Used 2016 Dodge Durango Consumer Reviews
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Surprisingly Pleased!
Michael Kuppe, 07/29/2016
2016 Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
12 of 12 people found this review helpful
The 2016 Durango Citadel is a well-made, well designed full size SUV. The interior and exterior are well appointed and well designed, with great comfort and convenience items that are pleasing (vented driver and passenger seats) and start-stop technology. Two issue I've had so far: 1) is the fact that the 8 speed VVT transmission shifts roughly and even over revs when fast accelerating; 2) The cooling aspect in the HVAC seems to be having problems cooling effectively during some very hot days here in the Midwest. Hopefully a quick trip to the dealer can fix this. Other than these issues, the vehicle is great, so far.
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Bought A Used 2016 AWD Limited
K.C., 05/18/2017
2016 Dodge Durango Limited 4dr SUV AWD (3.6L 6cyl 8A)
10 of 10 people found this review helpful
Ive been driving the 2016 AWD Limited for about 2 months now. This is a very nice vehicle and great value. I drove them all prior to trading for this one. Explorer, Grand Cherokee, Highlander, Sorento, ect. ect..The Durango beat them all out in my opinion. My biggest complaint on the previous models listed was the seats. The Durango is the most comfortable of them all in my opinion. The ride is smooth, quiet and enjoyable to drive especially with the electric adjustable steering with is a really cool feature. The sound system is great as is the navigation..The bluetooth is the best Ive seen yet. Plenty of 12v poser and USB. Very Pleased! Cargo area is very nice and access to the back (third row) is not bad at all even for an adult. I have been averaging 21-23 mpg city/hyw. This SUV looks great too unlike the others which remind me of an egg with all the round edges. Im really happy with mine so far..I would recommend this SUV to anyone.
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Love, love, love!!!
MsChris228, 10/16/2017
2016 Dodge Durango Limited 4dr SUV AWD (3.6L 6cyl 8A)
8 of 8 people found this review helpful
After a lot of research, I had narrowed my search for an SUV to the Durango and the Ford Explorer. I wanted a third row, but I needed to have power leather seats, push button start, and keyless entry. After test driving only the Durango Limited AWD, I was sold. The price was better than the Explorer Limited and customer satisfaction was similar for both models. I have driven this for 6 months now, including a 10 day 2500 mile road trip with 4 adults and a 6 year old child, and I am still in love with this truck. I opted for the 2016 because it had chrome trim that the 2017 did not, making it look a little less manly but I’m a girl so that’s a good thing. The only drawbacks to note are as follows: 1) The auto start/stop is supposed to be a fuel saving feature, but it is annoying. It can be turned it off by pushing a button, but the car defaults back to the auto start/stop feature whenever you turn the car off. Given the awesomeness of the touchscreen, it would have been great if Chrysler would have made that programmable. 2) A few times there has been a bit of a delay in shifting when gunning the engine and mine has even revved up more than I expected in that situation. It’s short-lived and not problematic, just not necessarily what I expect or hope for if I’m trying to pass or beat somebody at a traffic light. 3) There is a problem with the lifespan of the front turn signal lightbulbs. They burn out prematurely and due to the layout under the hood, they’re not too easy to get to. I did find a how-to video on YouTube, so this is apparently a frequent issue with the 2016 and earlier model years. I was successful in changing out my bulb on my own though. 4) The headrests of the back seats on the passenger side, do add to the small blind spot created by the shape of the side window. This isn’t too much of an issue as long as they are flipped down when everyone is out of the back seat. That all said, the pros well offset the only cons I have found after 6 months of ownership. The car is quiet, comfortable, handles well in dry and wet conditions, and is loaded with features.
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Happy Durango Owners
Ricardo Escobedo, 07/24/2016
updated 08/03/2018
2016 Dodge Durango Limited 4dr SUV (3.6L 6cyl 8A)
18 of 20 people found this review helpful
Ours is the 3.6l engine version, and it runs just beautifully. I guess I'm old school, and all the interior gadgets were almost overwhelming, from the back up camera to the rear proximity sensors, no more backing into hidden signposts or other cars parked behind. Too much to mention, overall, a very happy camper. It also works very well in our 110 plus degree Arizona desert heat.
