2013 Ford Focus ST Consumer Review: Great car, Horrible execution,

2013 Ford Focus ST Hatchback - Consumer Review

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22 Total Reviews

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8 of 11 people found this review helpful
Great car, Horrible execution, Horrible customer service and Horrible dealer network.
By azrcd on


2013 Ford Focus ST 4dr Hatchback (2.0L 4cyl Turbo 6M)


My car: an early build (02/03/2013) ST2 trim with Nav and without sunroof. This is a really fun car to drive. Performance, a solid "good", but when factoring in the whole vs it's competition I think it's a "great." The interior layout needs improvements and storage for the driver. HOWEVER, I've had quality issues and workmanship issues with the car from day one. The car has been out of service appox. 100 days since I took delivery on Feb. 13 (today is 9/14/2013). The car came out of the factory with a miss aligned drivers door. Unfortunately I don't have the space here to give full details, but Ford Customer Service has not been responsive in actually address the issues and I'm very upset.

Best Features

I like the seats, they are "racecar tight." so keep this in mind. Also, power band is meaty and excellent torque with almost no lag makes for great response. The Sound Symposer sounds artificial when switching on and off, but I like the way it sounds when it's active. Also, it has the creature comforts you come to want from a car like one touch up AND down on ALL windows. Also, auto HVAC.

Worst Features

Man where to start? So many things? Lets start with quality control, there isn't any! The car is executed really well which makes flaws and quality issues so much worse. Two is interior layout, want to see a design that wastes space, check this one out. Cup holders a horrible, no adjustment for size and terrible location. No storage bin where you can toss your phone or whatever easily, there is a tiny bin under the center armrest, but no bin below the HVAC controls like most cars have. Finally, they clearly designed the car to have a space-saving spare and then decided on a full size. This means when you fold the rear seats even though everything is flat, there is about a 4in difference.
Recommend (8) (3)

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