Skip to main content

Used 2020 Ford Fusion Consumer Reviews

4.6 out of 5 stars
53 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 Fusion, so we've included reviews for other years of the Fusion since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Perfect made just right

Konstantinos Panou, 12/21/2020
2020 Ford Fusion SE 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
9 of 10 people found this review helpful

Ideal Everyday ride with enough bells and wisle to handle life 's electronic demands. Phone pairing with car a breeze.

Report Abuse

5 out of 5 stars

Good safe car

Trev, 11/08/2020
2019 Ford Fusion SEL 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
5 of 5 people found this review helpful

I’m an old man and I wanted a car with all the modern safety features available to help me in my old age. The only feature this car doesn’t have is adaptive cruise control but since I go on very few long trips , I rarely miss this feature. The car is very comfortable, and rides smoothly. .

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2020 Ford Fusion for sale near you
3 of 116 listings
See all 116 listings

5 out of 5 stars

2019 Ford Fusion, not a regret so far!

theruski13, 10/02/2019
2019 Ford Fusion SE 4dr Sedan (1.5L 4cyl Turbo 6A)
5 of 5 people found this review helpful

I have been driving a Ford Edge for about 5 years now, and realized that it was a good time to get into something more gas efficient. First of all, I rarely listen to reviews because every car is different (my 2008 Ford Edge got me 222,000 miles and never had a mechanical issue but the sunroof malfunctioning). I chose to stick with Ford and got into a Fusion because being 6 foot 2 I needed head room in the drivers side. The test drive was smooth, the safety features are top of the line, and I have not needed to get gas in the past week and a half, where with the edge I would be a couple of days overdue. I will update this review if anything does happen, but so far I am loving my 2019 Ford Fusion SE. I wish the dealership had the Titanium trim because I do like leather seats (much easier to clean in case of a spill) but otherwise all is good. Have gotten many compliments on it so far, and I am planning to keep this vehicle for the next 5-8 years. Great job Ford!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

4 out of 5 stars

Excellent choice....for the money

John K, 10/23/2020
2019 Ford Fusion SE 4dr Sedan (1.5L 4cyl Turbo 6A)
8 of 9 people found this review helpful

Bought brand new 12/19. 10/20 and already 16k miles. Overall an EXCELLENT car for the price BUT you can get better and more refined, which costs more. This car is an-par with the entry level BMW 330. Fairly comfortable car to drive. Multiple electric seat adjustments and loads of leg room. Downfall is the seats easily show the slightest dirt as does the black carpet. With that said, the carpet vacuums easily and looks brand new. My seats need steam cleaning already. Don’t get cloth light color seats. Get leather if you can. You can get it aftermarket for about $1K. The copilot assist is great BUT...adaptive cruise control will scare the daylights out of you. If you approach a red light in traffic over 40mph, the adaptive will not always stop in time without giving a pre collision warning. It is amazing for stop and go traffic. Lane keep assist is fair to good, but overall both features are not consistent. The engine is good but adequate power but that’s it. This size car needs 200 hp min. Mileage ranges from 20mpg heavy city driving to 39-42mpg low speed highway (55mph, flat, smooth road, no wind/tail wind). 300 mile trips average 36-37 mpg averaging 75-80 mph. Mileage improves nearly 15% with ethanol free gas. Build quality has been very good. No issues. Excellent air conditioning. Zero mechanical issues, thought the 18” tires have about 5,000 miles left on them. Bigger tires equals less life. For the price and what the car is, 5 stars. When compared to the rest of the market, 4 stars.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

The smoothest car for 2019

Toms, 04/23/2019
2019 Ford Fusion SE 4dr Sedan (1.5L 4cyl Turbo 6A)
11 of 13 people found this review helpful

This is a great car. I bought the se EcoBoost n love it. The velocity blue is amazing with the black rims....

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5