Used 2013 Ford Escape Consumer Reviews
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Love my SUV
I have owned my Escape SEL almost a year. Yes I have had recalls, 4 in fact. But recalls are not unusual in the industry. Toyota Honda GM Hyundai etc have all had recalls. I love my SUV and the service Department at my Ford dealership is fantastic. Most of the gas mileage complaints seem to be coming from AWD models as I have read thru the reviews. My SUV is FWD and I have gotten over 30mpg with cruise control set on a highway ride. for the price of my SEL model that is really loaded I think it is a great choice for a smaller SUV. Power and handling with exceptional style.
Satisfied customer
We purchased a new Escape (August 2013) after owning a previous model for 10 years (~130,000 miles, engine gave out after teenage son drove in spite of loss of radiator fluid due to a punctured hose). The newer model is more comfortable and quieter. The car is very peppy and fun to drive (2.0 L engine). We get much better mpg on the highway in the new car (26 - 30) than in the older car (20 - 22; 3.5 L V6), but city mpg is not so good in the new car (~15 mpg). We have had no mechanical problems (23,000 miles; 2.5 years) and the few recall notices have been taken care of when getting an oil change (yes, the dealer is more expensive than the local oil change joint, but after factoring in convenience and a courtesy vacuum and car wash, it is not too terribly expensive - we like our dealer, one of the reasons we buy Fords). Handles fantastic in the snow (this weekend had 8-10 inches). Rear visibility is not great because of the small slanted back windows, but I noticed this in almost all the new small cross-over SUVs that I test drove (in fact one must look carefully to tell the exterior difference between an Escape and a RAV4). We have been pleased with the cargo capacity when the rear seats are down (it is not like the Expedition, but for a small SUV, it is very roomy). We are not much into the SYNC technology, but have had no troubles (although I still find it jarring when the radio is interrupted by an incoming call - but then I don't like to talk on the phone when I drive, hands free or not). The radio controls are a little complicated, but once we figured out the items we like to change, it is not so bad. Although the car is not perfect (I have never owned one that was), I am more than pleased with the purchased and would consider buying another when this one gives out (assuming it also makes it to over 100,000 miles).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- SE 4dr SUVMSRP: $4,45017 mi away
- Titanium 4dr SUVMSRP: $7,99612 mi away
- SE 4dr SUVMSRP: $15,99823 mi away
Nice car, but....
Like many people on here I find most of the 2013 Escape impressive. It is truly fun to drive and spacious enough for my small family, while handling well in cities and fitting into tight parking spaces. I have seen many posts on this car, and others about the misrepresented EPA mpg numbers and must agree, this vehicle falls far short of those claims and the marketing around the vehicle. Many of these posts end up being squashed by people who comment and claim driver error. I got better average mpg in my previous car, a 2000 Impala with a 3.4L v6. I also had to rent a car, a VW cc with a similar engine. It claimed 32 mpg highway, and that is exactly what i got. This car averages 21.5.
First Ford in 40 years
Replaced wife's 2005 Rav-4 with a new Escape. First Ford I bought since my Mach 1 Mustang back in 1970 (wish I still had that one). Love the car! Test drove several SUV's and it was love at first drive with the Escape. Had it all. Comfort, performance, and style all great. Especially like the interior design. It is so smoooooth and quiet to drive that I leave my car and take hers when I can. Got basic SE model and added leather seats in the aftermarket for $950, for a total of $24,600, plus TTL. I agree with one magazine review I read that said the new Escape puts the "Sport" back in SUV! Am getting 28 mpg in combined, mostly rural driving. Got 32 on a trip down I-90.
Fords Poor Customer service & Warantee
I purchased a 2013 Ford Escape 10 months ago and have replaced the engine air filter on my echo boost engine with a k&n air filter. The plastic housing is cracking by the metal screws and 1 screw housing was stripped when purchased. I did not over tighten screws but the service mgr at Gaudin says I did because that wa his unintelligent response. Ford Motor Co. Regional Customer Service Mgr. Nikki out of Phoenix is going by what Gaudin Said. Ford will not honor Warrantee and the filter housing is thin plastic which is deteriating from heat and vibrations. A future problem could exist on all 2013 and 2014 Escapes and cause accelerated engine failure. After purchasing Fords since 1955 the serv