I purchased a newer car to have air conditioning, which I told dealer and I didn't have cash to fix anything, which I found out after purchasing 2012 Acadia Denali it had leakage problem and I wasn't told. They claimed to sell 100% quality cars and sold me their problem. We've had to replace freon multiple times in 2 years after they had already put leak color additive in it to find leak. I guess they gave up and never fixed it. It also has an awful smell that comes from air conditioning/ heater. It makes you sick and allergy clogged. And no one will tell you for certain what the pounds of freon should be because sticker wears off and no one can read them. This is beyond ridiculous when you pay this kind of money for a new car. Very sad.
I want to like the Acadia but after numerous repairs, several for the same issue (A/C not working) it is hard to recommend this suv. I love the captain seats in the back and overall it is a comfortable SUV to drive around in.
Minor issues under 58k miles (AC/liftgate/power steering/waterpump). As soon as vehicle hit 59k miles and out of warranty....Transmission issues, Power Steering issues, Engine issues, Water Pump issues, Cat Converter issues, The issues are non-stop and dealerships are willing to help, but also willing to take $$ and lots of it! Maybe I am just so use to only replacing the tires, brakes, oil, and fluids that FORD has spoiled me (driven over 1million miles with FORDs). Sad I can not even make it to 60K in a GMC without spending - maybe its normal, but I can say I do not like it.
Speakers shorted out. Driver seat panel literally came off and cannot be reattached. Alternator died. GMC Mahwah NJ charged over $800 to replace the alternator. Charged over $800 to replace speakers. The car has some type of electrical problem. It does not always start and the speakers still cut in and out. The car stutters when reaching 2.5 rpm. Disgusted with car and dealership.
We purchased the 2012 Acadia with zero miles in Feb 2013. It is now 5 years old with 90,000 miles and we have spent so much money on repairs. Every year we have had to take the car in to have the sensors in the tires reset during the winter because for some reason the car can't read accurate pressure when it is cold outside. In 2015 we had to replace fuel injectors due to what we were told is a 'known' issue by GMC but has yet to be covered under warranty or recalled. This was $2,000. From that time we had turned the car into the dealership multiple times due to a smell of radiator fluid inside the car. They continued to tell us there was not a problem and it must have been some fluid spilled on the engine when they disconnected the hoses. Luckily my wife works very close to her work so it wasn't too big of a issue for her to continue driving it with the dealership saying everything is okay. Fast forward to June 2017. The car now begins to overheat, so we again return it to the dealership. After 3 days of looking they say it is the water pump. Awesome! Let's get that fixed for $1,000 and maybe the smell of radiator fluid will go away and everything will be fine. My wife begins driving the car and on the ride home from picking it up she says there is now a vibration and can still smell the fluid in the car. We called and were advised that again this is most defiantly common and fluid must be burning off the engine. They said give it a day or two to burn off and let them know. They didn't really address the vibration so we figured maybe it was in my wifes head (if you knew her you would understand). We allowed for 2 weeks and nothing got better, it was worse. The car began overheating again and the vibration was uncontrollable. Returned to the dealership and again, after a day of looking at it they now report the radiator has a hole in it and while looking they found there was 2 broken motor mount struts and a bad coil. Great! Let's get that fixed up for $2,100 and everything will be hunky dory! But wait...... there is more! So we pick the car up on a Friday. My wife parks it at our house around 8 PM. She attempts to use it for the first time on Sunday around 3 PM. The car will not crank. The battery is not dead, the fuel tank is not empty, the key appears to work. There is no detectable sound to think it is the ignition or starter. After 30 mins of trying to get it to turn over it finally does. It begins to idle at 300 RPMs then up to 900 and back down to 500 and so on. We return the car back to the dealership nearly 30 mins after we got it cranked that day and left the keys in the Dropbox explaining what the issue was and figured someone there must have left something loose when putting everything back together. So we call late Monday afternoon to find out if the car is ready and are told they couldn't find anything wrong. They wanted to keep it a additional day to see if any codes would come up. We agreed and waited. Tuesday AM we receive a call that it is now the High Pressure fuel pump. We are assured this has nothing to do with any work that had been completed in the last 30 days. Fine! Woopty Doo, let's rock on and fix this bad boy for $900. Sweet right, we are now in business. I have a car that I paid 32k for with 90k miles and just replaced pretty much anything that may give me trouble for the next 90k miles. OH, wait... is there more? Yes sir, there is more. We picked up the car today from the dealership. It is 80 degrees outside on this early November day so the wife decides to cut the air on for the ride home. Well, she was unsuccessful, the AC would not come on. The blower was blowing but there is no cool air. It worked fine on that Sunday as she drove it to the dealer but now, nope. So we pull a U-turn and hit that dealership on two wheels! The service manager comes out and we talk about the issue. He puts on some fancy yellow glasses and goes straight to the AC line. Wow! He said, that there is your problem. This hose here with this piece of metal on it gets hot and has been sitting next to this here hose that runs freon inside your car. He then begins to describe how the area this hose is located is no where near anything they have worked on ever. I am awaiting the pricing for this 'hose repair'. I am sure it will be more then $500 but less then $1500. Long story longer 'sorry', I am 6k in on the car and will be trading it in as soon as I get it back. I recommend those of you in the market for a SUV not purchase a 2012 Silver Acadia as this one will be out there on the market probably at a Carmax or TrueCar waiting to bite you in the A$$. It will seem great with low miles and clean interior nice wheels and a DVD package. It will have the third row, leather seats and several months left on the XM system. The body will be untouched and clean with a nice shine to her. WALK AWAY, Fast. I will not EVER buy another GMC.