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Used 2018 Honda Pilot Consumer Reviews

3.7 out of 5 stars
74 reviews
5...

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Pros
Cons
5 out of 5 stars

Great ride, very pleased.

Steve Reckamp, 09/08/2018
2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
3 of 5 people found this review helpful

I have nothing negative to say about the Honda Pilot.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

It’s a minivan not an SUV

Renee, 02/16/2019
updated 02/22/2021
2018 Honda Pilot EX-L 4dr SUV AWD w/Navigation (3.5L 6cyl 6A)
2 of 3 people found this review helpful

I heard wonderful things about the Honda pilot so I bought one and I tried to return it immediately. I felt like it had a sewing machine for an engine. It had absolutely no pick up. My husband drove it and asked if it was a four-cylinder. I owned a Ford Explorer previously and missed it tremendously after driving the pilot. Technology in the pilot is equivalent to a 2011 vehicle. If you want any sort of luxury you have to buy the elite touring model which is almost as much money as Lexus or Lincoln not worth the money horrible drive can’t wait to get rid of this thing, I feel like I’m in a minivan. I paid a lot of money for this vehicle and am embarrassed to have fallen for a false reputation.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Great but safety features only on higher trim

Pilot, 03/04/2018
2018 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
10 of 24 people found this review helpful

Advertised that Honda Sensing is available on ExX, but, per the dealership, it is not. Since safety is the main deciding factor in choosing an automobile, I am very disappointed that I was not able to add this feature to the EX, as advertised. I don't need nor want most of the extra features that the next trim up offers, so did not purchase the EX-L- too many add ons, more things that can go wrong with the vehicle. I did want leather seats however, but the option to add leather seats to the EX was not given to me either. I was given the choice of 2 colors that would be available - blue (did no want) & white. The white exterior is very nice but the black cloth interior is a magnetic - every piece of lint, dust, hair, & dog fur is attracted to the fabric! It is a daily routine , every time I get in & out of the car, to use a lint remover- very, annoying! I have had to spend a lot of time, money, & innovation to enable my dog to go for a ride in the vehicle, opposed to my last SUV with a more user friendly cloth interior. I use to bring him for a ride a few times a week, now, because of the interior fabric, my dog has only been in my car 1x over the month & ½ that I've owned the car. I was told for 5 months, that the Pilots would be available & per dealer websites told that they were in stock, only to keep being told (by my flooring up) nope, they are not here, they would say their website did not update or nope, they are not here, but will be in a couple of weeks. It actually took months before I could even test drive the car! I would be told the 2018 were there (as the website said), but only 2017 were actually for there. In addition, although the Edmunds dealers offered a price online, when I would respond to dealers's Edmunds reply email &/or visit them they would state that the Edmunds quote email they gave me would not necessarily be the price they would actually sell the car for; or they would state the price , after I put in my exact option requests, & then when I contacted them to confirm, the options they said in their email the would be included were not going to be part of the price given.When making the purchase, I was told the out the door price would be X amount but was then charged document/registration/plate charges.I was told the car would be ready by a certain date, but that they wold be putting a later date on the contract. I had to follow up each time to see if the car was ready (which wasn't until the later date then what they told me opposed to what they put on the contract. I asked if i could have a loaner car if it took till their later than i was told/wanted date. They said no.) I really do wish the side mirrors & rearview mirror had built in blind spot mirrors,- the vehicle is long, so blind spot's are difficult to view unless the turn signal is put on. Otherwise, I do really like the Pilot.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

Tough to beat

Ray, 05/16/2018
updated 05/18/2021
2018 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
3 of 6 people found this review helpful

Honda value retention mixed with good feature set at reasonable price. Rides more like a car than Nissan SUVs.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

3 out of 5 stars

Not for the sandwich generation

Aryeh Moshen, 11/26/2018
2018 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
4 of 9 people found this review helpful

As a retired 70-year old driver who often has his mother-in-law and/or grandchildren in the car, I thought that the Honda Pilot would have been a great choice. Boy, was I wrong. The "trunk" space is too small to handle my mother-in-law's folded-up walker without partially collapsing a rear seat and the seats are too narrow to fit two car seats and one regular passenger in a single row. It's not even that great if you try to put three adults in the middle. I guess I should have opted for a 10-seater so that I could have room for a walker and a stroller as well as the kids' paraphernalia.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

2018 Pilot Fun For Family

GNOLGNOL, 04/17/2018
updated 10/19/2018
2018 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
4 of 9 people found this review helpful

Cargo storage little small

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Honda Pilot: reliable, comfortable & safe

Anthony C. Ginetto, 05/19/2018
2018 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
3 of 7 people found this review helpful

The Pilot may not be the fanciest SUV out there but it is reliable and comfortable. As a driver you will be riding above other vehicles and have a good view of all around you. The Pilot feels safe and as we transpot our grandchildren around safety was a priority. The driver's seat supports your back for long distance trips. The Pilot is comfortable, reliable and safe. We love it

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Mad about pricey 7 passenger SUV

Pankaj Patel, 04/30/2018
updated 11/05/2018
2018 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
7 of 20 people found this review helpful

I did research other vehicle before I bought Honda Pilot. Overall for 7 passage SUV, pilot was the best available in markets so I bought it. But still I am not happy with this futures I did not received with the trim line (EX V-6) I bought such as CD player, body color bumper, roof rake, and other convenient future after paying more than $35,000.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

Worth the cost

Gatoray, 05/24/2019
2018 Honda Pilot EX-L 4dr SUV w/Honda Sensing (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I used to own Nissans: Maximas, Muranos and Pathfinders, but the last couple of Nissan products I had (Maxima and Pathfinder) had more problems than I wanted. The Pilot is roomier for storing my golf equipment and bulky items. The extra couple of inches makes a difference! I like the interior features and the Android interface with Google maps which makes Factory Navigation unnecessary and won't require updates. The only issue I have found and it is slight, is that acceleration on entering highways is not overwhelming, but it is sufficient. The gas mileage is excellent. I get between 21-25 mpg combined city/highway.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Seats are extreme hard. Salesman was not honest

CAD, 05/12/2019
updated 05/15/2020
2018 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
1 of 1 people found this review helpful

We did not realize how hard and uncomfortable the front seats were until we took a trip from Texas to Florida. We had to stop every hour and a half due to pain in hip, moving down back side of leg. Very difficult to lean on the middle console, since there is not one. Thinking that the small arm rest may be part of the discomfort. When we purchased the vehicle we were told that it would have the hands free back hatch opener (foot wave) and would have signals on the mirrors to notify us of cars next to us. This vehicle has neither one of those options. If the seats were more comfortable, I could almost get over the other two in-truths we were told. I don’t see we will be able to use this $45000 vehicle for retirement traveling. Update: Contacted sales manager 3 times and never received a call back. During one conversation he suggested we buy cushions for the vehicle. For the price we paid, should we really have to purchase cushions? Attempted a trade in 6 months ago and would lose almost $7000 so decided to keep it and try again. May do that this December. Will definitely go back to Toyota or Chevy. Will never step foot in another Honda dealership!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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