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Used 2012 Ford Focus Consumer Reviews

3.3 out of 5 stars
333 reviews

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2 out of 5 stars

Buyer-Beware!!! Terrible Transmission

Mark, 04/03/2016
2012 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
49 of 53 people found this review helpful

We bought our 2012 Ford Focus SEL 4cyl. Automatic w/overdrive, leather heated seats, tech pkg and even tinted the Windows. This car was purchased main reason of saving on fuel expenses. What are we soon found out was that the transmission works on a dual dry clutch system that has proven to be a reoccurring nightmare month-to-month. I would urge buyers to do in-depth research before purchasing this vehicle as it is and will be a vehicle that needs to go to the shop regularly for transmission resets in computer module issues. In the 1 year we owned the car, I lost hours upon hours of my time waiting on a tow truck to come and pick it up and take it down to the dealer. Also had to open two major cases against Ford motor company. They did nothing about it, therefore I will never buy a Ford vehicle again! Sad to say because I'm a patriot and love the thought of buying American. Just traded it in and lost $3500 to negative equity. Shame on Ford!

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Do NOT buy this car

Madison, 08/18/2015
2012 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
22 of 23 people found this review helpful

I bought my 2012 Ford Focus in September of 2014. I got it Pre-Certified with only 16,000 miles on it. When I test drove it, it was a great ride, pretty quiet, and comfy. I noticed a little jerking when starting from a dead stop and I thought it was just because it was touchier than my old car. So I fell in love with it and purchased it. About 2 months later, the jerking was so bad that my passengers were complaining about it. I took it into McCafferty Ford where I purchased it and had it serviced. The mechanic told me this was a common problem so he "reprogrammed" the transmission and sent me on my way. A month or two later I took it back and the clutch needed to be replaced after putting about 2,000 miles on it. Now, I am going through the same issue for the SECOND TIME IN LESS THAN A YEAR. When I go back to the dealership Thursday, I am claiming lemon law and getting a different car. I also got hit by a tractor trailer when I was merging because the transmission stuck and wouldn't accelerate. It's dangerous. Seriously, don't waste your money.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Dont Buy

penny, 12/04/2015
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
21 of 22 people found this review helpful

Please don't buy this car.....clutch problems fro day one!

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2.38 out of 5 stars

Transmission Issues

mpainton, 08/18/2012
2012 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
21 of 22 people found this review helpful

I purchased my Focus Titanium after careful research. I had major transmission issues within the 1st 3 days. It will take 6 to 8 weeks to get the necessary parts, which will be made outside of the US. The transmission hesitated so badly that I was stuck entering into traffic and almost caused an accident. Very scary . . . I was told by the Ford mechanic that he clutch, bearings and other parts were faulty and designed badly.

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2.5 out of 5 stars

Ford Focus 2012 Titanium : Nightmare

gillesm, 05/28/2013
2012 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
12 of 12 people found this review helpful

The ford Focus 2012 Titanium Last september 2011, i have bought a Ford Focus 2012 Titanium. That day was the day when i did my worst error ever . Just one week later – not one year, but one week – i was driving in Montreal city when strange noises were coming out from transmission. At low speed and especially during a stop and go situation, some strong vibrations and stalling occured regularly. Since september 2011, i visited Ford dealer more often than the last 10 years driving Honda and Toyota. Despite - so far - four computer update trying to resolve that transmission nigthmare, the situation got worse.

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