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Used 2012 Ford Fiesta Hatchback Consumer Reviews

3.0 out of 5 stars
37 reviews

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Cons
2.75 out of 5 stars

Automatic transmission is a disaster

pintodw, 06/07/2014
2012 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
13 of 15 people found this review helpful

I bought this car for good gas mileage as I have a lengthy commute. The vehicle performed well for the first 5K miles but since then I have been in and out of the dealership with automatic transmission problems. My Fiesta now has 23K miles and has been to the dealer five times for transmission work. The last two visits have resulted in major repairs in an attempt to fix the problem and still the problem persists. The transmission shudders, hesitates, and lurches in stop and go traffic or when slowing then starting up again such as at a stop light or stop sign. The dealership has acknowledged there is a problem with this transmission but thus far has refused to replace the transmission. Avoid

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2.75 out of 5 stars

What you see is not what you get.

jstrand, 03/24/2014
2012 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
5 of 5 people found this review helpful

The tranny in this thing sounds like it is going to give out. My car grinds in reverse and in drive. It is especially bad in the morning. I have brought it into the dealership multiple times and each time they tell me this is normal.

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5 out of 5 stars

Great little car for commuting.

kgr132, 09/28/2016
2012 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
5 of 5 people found this review helpful

Buy one with a 5-speed manual transmission. I've had mine for nearly 5 years and 96,000 miles with virtually no maintenance other than routine oil changes, brakes (once) and tires (once). Everyone I've met who said that their Fiesta was a bad car had one with the poorly designed "automatic", i.e. dry clutch assisted manual, transmission that tended to leak oil onto the clutches and shift poorly. My 5-speed stick-shift has had no powertrain issues at all. I'm still getting 36 MPG driving a 60/40 highway/city commute. Even the original clutch is still smooth. The only parts of the car that are showing their age are the driver's seat and the floor mats. The driver's seat back is caving in a bit so it's lacking a little in the lumbar area now, but, hey, the car was under $20k out the door when new even with nearly all of the available options. All-in-all it's holding up very well for an econo-box commuter car. Just don't try to use the back seat for anyone over 4 feet tall.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

A little silver lemon!

Teresa Dillard, 11/14/2015
2012 Ford Fiesta S 4dr Hatchback (1.6L 4cyl 5M)
7 of 8 people found this review helpful

Bought the car in February 2012. Fifteen months later the stereo started "crackling" from a lose wire. Another 4 months later (150 miles past the warranty) the A/C stopped working. Ford repaired the A/C at no cost only after I told them what was wrong with it and how much I KNEW it would cost them for the part. The part was less than $100 and they wanted over $900 to repair it! It took them approximately 40 minutes to repair it while I waited. I've had the car for 3 years and 9 months. The window handle has fallen off, have had A/C and stereo issues, and now there is clutch fluid leaking onto my floor mat! This car just proves that when you buy cheap, you get cheap! I will NEVER AGAIN buy another Ford!!! I'm going back to a Toyota Camry next time. They are most definitely worth the higher car note every month.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Worst Mistake of my Life!

Ryan H, 05/31/2016
2012 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
4 of 4 people found this review helpful

I bought this vehicle used as a commuter vehicle as I commuted an hour one way for work at the time. Initially it was good, great gas mileage and drove ok. About two months after I purchased, the engine malfunction light came on, and the car began to have issues shifting in the lower gears. I took the car into Ford and it ended up needing a clutch and electrical wiring done. The clutch was covered but the wiring was not. $600.00 off the bat after only having the car a few months. Things were ok again until January. The car started having the same issues with shifting. Took it to a local Ford dealer, and they basically said that it was how it was supposed to be and sent me on my way without looking at it. I kept pushing since I wasn't getting anywhere. Issues became progressively worse. My engine light would pop on and off. Now I'm told it needs an oxygen sensor, recalibrations, and a catalytic converter. Also just had to fix an oil leak. I haven't had the car a full year yet and I'm over $1,000 in on repairs. The customer service at Ford is ridiculous in NM. Currently trying to get them to buy this thing back as I don't feel comfortable driving it. The transmission option for this car doesn't work for me, and the other issues are adding up.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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