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Used 2014 GMC Acadia Consumer Reviews

3.8 out of 5 stars
37 reviews

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1 out of 5 stars

Literally the worst vehicle I've ever owned

Datdamboy , 09/17/2022
2014 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
6 of 6 people found this review helpful

Where do I start brought a 2014 Gmc Acadia Denali, because let's face it its a beautiful looking truck. However around the 50k mile marker we starting having transmission issues. Took it to the local gmc shop and they said it was nothing. Then back again around 53k, now I'm no mechanic but I know when a transmission is messed up. They basically found every which way to blame another part rather then the trans. Fast forward to 68k and low and behold the transmission goes. And as fate would have it its out of the manufacturer warranty. So the transmission was replaced took over a month with the vehicle in the shop and I get it back pull in the driveway and to my surprise the next morning my driveway is stained with transmission fluid. Get towed back to dealer for the 2nd transmission replacement. Get the car back 22 days later. And everything seems fine until I get stranded on the highway. Gas gage says full take empty. Now the radio has a mind of its own turns on and off at its own leisure. Now guess where vehicle is today back in shop with the transmission gasket in need of replacement. Along with motor mounts and the control arms. Mind you I have yet to kit 100k on this vehicle. I urge buys to stay away from this at all costs. If I can give it negative stars I would oh and p.s all the calipers had to be replaced also at around 36 thousand miles

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Extremely Unsatisfied!

Holly Dube, 09/01/2016
2014 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
16 of 19 people found this review helpful

We leased a 2014 GMC Acadia Denali and have had nothing but problems since 6 months after leasing it. It has been in for service 14+ times. Ten of those times was for the service airbag light, they told us it was because of the passenger seat belt. The other 4 were because I needed new brakes and rotors, but they would never listen to use. I had to drive it in unannounced one day with it making a loud banging noise and shaking the whole vehicle. I now no longer have air conditioning. The last time I had it in for the airbag light I mentioned it and they said that there is nothing wrong with it and that the freon level is where it should be. It started with just the front not blowing. After I took my daughter out of the car yesterday after a short, maybe 15 minute ride, I quickly learned that the back is no longer bowing as she was completely soaking wet with sweat and looked like she didn't feel well. There is something wrong with my gas tank, maybe it's the float, I don't know. But one minute I could have a full tank, then next I am down to 3/4 tank, that is too much of a jump to happen that fast. I contacted GMC, got as high as the district manger, waited a month, only to get the call today that there is nothing that they can do to help me and that it is not their problem. What makes it worse is that my husband's grandfather worked for GM for decades until he retired. We have been buying GM vehicles for years, I dont think we will ever buy from them after this experience!

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great SUV alternative to a minivan

Pat, 03/02/2017
2014 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful

If you crossed a minivan and a luxury full-size SUV you would get the Acadia Denali. It doesn't replace either vehicle completely but comes very close in every category from driveability, utility, seating, economy, comfort, luxury, hauling, and year round traction.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

GM forgot to include transmission

Katie, 09/23/2016
2014 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
9 of 11 people found this review helpful

What the hell is wrong with this "SUV"? Cheap and did I say cheap plastic interior! Looks pretty but feels like cheap plastic crap, with a shiny coat over top. I drove this vehicle as a rental for two days and was sorely disappointed. In fact this was a vehicle I was considering as my next purchase, not any longer. The transmission's response is seriously concerning. I'm not sure whether they skipped a step in assembling the vehicle's engine or if the ridiculous lazy lag is intended. I'm not surprised that so many consumers are forced to replace the transmission, as well as in the Acadia model. The transmission feels like it's going to break every time you accelerate past 40 MPH. Toyota here I come....

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Nightmare

Len, 04/25/2019
2014 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
4 of 4 people found this review helpful

Purchased this vehicle with 10,000 miles from the dealership, in 2014. It had been driven by the wife of the dealership owner. With only 50,000 miles the power steering pump and steering rack needed to be replaced. Out of warranty at 36,000 miles so that cost was not covered. This is a known problem with earlier model years, with the same construction, and is the subject of a class action lawsuit. Had to replace the accelerator module. Problems with the ECM. Replaced struts, and shocks. Poor gas mileage and noisy to drive. Leather interior and other features are okay but do not offset the many mechanical problems.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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