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Used 2017 Ford Fusion Sedan Consumer Reviews

3.7 out of 5 stars
86 reviews

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4 out of 5 stars

Nice fit and finish, Easy fuel capless fails

Kha, 07/23/2017
2017 Ford Fusion SE 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
13 of 15 people found this review helpful

I love the exterior design, nice fit and finish. Quality of interior material is top notch for a family sedan. Car feels safe and solid. It is very quiet on the highway even at 75 mph. The easy fuel capless is a nightmare to use. When fueling, it keeps cutting off every 0.5 to 1.5 gallons even though the tank is not full. It feels like force feeding a fussy baby. I am thinking about bringing it to a dealer to fix it but many people online wrote that they have brought their cars to the dealers and the dealers kept saying there is nothing wrong with it. One more item I dislike about this car is that the baby car seat latches are very difficult to used. They are about 3 inches deep between the seat and the backrest. I have leather seats and the seat and backrest fit incredibly tight thus it is extremely difficult to access the latch because they are so deep inside. I am a male and sometimes removing the car seat takes about 10 to 15 minutes. It is certainly impossible for my wife to install or remove the Graco Snugride 30 car seat. I don't know why Ford doesn't fix these two issues that are so simple to fix. After searching online I can see that people complain year after year since 2010. Don't put the car seat latches so deep inside. Fix the easy fuel capless system. I rather have a fuel cap.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

The Definitive Version of the Ford Fusion!

Dan Wyke, 07/13/2018
2017 Ford Fusion Sport 4dr Sedan AWD (2.7L 6cyl Turbo 6A)
12 of 14 people found this review helpful

This is the third Ford Fusion that I've owned, out of trade-ins and ups. I wouldn't have purchased another if it weren't for the Sport. I loved my 15 Titanium, best car I ever drove, but this car knocked my socks off when I test-drove it. It is everything I love about the Titanium with the horse power of a Mustang. We'll hit the good stuff first. The car looks incredible, people always ask, "Is that a Fusion?" The mesh grille, LED lights, quad tip exhaust, and rims set this car apart from the other trim models. Really, this is a different car entirely from the other trims. The power is amazing, hitting the pedal results in some serious fun for a 4 door sedan. In car entertainment and technology is very streamlined, with the exception of the ever-behind-the-times navigation system. I use Apple CarPlay and let my phone do the navigating when necessary. I also find the bluetooth pairing to be cumbersome and sometimes unreliable, so I just don't use it. The seats are comfortable enough for a 4+ hour drive. Now the not-so-good stuff, I don't say bad because I haven't found anything bad about this car yet. The transmission is weird in its shift points, mainly between 2nd and 3rd. The steering doesn't inspire, but it gets the job done. Brakes could use a minor upgrade due to the weight of the car, especially the rears. Overall, this is the best car I've ever owned, so much so that I have put a good deal of money on mods improving the look and performance of it even more. I don't normally "invest" in a car, but I love this little monster!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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1 out of 5 stars

Worst purchase ever

Denzel, 05/12/2019
2017 Ford Fusion Titanium 4dr Sedan (2.0L 4cyl Turbo 6A)
15 of 18 people found this review helpful

I got rid of a fully loaded 2007 Passat for a 2017 Fusion Titanium. After a week of driving the car started hesitating and shifting roughly. Now it has some weird computer problem where a few times a week the car freaks out and the entire sync 3 infotainment system stops working and AC compressor shuts off. I’ve been to the dealer they say drop it off and we’ll get back to you within 2 weeks but no loaner car until after the 2 week period. I can’t go 2 weeks without a car so I’m left disconnecting the battery overnight every time this happens. I’m getting rid of this car and never buying another Ford again. At least with a Volkswagen I would have a loaner car even for simple oil changes.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Why did I buy this car?

Pozipetal, 09/29/2017
2017 Ford Fusion Sport 4dr Sedan AWD (2.7L 6cyl Turbo 6A)
34 of 43 people found this review helpful

Bought this car new from Ken Wilson Ford in Canton, NC just outside Asheville. Have had it back 3 times for the window not rolling up. Now there is a vibration, and a tire sensor is not working. Took it to the dealership and it has a wheel bearing out, a tire pressure sensor is out and... are you ready? 4 WARPED WHEELS, 4 WARPED WHEELS. They called and asked if I had hit something. When I said no, they said they didn't think i had because they went over the body to look for damage. Now they say my wheel and tire coverage won't cover it. Said its cosmetic because the wheels will hold air. Ford sold me a defective vehicle. THEY should fix it, not my wheel and tire protection. Was told it had features it didn't. Was not given paperwork from the sale because they needed title for my trade in. But they say they gave it to me. They put me through hell trying to collect documentation for rebates. Rold me to go to the courthouse in search of a document that doesn't exists. I don't know what is worse, the car or the dealership.

Technology
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Affordable Luxury

Amanda, 07/06/2018
2017 Ford Fusion Titanium 4dr Sedan (2.0L 4cyl Turbo 6A)
5 of 5 people found this review helpful

This car is ahead of it's time with modern features such as the rotary dial gear shift control, cooled seats and sleek dash design. This car has a large trunk and can hold a lot with the seats folded down. It is fun to drive and has plenty of power to speed up for passing and merging . The connectivity allows for the phone to interact in multaple ways. The screen layout surpasses many other brands in ease of use. This car sets the bar for future purchases. The fusion does not disappoint. I would select the titanium again in a heart beat.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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