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2024 Ford Escape Consumer Reviews

3.7 out of 5 stars
55 reviews

Pricing

Edmunds suggests you pay
$24,697
2 for sale near you
Prices based on sales in MO thru 7/7/25
Final assembly in USA

We have a limited number of reviews for the 2024 Escape, so we've included reviews for other years of the Escape since its last redesign.

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1 out of 5 stars

2024 Escape was sold with dangerous defect

Jerry, 06/05/2025
2024 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
2 of 4 people found this review helpful

My brand new 2024 Escape Hybrid started to break down while driving at high speeds (on the interstate) causing a very hazards condition. The first repair they replaced a sensor, which did not fix the problem. The second repair, they replaced the entire gas tank. I subsequently found out that there was a service bulletin for this defect that was outstanding at the time I purchased the car. This really shows a lack of concern on the part of Ford for the safety of their customers.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Too much technology for us!

Technophobes R Us, 10/28/2023
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.0L 4cyl Turbo 8A)
4 of 10 people found this review helpful

Traded our (purchased new) 2018 Chevy Equinox LT. The Escape ST-Line Elite is solid, nice 2.0L engine is good, and yielded above 21 mpg in big city stop-and-go driving. For old-timers like us, it had way too much technology. We sold it and purchased a 2018 Equinox Premier, with all safety and convenience features we need, including collision avoidance, memory seat and side mirror technology. We technophobes are happy again! Ford dealer service rep. told us for electronic problems they usually keep the car 5-7 days: "No thanks" to that!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2024 Ford Escape for sale near you
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1 out of 5 stars

Don't buy this vehicle

Bill F, 07/23/2024
2024 Ford Escape Plug-In Hybrid 4dr SUV (2.5L 4cyl gas/electric plug-in hybrid EVT)
6 of 16 people found this review helpful

Seats are uncomfortable, sound system is bad, very cheap interior, infotainment system is terrible. I wish I never bought this truck. As 2024 Escape PHEV it is good on gas.

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Enjoyed it . . . when it worked!

Mookie, 02/20/2025
2023 Ford Escape Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
1 of 1 people found this review helpful

I had this car for just over a year. I enjoyed its ride, comfort, technology and gas mileage. However, it was back to the dealership three times for the same reoccurring problem: the vehicle would go into the battery saving mode rendering the Ford App useless and making it unable to receive updates from my home wifi. I contacted Ford Customer Service after it was returned in the same condition. Car was in the shop for almost two weeks before it was fixed. After the above, which included two replacement batteries, I gave up and traded it in.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

1.5 pure power

Tony, 08/12/2024
2024 Ford Escape Active 4dr SUV AWD (1.5L 3cyl Turbo 8A)
1 of 1 people found this review helpful

All these reviews the best review is taking a test drive and find out for yourself.For a 3 cylinder the car is fast and quiet.Not disappointed in fact enjoyable

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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