Used 2018 Dodge Durango SRT Consumer Reviews
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Hemi Van
Kim S, 12/10/2017
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
30 of 31 people found this review helpful
Great car if you know what you are getting into. Engine is loud and thirsty, but is part of having a super fast tow and family vehicle that is faster than my Porsche in a straight line. We checked every luxury and tech box. After a few initial set up gremlins, things have been going fine
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Best Vehicle-Utility & Performance for 9 Months
Humberto Martinez, 08/22/2018
updated 09/03/2020
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
79 of 88 people found this review helpful
The first 9 months and almost 9,000 miles of owning the 2018 Durango SRT were having me think I had purchased the perfect vehicle. Everything I wanted in performance and utility was there. Then all of a sudden it left me and two of my friends stranded. The transmission froze in neutral but all four wheels were locked. We tried everything we could think of to put it in Drive to no avail. I had it towed in to the Dodge dealership - Mike Brown - in Granbury where I bought it. They had it one week and when I went to pick it up told me they had replaced the valve body on the transmission and re-flashed the transmission control module. But they told me it was ready. I picked it up and I immediately noticed the quite erratic shifting of the transmission. I took it back to the dealership. They advised me that the valve body would take about one to two weeks to resume normal shifting. So I took it home. About a week later, I was on my way to the grocery store when I noticed the transmission had frozen on 5th gear and the Active Cruise Control service light had momentarily flashed on. I headed for the dealership, about 35 miles away. As I approached the last red light in Benbrook headed towards Granbury on US 377, the vehicle shifted to neutral on its own and the shifter could not be moved. I let it coast to the side of the road. I turned off the engine, waited a few seconds, and turned it back on. The vehicle begin normal operations but the erratic shifting continued. I left it at the dealership. After one week with the vehicle, they had no idea what the problem was. I, in the meantime, had lost total confidence in the vehicle and asked the dealership to buy it back from me. They bought it back from me at a significant loss to me. In short, what I thought was the perfect vehicle for the first 9 months of trouble free ownership, turned out to be the worst vehicle I have ever owned, and I have owned a considerable number of vehicles in my 71 years of living. The dealership offered me a reasonable price on a brand new Durango SRT, but I turned them down. I do not trust the vehicle. I remain without any Dodge product in my garage. I simply do not feel I can trust Dodge to give me a reliable vehicle that gets me home from my destination. Being a long time Honda and Corvette owner I was simply not used to erratic reliability. Chrysler (FCA) did not respond in any way to encourage my confidence in their products and also ensure that I remain a loyal customer, so I simply decided to walk and spend my money elsewhere. In fact, FCA said to me that it was out of their hands since I had sold the vehicle back to the dealership. Sure made me feel better. I finally got a Cadlillac CT6 Blackwing and so far, I am satisfied with it. No more Dodge or FCA products for me. My experiment with them is over when I got rid of my Durango.
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Daily driver/Road trips perfect
Louie, 07/20/2019
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
8 of 10 people found this review helpful
Best 3 row SUV thirsty , thirsty I average 11.5 in city and 18 hwy but worth it so far 20,000 miles and 0 issues
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Dad
Jason, 01/02/2019
updated 01/04/2021
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
10 of 13 people found this review helpful
Get the extended warranty I’m at 10000 miles now and some small glitches.. windshield wipers wouldn’t turn on had to restart the vehicle . AC wouldn’t turn on had to restart the vehicle . The steering wheel on the driver seat wouldn’t go back to drivers position had to restart the vehicle ... but other than that it is what it is Thirsty fun car to get your groceries in !! 50,000 miles in second radio, brake rotors lost color dodge says they still work won’t warranty faded paint . Sent it for Forza tuned here in Florida
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Love the Hemi!
Angela M Sheldrick, 05/20/2019
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
1 of 1 people found this review helpful
This SUV rocks. Handles great, comfortable, I have had issues with visibility driving other cars and SUV's but in this you have perfect view day or night. I purchased the black metallic R/T and it is worth every penny. I also purchased the lifetime warranty. Go ahead and test drive one.
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Drive time vs. Shop time
mr. & mrs.mtsldr, 01/16/2021
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
1 of 2 people found this review helpful
This is the third Durango we've owned. Our first was an '01 SLT that has 120,000 and even after being rolled, is still a "no problem" daily driver. The second was a '16 R/T that was an extremely impressive grocery getter and tow vehicle. And then we saw a You Tube video with the new '18 SRT and had to have 1. We got ours Oct. 30. '17 and was 1 of the first 5 in the Northwest. Wow, what a Beast!!! Having all the bells and whistles you could want in an SUV, it can't be beat! And the sound of the pipes when you stand on it it sounds like old school headers and straight pipes! But after 2 months it was in the shop because every time we parked it the brakes locked up when they accumulated moisture from snow, slush or rain. Even in our garage, which is about 50 in the winter, it still happens and Dodge doesn't know why. They locked so hard one time that it broke the steering gear just trying to move it and had to have the steering box replaced. Since we've owned it has been in the shop every other month with front-end issues, like clunking noises putting in drive or turning left and vibrations around 55 to 60 mph It has 21,000 miles and it ALREADY needs 4 new tires, front brakes and rotors!!! That's gonna run me over $2,000 that's not covered with warranty. If we were hot-rodding it or towing trailers DAILY I'd accept that but we don't! We bought this so we had a ride that has plenty of power to run down the highway pulling our 4-place sled trailer or our 4-wheelers and be comfortable doing it! The cool factor of the 392 SRT was just a bonus over our R/T, but with all the front end and brake issues we've had I'm kinda paranoid to drive it at highway speeds, pulling anything or not. I can't speak for all the '18 392 SRT owners, but I'm starting to get little embarrassed about all the shop time it's seen. I will say this, it's a real head turner and 1 helluva beast, with towing and power comparable my Ford 7.3 Powerstroke, but a lot more comfortable with better acceleration! Other than that, I think we should have kept our R/T which was, all around, just as good.
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Great In Almost Every Catagory
Durango SRT Towing, 08/01/2020
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
1 of 2 people found this review helpful
The Durango SRT performed great in every category in its class with the exception of towing. To maintain 65 MPH while towing a 3500 lb trailer (half of its 7000 lb tow capacity rating) required the engine to spin at 3,900 RPM causing a "engine oil change required" warning message on its dashboard display, even though the engine oil and oil filter had just been changed. I'm guessing this was due to dangerously high oil temperature. BTW, the "SRT MODE" was set to "Tow", the road was level, the trailer (20 ft travel trailer) was not overloaded, and the outside temperature was about 75 degrees.
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Best suv
Dodge for life, 05/20/2018
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
2 of 8 people found this review helpful
Don’t really like the price,but it’s worth it.
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Beats? Upgrade?
Butch, 12/14/2017
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
4 of 36 people found this review helpful
Beats being the upgrade in THIS vehicle? Disgusting ! $76000 ? Would have probably have bought it if it had the Harmon Kardon. Bought a Hellcat with Harmon Kardon at another Dealer, sight unseen ! Very Happy !
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Durango with Hellcat engine!
Lynne, 08/09/2018
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
0 of 4 people found this review helpful
We own a 2011 Durange Crew 4WD 8cyl. We love it and were looking for a replacement for a 10 year old VW CC, but needed space for dogs. The SRT of course performs far better than the CC, has updated technology, but more impressive - handles better than the CC, and I loved that car. The only things you won’t like are the price and gas mileage!
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