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Used 2013 Ford Explorer SUV Consumer Reviews

4.0 out of 5 stars
98 reviews

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Pros
Cons
4 out of 5 stars

Dora

Rick , 04/03/2022
2013 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Dora the Explorer, except for the fuel mileage, has fulfilled my expectations and really is a good looking ride.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Howling noise 2013 Explorer

karentoby1, 07/18/2013
2013 Ford Explorer 4dr SUV (3.5L 6cyl 6A)
1 of 1 people found this review helpful

dealership we bought this from cannot solve a persistent humming/howling noise that stays at one tone when the a/c is on fresh-not max at hwy speeds. we have 3000 miles, and have had in in their shop 3 times-the last 2 times for over a week. they keep claiming they have it fixed and we get it back with the noise as soon as we get on the hwy.we love the design and everything else-but we are very disappointed with inconsistent customer service attitudes and honesty.

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5 out of 5 stars

Best one yet

gregg25, 07/31/2013
updated 08/01/2016
2013 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
2 of 5 people found this review helpful

I have had 2 prior Explorers and a GMC Envoy SUV's. These were great cars but no where near is nice as this 2013 Explorer. The vehicle is very comfortable, quiet, roomy, yet not that big. It drives and rides like a car and tows like a truck. We can fit our grand children's car seats in the second and third rows and still have room for the adults. The seats flip and fold very easy. It tows my 3500 lb boat with 6 people effortlessly. My touch-sync is great. Needed a couple of re-boots but now is great. Getting 23 MPG highway and mixed driving 18, much better then prior SUV's. My 6'3" son in law was comfortable in every seat including the third row with his 5 year old son in a car seat.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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2.75 out of 5 stars

Review after 9 months of ownership

missfc, 01/09/2014
2013 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 5 people found this review helpful

My 1st Ford ever, I'm a 40 yr old woman, driving all my life. What I hate about the Explorer: the harsh ride on bumps when you're going over 20mph. It's a soft ride at very low speeds. Also the insulation is insufficient and you hear every pothole very loudly inside the cabin almost like a wheel fell off or something. I also HATE the rattling, squeaking, noises it makes from the dashboard and console area at only 8,000 miles. I only drive on roads, can't imagine how it will fall apart if I actually went off roading. Also, on a cold day, the ignition refused to turn on when leaving from a grocery store one day. Called roadside assistance. Car hates cold, makes weird noises till it warms up.

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4.25 out of 5 stars

First day and issues

greenshield, 06/29/2012
2013 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
10 of 32 people found this review helpful

We traded in our 09 Odyssey that was starting to have Tranny issues at 31,000 miles. Honda stone walled us so we went looking. Almost got the Highlander limited but tested the Explorer, liked it more, and got a good deal. About an hour after getting home I couldn't get the Navigation the Salesman said was on the vehicle to load up (like on a different explorer we test drove to get the feel, got a different color one). I called the dealer and they said I didn't have the voice touch screen Navi, just the Sync one. P'Od is all I have to say, Sync is horrible and my now "deal" looked normal to overpriced.There is also a high pitched chirp/whistle from the engine 3.5 V6 Returning it tomorrow!!!

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