD. Fun to drive.

Monowar Hossain, 04/09/2019
2019 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
3 of 3 people found this review helpful

2019 honda pilot AWD it is really great. good milage, fun to drive and very smooth, you cannot feel it is a big car when driving. I can feel the power driving uphill. when shopping i was really confuse but i am glad that i bought it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2019 Honda Pilot Elite Review

TR, 05/01/2019
updated 11/12/2019
2019 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
3 of 3 people found this review helpful

I have owned many Pilots over the years (2003, 2004, 2009, 2010, 2011, 2012, 2015) and now a 2019 Elite. After driving it for 1,300 miles, I can say that this one is the best ever! The ride comfort, handling, acceleration, and overall feel of the vehicle is excellent. The cabin is quiet and I really like the transmission. My only complaint is that the front seat is not quite as comfortable as the previous generations, but that is just my opinion. This car is top-notch so far.... Update: 10k miles and it’s still awesome!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

19 Honda Pilot EX CMBS Error Message

Mikey, 04/05/2019
2019 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
6 of 8 people found this review helpful

Purchased a brand new 2019 Honda Pilot EX. At 2000 miles the Collision Mitigation Braking System activated(braked slightly) for no reason. Car was clean, weather was sunny. About 2 weeks later the following message appeared: "The Collision Mitigation Braking System has a problem. Have your vehicle checked by a dealer". I went to the dealer and the tech said since the error had cleared there was not much they could do. I had the first oil changed at 3000 miles a few days ago. I did not mention the issue to see if the invoice would say software updated of something like that. Nothing was listed. I had this same exact issue with a 2018 Honda CRV EX-L about a year ago except the CRV braked very hard on a sunny day with nothing in front of me. Let me tell you that when that occured I almost S**t myself. I traded in the new CRV for my old 2013 Pilot which cost me thousands of dollars over what it was worth. The 2013 Honda Pilot never gave me any problems. This new 2019 pilot handles great and is great in every way except it is very disappointing to have this problem again.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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3 out of 5 stars

Honda pulling a fast one.

John Hilton IV, 02/23/2019
2019 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
18 of 28 people found this review helpful

Yesterday, I was going to trade my 2013 Honda Pilot AWD EX-L for same, except it being a 2019. I walked out when I found out the following: 1. no longer does the Pilot come with a towing hitch. Honda justifies that because never everyone wants one, so let's keep the price down by not installing one automatically. 2. Ok, I understand that logic, but when it comes to the navigation option, you can not get it now unless you buy the Rear Entertainment System, which I don't want nor would I ever use it (the car is for my wife and I, both retired). Hence Honda is not consistent. 3. I was also interested in purchasing a 2019 over my 2013 because I would be able to play my 256GB and 2TB music USB drives as well as SSD, once they are formatted to FAT32, which I can play on my wife's 2018 CRV. Guess what, they won't on any Pilot, but will on CRV's. Called Honda Corp. and asked why. They weren't surprised. Three dealerships didn't believe me. Never got a clear answer, other than Pilots are for outdoors people, and don't need it, while the CRV is for families who listen to lots of music. HUH Now looking for another car company. Have owned Honda's since '94, so has my daughter, mother-in-law and brother-in-law. They get my old ones. Not any more.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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