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Best Overall Vehicle Ever Owned
Neil Reid, 07/13/2016
2016 Dodge Durango R/T 4dr SUV (5.7L 8cyl 8A)
12 of 13 people found this review helpful
This is a terrific machine. Looks great, has all the gadgets you want and enjoy, the 5.7 hemi with the 8 speed gearbox is a rocket. Super comfortable, excellent interior, super build quality, feels like a more expensive machine. This is my second Durango and I'm very pleased with it. Not the cheapest sticker, but you get what you pay for. Strong recommend for this machine; I have the R/T.
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2016 Citadel for a family of 5, ten months down
Mike T, 09/18/2017
2016 Dodge Durango Citadel 4dr SUV (3.6L 6cyl 8A)
7 of 7 people found this review helpful
The Good: This car is built on the same plat form as the Jeep Grand Cherokee and the Mercedes-Benz SUVs. It is a solid ride, very good road feel, quiet, smooth, good visibility, and MPG is probably around 25 hwy and 20 around town. To say others get better MPG not accurate. The back seat is decent for an adult so don't compare it to a Highlander, Pathfinder, Pilot, Explorer, 2017 Acadia, or a CX-9. Those SUVs don't allow for an adult in the back and also don't have enough in the very back to place a stroller with the 3rd seat up, you do in the Durango (tight but you can do it). The Citadel is not a luxury SUV but it is extremely close. Ventilated seats are a very nice touch and all the material is soft touch and feels really nice. Never thought the heated steering wheel would be so nice. The infotainment system is easy to use and offers you everything I can think of. One touch entry is awesome. Blind spot monitoring in side mirrors as well as when backing up is very nice. Love the captain chairs in the 2nd row, it is one of the best features for a family. The Stereo is great, our boy in the back made us turn the bass all the way down. the 20' rims and great grill set the car apart from the other boring cookie cutter suvs out there. The back race track lights are cool but a little extreme. The Bad: We traded in our 2014 GMC Acadia and for the Durango and the Acadia turned out to be the perfect size and it had a little better acceleration. The Durango can only fit two in the 3rd row, it is more narrow then we were use to so it is just a little tighter all around. The Durango is really a great car and considering that is bigger then most other 3 row SUVs out there so it is a good price. Just look at a Yukon or a Tahoe and then tell me if you think it is over priced.
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Chrysler Hit It Out Of The Park
patrick, 09/15/2016
2016 Dodge Durango R/T 4dr SUV AWD (5.7L 8cyl 8A)
19 of 22 people found this review helpful
I previously owned a 2003 Tahoe Z71 totally loaded and I loved it. I just retired the vehicle with 245 thousand miles on it and it was still a mule. For six years my middle son used this as his primary vehicle for high school and college. Oh what stories I would hear if the vehicle could talk. Of course, I wanted another Tahoe until I went to the dealer and went into shock at the price. A friend told me to look at the Durango. I had owned Jeeps before and liked them a lot but needed the third row. Upon further investigation I found out this is a Jeep with the third row as its made on the same platform since the last four years. I needed the Hemi to tow boats and snowmobiles and wow, how cool a vehicle. And it has far superior gas mileage for the big powerful V-8 paired with the new Fiat 8 speed transmission. I wound up with the Citadel trim level and its plenty posh yet durable enough to last. I can't see having any regrets as I scoot around in this very peppy SUV. Brand loyalty can be a good thing but sometimes it pays to switch and big time in this case!
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Love my choice to switch from a Ford
First Durango and won't be my last!!, 03/10/2017
updated 09/14/2020
2016 Dodge Durango Limited 4dr SUV AWD (3.6L 6cyl 8A)
9 of 10 people found this review helpful
So I've made the switch from a Ford Escape (and still own a Taurus X, plus have had numerous other Fords) to my Dodge Durango. We needed a bigger more reliable vehicle to fit our expanded family (now 3 children!) so we began researching online the options. We checked safety, size, price, reliability, ratings before even test driving. We had it narrowed down to 4 options before test driving. Then after driving a Ford Explorer and then the Durango, I was in love with the Durango. So much more room! It could fit our sons gigantic car seat rear facing no problem! I thought the Durango seemed to actually handle better. We were able to get a better price on it with more options than the Explorer. We purchased one with heated seats front and back, heated steering wheel, push button and remote start, back up camera and one-touch unlock/lock from outside (which is one of my favorite features!). Now after almost 9 months, still love it! We've used it on some trips already and the gas mileage was 26 mpg. I was impressed! Haven't regretted buying this SUV once. I call it my baby and still try to wash it regularly! ;) *Update-owned for over a year and still love this vehicle! Still love driving it and it does great in winter weather, which we had plenty during this winter.Still recommend my Durango! *3.5 year update. Still living my Durango. Still baby it. It has a little over 100,000 miles and we have used it on plenty of long distance trips. It is definitely my favorite vehicle I have ever owned!
