Used 2009 Ford Flex Consumer Reviews
awesome car
I bought my flex in 2009 new. I have traveled all over the United States with it for work. It has never been wrecked. It has 335,600 miles on it. The only things I have done to it besides regular upkeep is a new fuel pump and water pump. I still drive it. I'm thinking it will go another 300,000 miles .. best ford I have ever driven.
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Functional
The Flex is a reliable car. I've owned my Flex for over 9 years and had minimal problems.
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Great at first, Then just plain aggervating.
Tons of room, decent power and very comfy. With about 100 miles the Sync system stopped working 4 trips back to the dealer until figured out. 8K The Rack & Pinion went bad and the car spent 3 days in the shop getting repaired. 10K terrible odor from under the dash (dealer couldn't replicate). 14K SMOKE from under the dash, took it straight to the dealer "we saw the smoke but couldn't find a problem" 16.5K Car lost all electrical power (incl PS/PB) with my wife driving So she pulled to the side of the road and it got towed to the dealer. If they tell me there is nothing wrong, I'm getting a Venza.
Very dissapointed
Where do I start, mmmmmm. All 4 wheel bearings went bad before 90,0000. Sunroof was designed to let water in, I think. Well it had to be as bad as it leaks. Fans don't work so car overheated. Stereo would not work from steering wheel controls. Gas gauge goes from 3/4 full to empty in a second and then the car died, TWICE. The good news about that is that it only happens when it is 20 below or colder, so it has that going for it. Seriously. I have worked in the car industry for twenty years and I have owned many cars and this truly is the most disappointing car we have ever owned. I wanted to support Ford after they refused the bailout money. Unfortunately I will be going back to a Honda or Toyota. In my experience, these companies have given me the best value for my money. Simple as that! Back to sarcasm: All 4 wheel bearings out before 90k, really? Ford knew they were bad during testing, they had to know. So I assume they treated it as a profit center and said the heck with the buyer. Well, two can play that game, so the Heck with Ford!
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We love our Flex!!
We were about to have our third boy and I did not want a minivan, thankfully we found the Flex! We absolutely love it!! It has so much room, the two big boys love their spots in the third row, they have their own cup holders and compartments! The second row has about 47 inches of leg room, sometimes I'll sit back there just because. I love the front heated seats, even living in Arizona I use them all the time. We love the look of it, ours is all black with black leather inside. Next time we buy one I want two colors, I'm think red and black. We also love the navigation system and back up camera, the boys call it the Flex's iPad. It's easy to use and navigate and all buttons and such are perfect. The few cons: We received a new big sit and stand stroller after the baby was born and it doesn't fit just in the back. We have to move one of the boys to the second row by the baby, flip down one side of the third row and put it there. Our Flex had almost 100,000 miles on it when we bought it and it was beautiful inside and out, the only it's started doing is hesitating when shifting at slower speeds. After looking this up it seems to be a common problem. Overall we will definitely be buying another Flex, we love how comfy it it, how it looks, the technology and that it's unique!!
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