Used 2017 Ford Focus Sedan Consumer Reviews

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$10,885 - $19,412

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TRASHY TRANSMISSION! Shift Away from the Focus!

Regina W, 10/04/2018
SEL 4dr Sedan (2.0L 4cyl 6AM)
77 of 77 people found this review helpful

I bought my 2017 Focus SEL in June of 2017. It's a pretty little car with a sporty feel and solid gas mileage, though it was an adjustment for me coming out of a Fusion. I was pretty happy with my car for a year, then everything went to hell in a handbasket! I took my car in for slipping transmission in June of 2018, they replaced the clutch. I drove it on a 1000+ mile road trip in June, then again in late July. By September, it was back at the dealership for transmission problems and rough idle. They replaced the clutch AGAIN and had the nerve to tell me that the transmission only has problems in hot climates! Guess they think all women are totally ignorant about cars. They also...get this...replaced the bushings on the motor mounts, which they said were the problem with the rough idle. So far, the rough idle has not reappeared, so the motor mounts may have been the problem. BUT...at just under 36,000 miles??? WHERE are these parts coming from, the salvage yard? I'm really disgusted with this car, primarily because Ford KNOWINGLY continues to put this trashy transmission in the Focus. They obviously don't care AT ALL about their loyal customers. Have they forgotten that there ARE other car manufacturers? So, this is the nail in the coffin of my relationship with Ford...I have had my car back for less than 2 weeks and already it's back to its' same transmission antics. Please, think twice...think 10 times...before buying a Focus with an automatic/manual mess of a transmission.

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clutch issues 2017 ford focus

LHW, 09/04/2018
Titanium 4dr Sedan (2.0L 4cyl 6AM)
28 of 30 people found this review helpful

I bought the top of the line Ford Focus. Had a 2015 Ford Focus and had clutch issues. Decided to upgrade because of the clutch issues ( class action lawsuit is present on 2013-2016) I was assured the 2017 had a different clutch system. I was lied to. I now will be bringing the car back to the dealer again for the same issue. Ford never fixed the issue and still selling faulty clutches in their new cars. I will now never buy a Ford. I thought I was buying an American Car, do your research! It will cost thousands of dollars to get it fixed if not under warranty.

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Promised no issues with a 2017, issues Fixed.

Wendy, 09/24/2018
SE 4dr Sedan (1.0L 3cyl Turbo 6M)
34 of 39 people found this review helpful

I had a focus hatchback 2014 and had horrible clutch problems which took Ford over a year to fix. They ended up putting a new clutch in. I felt the car was a lemon and was scared to commute with it so I traded it with 64k miles on it for a 2017 Focus SE. I didn't want another Focus after the issues I had with the 2014. Well at 31k a little over a year of having the car, I had to take it in because the car would shake when shifting or slowing down plus it was dripping oil. (puddle on my garage floor). The dealer had it about a week and told me they had to replace the clutch. (Same as the 2014) So I let them know how upset I was because this is why I didn't want to buy another focus. I was assured when I purchased the "17 I would not have the problems the '14 had. WRONG! This week at 32k my car is going back into the Ford dealer to be repaired because it is now shifting before it should and is very noisy and sluggish when it does so. After having a tech in the car to see what I was talking about they said they may have to replace part of the exhaust. The car only has 32K on it. I am not happy at all. The only positive is the gas mileage. I get about 36 in the summer commuting. Which is way better then the Fusion I has in 2011 but so many more headaches. The car handles the snow amazing for a front wheel drive but only after installing snow tires. This may be my last Ford ever. Not happy with them at all. Update 2021 I still have my 2017 Focus and now that the bugs are worked out I like it. The gas mileage is amazing. I get 35 in the coldest of Wisconsin temps -30 and some. In the summer it gets almost and can get 40. Snow tires make the car handle blizzard conditions fantastic with traction control turned off. I hate traction control in snow. It has pulled threw snow I thought for sure I would be stuck in. Great car now that things are fixed. I have 100,000 plus on it.

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Great commuter. Bad transmission. Poor resale.

Robert V, 04/11/2018
SEL 4dr Sedan (2.0L 4cyl 6AM)
9 of 10 people found this review helpful

So far the car has worked very well. Dont buy this car if you need the back seat. Its very tight. I drive 100 miles a day on interstate and my Gas mileage is 39.5. I have 27000 miles on it and no warranty issues. The car handles very good. Good comfort and quiet inside. The cell phone intagration is great. For older folks getting out is a little hard because it sits very low to the ground. All in all I have been very satified so far with this car. The car over all still has been a good car. Major complaints are the transmission and poor resale. Its had a new clutch at 55000 and I am told it will need another down the road. If the car had an automatic transmission. It would have been a better car.Avoid auto mated manuals on this vehicle. I paid 16500 for the car. At 60000 miles trade in value in my area is 8000 dollars. Enough said. Sold mine and bought a new Fusion. Over all the Focus was a 6 on a scale up to 10.

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Lemon!

John, 01/03/2019
SEL 4dr Sedan (2.0L 4cyl 6AM)
8 of 9 people found this review helpful

the dealer took advantage of my now fiancee. If I knew her at the time of her lease obviously things would be way different. she pays $353 a month for this POS it has now been in the shop and we have been without the vehicle for 30 days + and this is the 4th time in the shop for the same lurching and jumping and grinding and transmission overheating issues...the car stops running. it breaks down constantly. IT IS UNSAFE! stay away from frod (fraud) i mean ford all together. the dealer treats you like crap also. never any loaner cars and the one she leased from only has 2 transmission mechanics and we are in a densely populated area of NY. there are no words to describe the frustration.

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