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I'm not really sold, though this was a big truck
stevefromtheburbs, 05/14/2016
2016 Dodge Durango Limited 4dr SUV AWD (3.6L 6cyl 8A)
18 of 24 people found this review helpful
I had this for a week, while my car was in the shop. I liked many aspects of this, and many I did not. I'll try to be fair about both sides. The goods are: The look is awesome, Dodge has it going on. From the retro squared boxy design, to the LED running lights, to the rear lights on the tailgate, to the height, it is all super good. The car is heavy, and feels like it is a tank, so you feel confident about driving and not feeling like you will get blown around in the wind. The leather seats are super sweet, but getting in and out of them requires patience, and some pain. The equipment level is good for the price. The price is $42K, but for what you get, in today's market, is about average, or slightly above average. The headlights and driving lights on together give you a great view. The bads are: This thing does not want to stop....it is a beast and will require some pedal effort to get it to stop. The getting in and out will hurt you as the large plastic pieces on the sides of the seat snag you and it hurts....it is too big to sit over or down into...so you have to climb in and as you do, you will get hurt. Gas mileage was in the 14-15 range. The 3rd row seats are for kids...but nice to have. The shifting at times is horrendous, banging around like it is hunting for a good gear.....and the auto start/stop thing is nothing but annoying for the little bit of gas you might have saved. The interior lights are not LED - which is crazy because on our Dodge Journey SXT plus, they were all LED's inside. For $42K, you have to have at least what the Journey is offering, right? Not in this case. The front bumper rides very low to the ground and wants to scrape all the curbs as you pull into a parking spot. It was a great ride, but I was happy to turn it back in at the end of a week. I had put about 500 miles on it and I was not feeling like I wanted to go buy one. You should rent for a week before buying to see that it is worth the steep price for what you get. I loved the storage on this thing, but you might realize you don't need anything this big and expensive.
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Great car if you don’t like power steering
JT, 05/31/2020
2016 Dodge Durango Limited 4dr SUV (3.6L 6cyl 8A)
7 of 9 people found this review helpful
We purchased our 2016 Durango in 2017 with 18k miles on it because we loved our 2004 Durango. It drove well and handled well, it had power and was quite comfortable. Our issues began at 68k miles when my wife got a dash board message “power steering unavailable service required” and lost the power steering. We turned off the engine and restarted, and the problem went away. Fast forward a month later and it happened again. Concerned, we took it to the Dodge dealer and they diagnosed it with a burned up power steering module. True to FCA form, the module is integrated into the rack and pinion and one must replace the entire assembly to replace the module. Our cost to repair? $4,002 to fix the steering. I inquired about just buying the part and avoiding dealership labor rates and found the part alone is over $3,100. I contacted FCA about the astronomical cost of replacing the rack and pinion, and shouldn’t it last more than 68k miles and they told me the price was fair and I was on my own. No offer to reduce the parts cost. After a week the steering went out completely so I got on the internet to try to find some aftermarket options. The only resource I found that sold refurbished racks for the Durango told me he was completely sold out. He stated the Dodge racks were epic garbage and he sold them as fast as he rebuilt them and even offered to rebuild mine if I’d send it in. I also found an electric rack and pinion recall on the 2016 Ram trucks while I was looking around. I emailed FCA again and told them of my finding that the internet is rife with Durango trucks experiencing this issue and other vehicles of the same year were same brand had recalls on the same part. I asked them to step up and do the right thing and reduce the cost of the part. They doubled down on they’re decision to leave me hanging with a ridiculously high repair bill on a vehicle that has very little miles on it. We just traded the Durango on a different brand because there is no confidence in Dodge for me. Never again FCA will I buy another of your vehicles.
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