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Used 2023 GMC Sierra 1500 Crew Cab Consumer Reviews

4.2 out of 5 stars
23 reviews

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Cons
1 out of 5 stars

Transmission nightmare

Scott W, 03/25/2023
2023 GMC Sierra 1500 Denali 4dr Crew Cab 5.8 ft. SB (5.3L 8cyl 10A)
83 of 87 people found this review helpful

We purchased a 2023 GMC Sierra Denali recently and have been experiencing a shudder and shaking when driving since day one. We took it to the dealer to have it checked out. The service manager acknowledged the shudder and told us that it was in an acceptable range and that GMC has bad transmissions. When talking with the sales staff and sales manager, they also indicated that many people have had the same complaints. The sales manager took my information and told me he would check into things and get back to me. That was almost a month ago and still no call. I have since talked to my sales person and she also told me that she would get back to me. That has been several weeks now. I didn’t expect when paying $75,000 for a new truck that we would feel like we are driving down a cobblestone road. Very disappointed. No calls, no response. Don’t NOT buy a GMC!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Why has GM become so cheap.

Jim, 04/05/2023
2023 GMC Sierra 1500 Denali 4dr Crew Cab 4WD 5.8 ft. SB (5.3L 8cyl 10A)
45 of 49 people found this review helpful

I just recently bought a 2023 GMC Sierra. I have driven GM vehicles all of my life and this is actually the third new truck I've bought since 2018 and several before that. I have always liked them and was always happy with the way that GM did business until now. To my surprise they don't include an Owners manual or maintenance manual with a truck that you paid $63,000 for. As I contacted them about this I learned that I could purchase one for $50. I could understand it if you lost it or bought a used one and it didn't have one in it. I just think it's pretty cheap not to provide one with a $63,000 vehicle. It makes me wonder where else they are cutting corners. The next time I trade, I will look at other brands.

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5 out of 5 stars

Former RAM owner

NewGMCOwner, 06/05/2023
2023 GMC Sierra 1500 SLT 4dr Crew Cab 4WD 6.6 ft. SB (5.3L 8cyl 10A)
13 of 14 people found this review helpful

As a former RAM owner (since 1991) I would like to offer the following comparisons. The GMC has a better feel when driving. The RAM with Hemi has more horsepower but the GMC is no slouch with the 5.3 engine. The GMC SLT trim looks to be more luxurious than the RAM Laramie trim. Gas mileage is slightly better on the GMC. So far I am well pleased with the GMC.

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1 out of 5 stars

Unhappy, lemon owner

Cooldad999, 02/23/2024
2023 GMC Sierra 1500 Denali 4dr Crew Cab 5.8 ft. SB (5.3L 8cyl 10A)
17 of 22 people found this review helpful

After owning for pick up trucks for most of my life, I’ve decided to buy this GMC 1500 Sierra Denali had a beautiful interior and a lot of things to help my handicap that Ford didn’t have. After spending almost $80,000 it is the biggest lemon I have a Hundred plus videos on my phone showing the dealer the issues all they get is it software problems or we can’t duplicate the problems GPS does not work all the time radio does not work all the time. Breaking system doesn’t work properly when driving and coasting and you let your foot off the accelerator Breaks slam on when there’s absolutely no cars near you and you just want to coast up to a light other issues

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Six month review

John, 10/10/2023
2023 GMC Sierra 1500 Elevation 4dr Crew Cab 4WD 5.8 ft. SB (2.7L 4cyl Turbo 8A)
14 of 18 people found this review helpful

2023 Sierra Elevation Crew Cab 4WD 5.3l V8. I bought the Sierra to replace my 2003 Silverado which had been the best vehicle I'd ever owned so I had high expectations. Overall, I really like the GMC and appreciate the comfort features. I'll list some of my positives and negatives but most of the negatives are very minor so judge for yourself. Hopefully, this helps you. Positives: Very smooth and quiet ride. Decent mileage (~20mpg highway, 5.3l V8). Excellent trailering app and brake controller. Plenty of cargo loops (12x). Bumper step is nice. No gas cap is cool. Truck looks great. Love the Titanium Rush color. Negatives: Auto-stop was annoying so I installed an auto-stop eliminator. Fog lights are very weak. Climate controls are hard to use as the buttons are small and you can't really tell what the setting is until you press a button. The dashboard vents blow directly at your face regardless of which way the vanes are aimed. The fan is quite loud above the lowest speed setting. The seats aren't very comfortable so I added a seat pad that also helps me see over the high hood line (I'm 5'10"). The radio changes volume randomly. Side-exit exhaust would be better so as to not fill the garage with exhaust or blow at me while I hook up the trailer. Final words: Overall, the truck is great. If you test drive one, be sure to drive the 3.7l diesel. I was very impressed but stuck with the 5.3l gas because I liked it so much in my old Silverado.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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