Used 2012 FIAT 500 Hatchback Consumer Reviews
Used 500 for sale
2...
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Clutch broke at 53,000km
Dragos Paraschivescu, 12/14/2015
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
46 of 48 people found this review helpful
Clutch broke at 53,000km, 4 months after the end of 3 year warranty. Cost of repair was CAD 1,800. Called Fiat Canada customer support, they did not want to reimburse.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
I'm not sure if my story will have a happy ending
N.L., 11/29/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
72 of 76 people found this review helpful
As I write this, my car currently has just over 52,000 miles on it and just recently came off of warranty. It's a 2012 Pop 500, which is now three years old. Last January, I got in it to go to work one morning, and could not get it into gear. This baffled me, as it was perfectly fine the day before. Turns out, I had to have it towed to the dealership and they claimed that a bearing wore out in the clutch kit and an entirely new clutch kit had to be installed. At that time, the car was two - I've NEVER heard of such a thing and was horrified! The service manager was vary vague in answering any questions. Fast forward to this Holiday weekend...my daughter and I were headed out for breakfast in honor of my Birthday, when suddenly, the 'new' clutch blows in the middle of a busy city street, leaving us stranded with people honking and waving their arms madly behind us. This time, the car was stuck in first gear, the clutch would not engage and I was in a panic. We finally managed to push it out of traffic to a safe spot to wait for the tow truck. The kicker this time is that my beloved dealership, where I bought the car and have had it faithfully serviced for three years is closing it's doors on Monday!!! This left me having my car towed 15 miles south to a huge dealership that I've never dealt with before, whose online reviews for service are nothing short of appalling. Let me recap by saying that I thought I selected my car very carefully. I have absolutely loved an adored it, even though I've replaced both headlights (they are not cheap!) and tail lights and more hubcaps than I can count by now. I can live with those petty annoyances, but what really concerns me is that I have 16 months left to pay on this car, and the THIRD clutch is being installed this week. For the record, I baby my car, and most certainly do not beat up on my clutch. In fact, I'm hoping how someone can explain how a bearing gets sheared off, resulting in a brand new kit being installed, then the clutch plate gives way in the brand new kit, 10 months later. Looks like I'll be trading in my car as soon as it's paid off! I lack the words to express how incredibly disappointed I am. The WHOLE reason I bought a brand new car was so that I did not have to deal with maintenance problems like this. VERY, VERY POORLY DONE, FIAT!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Fun car - just hope nothing breaks
centraca, 01/26/2015
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
19 of 19 people found this review helpful
I have really enjoyed my 2012 FIAT Sport. It is a fun car to drive, but there are issues. at 61,000 miles I am having to put in a new transmission, as the pressure plate has failed. I am not the only one, I am now at two weeks without my car, waiting on the parts. Everything that has needed to be done on this car takes a long time for the parts to come in. If you are considering a FIAT, turn around and RUN away from these cars.
Very Unhappy
veryunhappy52, 04/08/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
24 of 25 people found this review helpful
I was driving at a speed of 55 mph when without any warning my car shut off. Thank God I or someone else was not hurt. My fiat is a 2012 with 53000 miles on it. The only thing Ive had to do is replace both brake lights at the same time and a headlight. When the car died, I could not get my key out of the ignition nor could I get the car out of gear. It had totally locked up. Just called the dealership and the car wont even communicated with the computer to find out whats wrong. Sounds expensive to me.
Originally Excited, Now Regretting Purchase
C@, 01/13/2016
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
14 of 14 people found this review helpful
2012 Fiat: 43,208 miles - Automatic Trans. Purchased July/August 2014 from a seedy local dealership whom can't be held accountable for this "Lemon". It drives GREAT, when it's working but I live in the U.P. of Michigan. Hard winters are common and the car doesn't have much clearance (which I knew purchasing the car and wasn't worried). However, the digital displays do not work after 20 degrees (and in the winter that is normally -20 degrees). 25 minutes is usually how long i had to run the car to warm up the car enough for the digital displays to work properly (which wouldn't be bad except the accurate speedometer is digital). When I first logged on to their online service/maintenance report- I had seen that it was in for electrical work (I believe) twice, and did not think anything of it at the time. However, around Thanksgiving of that same year I had to send my car to the car dealership in Traverse City for work to be done. I did not get my car back until late December 2015 because the parts were out of stock. The customer service department was very nice about the delay, and towing to the customer service department was paid by the Fiat brand because it was under warranty (I paid for bridge tolls $50.00). I had to make arrangements to get a ride to Traverse City to pick up my car because they were going to charge me to bring it back. The dealership in this area that sold me the car, Fernelius Hyundai, would not help me in the slightest besides giving me a lender car for three days around Thanksgiving- they said it was my problem and I should be thankful for their generosity. When I received my car it worked fine, but then in February of 2015 the same thing happened again. I received free towing to Traverse City, and I had to pay bridge tolls again. This time customer service in Traverse City said they couldn't find the problem, but it seemed to be working fine (my theory was that since it is warmer in Traverse City they didn't have the same issue). Now it is January 2016, we had a warmer than normal winter. AGAIN, I have the same problem with my Fiat. I again will have to send it down to Traverse City to get it worked on, however, I don't believe it will fall under the 4 year warranty/50,000 miles. This means I will probably have to pay for the towing and bridge tolls out of pocket. I cannot in good mind sell my car. I believe Fernelius Hyundai knew of these problems. I no longer have access to the previous service records on my car that I can tell. I believe I have no protection in this but want to try. I can't believe there isn't a recall on my 2012 Fiat after having the same problem YEARLY.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2...