Used 2015 Dodge Durango Consumer Reviews
Great Looks, Great Mileage For Large SUV
Although I love the looks, gas mileage (just over 27 hwy on long trips) and overall performance, there are a few issues. First, the fuel door can only be opened electronically and we have had multiple instances of not being able to get it to open. There is an emergency pull located in the cargo area that is hidden under a removable well. It was very difficult to get this to even work but after 5-6 hard tugs by my husband, it did open. I took it to the dealership and was told that since it was working properly at the time for them, that there was nothing they could do about it. One of the salesmen told my husband that he'd had the same thing happen to another Durango just that morning when he tried to gas up. After a bad customer survey several days later, we were contacted and given the offer to bring it back in for further evaluation (it's there now). Time will tell if they were able to detect and resolve the issue (I am not holding out much hope...). The other big complaint is that, for some illogical reason, attached to the right side of the steering wheel are wing-like protrusions that shift the transmission gears up or down. It is easy to accidentally push one of them depending on where your hands/thumbs are placed on the steering wheel. To get the transmission to return to normal operating function, you have to completely stop, shift into park and then back into drive. Why anyone would design a vehicle with an automatic transmission with gear shifting tabs on the steering wheel, is a mystery to me. I asked the service department if they could be disabled and was told that if there was a way to disable them, they were not aware of it. There is a strong lurch when it shifts from first gear into second, but otherwise shifting is smooth. As noted with quite a few newer vehicles nowadays, it does not come equipped with a CD player. I wish auto manufacturers would appreciate that there are still some consumers that would like to listen to their CD collections. It would also be nice if standard equipment included running boards as the ground clearance is high enough to need them and I am not a short person. It would be quite a drop down for someone who is short. The cargo area is quite spacious, especially when the third row seating is laid flat. Overall. It is a comfortable, good-looking ride and very roomy and well-appointed. A much more affordable option to a Chevy Tahoe, etc.
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Better than the competition
Dodge has come a long way during the last 15 years. A quality product with technological advances putting them on a par and in allot of cases ahead of the competition. They are listening to the consumers in what they want in a SUV. We get numerous comments on how nice the Durango looks and when people ride with us they can't believe it's a Dodge. Kudos to Dodge and their improvements over the years.
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Durango is all that and a bag of chips
Great overall build quality and performance. Very happy with the vehicle as a whole but would have been happier if it were about 10% less cost to purchase. Don't feel like the price was over what it should have been though. Very safe and great performance for a vehicle of this size with a V6 engine.
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Works for me!
When I went to buy this car in 2015, the thought was what was the most economical (purchase and operation) SUV that I could get and hold for 10 years that would give me a towing option? The Durango had more capacity in this area than other SUVs short of the likes of Expedition, Tahoe, and Suburban (which were more expensive and more gas thirsty). After a couple of years of heavy use, this persnickety customer is generally pleased. We have not yet hitched a trailer to this vehicle (for various family reasons), but we have used the hitch receiver for a cargo basket, put an additional cargo rack on the manufacturer-provided roof cross bars (can be placed or stowed for a cleaner roof line), and with this taken up to 6 adults and their luggage on extended road trips. Fuel efficiency has been good (over 20 mpg on the highway, fully loaded). Generally the vehicle is comfortable, a pleasure to drive, can get as far in the sticks as you want to go with a 4x2, and cleans up well. The biggest annoyance has been temperature control. The Chrysler engineers took the attitude that you tell the car the temperature you want, rather than just "hotter" or "more cool". I end up trying to out-think the controls to get what I really want, and become nostalgic for old-school slider bars that give "hotter" or "cooler". I haven't driven enough other vehicle built in the last 2 years to know if this is a Durango idiosyncrasy, a Chrysler idiosyncrasy, or a wider conspiracy by auto engineers at the expense of the car-buying public.
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42000 mile update
We lost Kuhmo tires at 20k. Had a few dash flickers and no starts through the 30s and 2 recalls. Now at 42k its had 3 visits to the dealer for the emissions in 3 weeks. Chk engine light keeps coming on. This doesnt look good....
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