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Used 2018 Honda Pilot SUV Consumer Reviews

3.7 out of 5 stars
79 reviews

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1 out of 5 stars

2018 pilot touring transmission hone right 5yrs!

Angela Salley , 10/24/2023
2018 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
0 of 0 people found this review helpful

I have owned and still own several Honda Vehicles 1st time purchasing an SUV I will NEVER get another one! I brought my 2018 pilot touring straight off the show room floor. Within 1st few months sometimes it will sound like the truck was shifting gears and I couldn't get it to move! it will go into park I would have to apply breaks cut off car to see if it would reset itself and it would. I called get no where calling Honda it was almost like it was an operator issue. It's been going on I have always took my truck to Honda for service nothing ever come about. I will do the reg. Standard repairs. This went on for a while I was told until I get a light unfortunately Honda would not be able to tell me what's wrong. It was time for timing belt and water pump to be fixed again advise Honda of the problem was told wait to see if you get a light if I fixed the timing belt and water pump I way be back because they couldn't find the problem. Few month later I get a check engine light they says it's a transmission flush 😳! That was coved under warranty! Ok one week later car still doing same thing! Few more days pass truck will not start! They said it was the battery! That battery I had was not even 2 years old. Got that replaced. I had to go out of town soon as I got back in town on the exit ramp when I hit breaks car would not move! Engine light comes on! Truck only move in reverse! Had to be towed home on a Sunday and retow again when Honda was open that Monday! Now I'm advised my transmission is gone and my warranty expired 6 months ago! I'm beyond upset and displeased with Honda. I feel like I was not taking seriously and now I'm being taken for a ride by Honda. Is so sad all the money Honda get they are still taken advantage of customer's. As I read the reviews Im.not the only one who has experience this issue Im.still waiting on some answers! Honda you must do better! Listen to your customers this is an issue that is costing me over $7,000.no help.from Honda!:-(

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4 out of 5 stars

good buy.

R A, 07/13/2024
2018 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
0 of 0 people found this review helpful

Well cared for & well prepared by Carmax

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3 out of 5 stars

The Rattler

Elizabeth, 04/01/2019
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
0 of 0 people found this review helpful

Loved my previous 2006 pilot! Upgraded this year. The sunroof on the interior rattles. Brought it in once and they said it was fixed. It's not. They are willing to take another look at it. Also the 3rd row didn't come with a floor mat. Weird, I think they forgot to put it in. I feel like I got a used car even though it was brand new. Hate the black carpet. It is lousy material and cheap. My 2006 had better plush carpet and it was gray, so much nicer. The carpet in the backseat is already wearing and I've only had it 4 months. Hopefully Honda will look at the interior and see they shouldn't go cheap!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Happy Honda Owner

NHHonda2018, 01/22/2020
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

This is our first Honda (EX-L) and it replaced our 2008 Hyundai Veracruz Limited. We compared it with the Toyota Highlander, and the additional space, comfort, and refinement of the Honda convinced us to get the pilot. Nearly 2 years in and 30,000 miles, the car has been fantastic. I am hoping that it remains the case for 8+ more years as the Hyundai set the bar pretty high.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Why haven’t we been driving an AWD before now!

kenjac, 01/24/2020
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful

We both luv our AWD Honda Pilot EX-L! We like the way it hugs the road whether we are driving in snow or rain. Traded in a van for this suv with all the safety features!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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