Used 2014 GMC Acadia Consumer Reviews
Used Acadia for sale
Nice but buggy
soutex, 07/29/2014
2014 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
43 of 47 people found this review helpful
First off I like everything about this car. Ok, well not everything. I have owned it for 10 days and on day 3 it was back to the dealer to get a massive oil leak fixed. Cheap Chinese oil filter housing cracked and allowed oil to leak past the filter seal. The remote start works maybe 50% of the time. The gas gauge wanders from 1/8 tank to just under 1/2 full which causes the distance to empty to wander from 50 to 120 miles. The driver's seat moves back for easy exit even though I turned that feature off. Now, my main gripe is I am only getting 13.8 mpg in town. I have been driving this car like an old lady and I can not improve on that number after two tanks of gas.
Bad car, Worse Customer Service
Nick, 09/28/2017
2014 GMC Acadia SLE-2 4dr SUV (3.6L 6cyl 6A)
10 of 10 people found this review helpful
Purchased it new in February 2017. A few weeks ago the check engine light came on w/ only 5K miles on the car. The dealership tried three fixes and on the third fix I emailed GMC customer service. I was told someone would contact me w/in 1-2 business days - a week later someone finally reached out! By that time the third fix did not take care of the check engine light and I asked the customer service agent about getting my money back. The agent said her department did not deal with those issues, but she would route the request up. Last night I received a call from the agent saying that GMC would not reimburse my money. I asked why and she said her department did not make those decisions. I asked if I could speak with the person that made the decision and she said no. Apparently, a ghost runs that department.... Just picked got the car back today after GMC replaced a sensor, a wiring harness, some computer, and now a water pump, hopefully the light stays off???? Play it safe - STAY AWAY from GMC!!!!
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Lots of little problems during first 40K miles
Mike B, 05/19/2016
2014 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
9 of 9 people found this review helpful
Ride is quite firm, but not overly harsh. It's smoother on new Michelin Premier LTX tires than on original Goodyears. Handling is great, brakes just OK. AWD works well in rain snow. Vehicle feels very secure in all kinds of weather on all types of roads. NAV system was a waste of $750. Even my 7 year old TomTom works better. Had some creaks and squeaks in passenger side doors and windows. Our dealer fixed most of them. Drivers seat creaked and groaned when hitting bumps. Dealer replaced seat base. Rear windshield washer stopped working due to a hose that had pulled loose. Middle row bucket seats are very hard to pull forward for access to third row. No resolution here. Latest problem is camshaft position sensor and camshaft actuator. Position sensor is covered under 100K mile power train warranty. Actuator was not, even though it's an integral part of the engine. Go figure. Dealer service writer tells me power steering hose is showing signs of a minor leak. In my experience, these are usually good 100K miles or more. I'd suggest a potential owner buy an extended warranty or be ready to write checks after 36K miles. This vehicle is obviously not designed to be reliable any longer than that. I'm pretty much done with GM vehicles. Based on positive experiences I've had with 2011 and 2016 Fords, our next SUV will probably be a Ford.
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Dealer has had our car longer than we have
mmww328, 01/12/2015
2014 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
24 of 27 people found this review helpful
We bought our car and we decided to take ownership even though the ground effects were installed wrong and the blind spot and FCA system were not working. Big mistake - the car is still not working right. Also I would have expected a bit more giddy up and go.... it's kind of a dog when it comes to off the line performance.
Great premium SUV
L. Adams, 05/30/2017
2014 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
7 of 7 people found this review helpful
After three years on a lease, we are keeping this truck. It's got everything, been reliable, and maintenance costs are low.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value