Used 2012 Dodge Journey SUV Consumer Reviews
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Great family car for little kids
[2022 Update] Still chugging, 151K miles :) No major issues to note. Replaced the alternator, but I would expect that around 150K. Fuel milage hasn't really changed at all. We're still getting around 25mph on the highway (at 60mph), and 14-16 in the city. Combined floats between 16-18 depending on the highway miles. Also worth noting, we tow a small travel trailer for camping and the Journey does pretty well. Obviously not a heavy-hauler, but it does fine. We've put several thousand towing miles on it, and the only real issue is that it heats up on steep passes when the outside air temps get into the 90's. If we have to tow in the heat, we take it slow and let the car cool down a little before hitting the big passes. [2020 Update] We've now had the Journey for 6 years, and it's been a great car. 120K miles, with 10K road trip miles of 300-500 miles/day most of which towing a small travel trailer. The Journey keeps taking the hits in stride :) Originally I recall seeing some complaints on here around resell value, but the longer we own the Journey the more the depreciation curve starts to flatten out. We currently have 120K miles, and looks like our trim resells for $9-10K private sale. For comparison, a Honda Pilot with 120K resells for $12-13K so all things considered they're much closer in price now (when we bought our Journey for $20K in 2014, comparable Pilot's were going for $30-35K). We've had a few issues, but nothing major. Bluetooth module had to be replaced in 2016, but no problems since. The Journey died on the freeway and we had to get a tow, but then it started the next day at the dealership's shop. They said it was a fluke, but blamed the fuel system and replaced the fuel pump under warranty. It was 110-degrees in Phoenix, so I suspect something in the ECU/electronics overheated. Again, probably a fluke but Dodge took care of us with with the warranty. Only other issue was the outside-air blender door stopped actuating in 2017, but that was also repaired free of charge (except for $100 deductible) as part of our extended warranty. So all told with the warranty we paid $22.5K for our Journey and all repairs thus far have been covered under warranty. If you plan on keeping your Journey past 100K miles, then I don't think the depreciation & maintenance will bother you. Only one major break for us that was covered under warranty. Upon browsing the most negative reviews, people are mostly upset about the drop in resale value after a new purchase. That is totally a bummer, but that's part of what makes the Journey such an amazing used car :) You can get a TON of car for your dollar with the Journey. Also, something dealer won't tell you... YOU CAN STILL GET AMAZING EXTENDED WARRANTIES DIRECTY THROUGH DODGE ON USED CARS! I'm sure there are limits on how old, but we got an extended full-coverage plan for a great price on a two year old Journey with 40k miles. After out $100 deductible, nearly everything else is covered! So take advantage the drop in resale value, and get a warranty through Dodge! We're 3 years into owning a 2012 and had very few issues outside of regular maintenance.
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Its a Lemon!!!!
In June of 2014 I bought the used 2012 Dodge Journey with 24,000 miles on it I thought it would be great. I had a 2009 Kia Spectra that was starting to have problems and I wanted an SUV Chrisler were the only ones to take me with my credit so I bought this car. within 1 week of having it the breaks were bad they got replaced then it started having a strut problem so I took it back. they keep putting new things in it to stop the noise but it hasn't helped. The car goes back to the dealership everyweek its there more then I have it. Finally this week has been the last straw they don't know whats wrong with it so tomorrow I am going there and they are taking it back either way!! dissatisfied!!!
- American Value Package 4dr SUVMSRP: $3,25085 mi away
- American Value Package 4dr SUVMSRP: $6,80048 mi away
- Crew 4dr SUVMSRP: $4,722122 mi away
"Mommy's New Car!"
This was our first "family" car, though we'd had an SUV prior to this purchase. It's been a small adjustment, getting used to being lower to the ground and in a smaller vehicle (narrower than our old vehicle.) The price... it's so-so for what you get.
update from july 2017
have installed the Mopar backup camera and it shows perfectly on the 8.4 inch screen. my drivers side window was scratched and the dealer replaced worn track guides and glass free under warranty. bought a Thule cargo system and have enjoyed traveling to upper peninsula Michigan and Williamsburg Virginia without any mishaps. the vehicle still rides smooth and plan to replace the tires within the next year. all in all, a worthy investment.
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2012 w/190k miles
So its not the most exciting cuv, but the interior holds up well we bought a 2012 Se 4cyl fwd with 4 miles on it in 2011. We have traveled all over in this car through snow, rain, wind, and hail. 190k miles and the car still runs great. Sadly due to hail damage and a front end accident this suv has probably seen the end of its journey. Its been a great value, super reliable and easy to live with. Yes it looks like a van, sure the 4 cyl is a lil weak and the 4 spd trans is lacking about 2-4 more gears but 9 yrs, 190k miles all for under $24k new.
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