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Used 2014 Dodge Durango Consumer Reviews

4.5 out of 5 stars
51 reviews

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3.25 out of 5 stars

Steering column is broke and is on national back order

mileymoo, 07/11/2014
2014 Dodge Durango Citadel 4dr SUV (3.6L 6cyl 8A)
19 of 20 people found this review helpful

I bought my Durango in February of 2014. Like the previous reviewer mentioned, it was my dream machine too. I really enjoyed driving it. My only criticism was that the inside storage capacity is compromised by having a DVD player in the compartment between the two front seats. However, soon after, I noticed that during hard acceleration, my RPMs were going up without the car actually accelerating. Took it to the dealer, and was told that the steering column is defected, and that can affect the transmission, as well as abs breaks, which could make the car dangerous to drive. It has been 5 business days since they ordered a part, and the part is still on backorder

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5 out of 5 stars

Best vehicle I ever had. Had leased or purchased

George Marik, 07/31/2016
updated 08/03/2017
2014 Dodge Durango Citadel 4dr SUV (3.6L 6cyl 8A)
10 of 10 people found this review helpful

1st new car 1961 ply. Fury. 26 new leased or purchased vehicles in last 55 years, all types and brands. I HAD MUSCLE CARS REGULAR CARS, VANS, COMPACTS, CORVETTES, LUXURY, Ranger truck, ALL BRANDS . The Dodge Durango Citidal with 40,000 miles was 100% trouble free with only oil changes for service (4). You can't fine a better SUV OR VEHICLE. 2/1/2017 Still perfect. original tires look great. If you gave me $4000.00 to find something wrong with this Durango I could not take it. Everything works like new!!! 8/2/2017 ditto, one of the Best I ever had. not one problem ,,,going on 4 years in October This Durango is actually a 2014 model year bought in Oct 2013.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Nightmare to own, great to look at

Richard Watson, 06/16/2016
2014 Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
15 of 16 people found this review helpful

If you buy one of these cars, DO NOT get the high-end version. The citadel trim level is plagued with problems and they just never quit. The dealerships are poorly prepared to repair the car. You will frequently leave your car with them for days only to hear that they can't find or recreate the problem - FYI, make videos with your cell phone - it helps your sanity. It won't make them recreate anything, but at least when they are telling you it doesn't do that, you can say "oh, but what would this be then..." In the first year of ownership, we wasted months between the dealership and Chrysler's Complaint line. Note that if you don't get the Chrysler complaint line involved early on, everything from the time you call them forward is a separate issue in their minds. At least 3 times in the first year, they rented us a car keeping our nice Durango for a middle of the line rental car, told us someone was flying out to look at it, waited for some part, returned the car to us, only to have it fail again! When it is working, it's a wonderful car. The rest of the time, it'll make you insane.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

My Favorite Car!

mike7894, 12/14/2014
updated 06/14/2016
2014 Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
9 of 9 people found this review helpful

June 2015 Update: 23,000 miles, no issues at all. I'm still really happy with the car! Previous review: My first car was a '65 Mustang which I bought in 1969. Since then, I have owned a lot of automobiles including Lincoln MKX, Lexus RX 350, Ford Explorer and Nissan Murano SUVs. I've owned my 2014 Durango Citadel (with 5.7L Hemi) for 14 months now and it is hands down my favorite. It gives a solid yet comfortable ride both highway and city. The seating is comfortable and spacious...even the third row handles 6 footers no problems. Vehicle utility is outstanding. It is very stylish - in and out - without being gaudy and is and well apportioned. All the small appurtenances and design features really add value to the overall experience. It is very simply a pleasure to drive.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

Should have been a great car

david francis, 10/09/2015
updated 04/09/2016
2014 Dodge Durango R/T 4dr SUV AWD (5.7L 8cyl 8A)
14 of 15 people found this review helpful

Great engine( when it does not smoke at start up) great everything, except for the stuff that's not great! Engine smokes at start up sometimes, dealer told me it's break in, well I'm at 5000 miles now and it still does it sometimes! Dip stick is useless, if you see oil on it, you've got too much oil in there, how dumb is that? You add 7 quarts only and ignore the dipstick. Oil usage, wow! the PCV system on the engine blows, I mean blows oil into the intake(see the blue smoke comments all over the web!) Rear suspension noise, traded a 12 year old explorer that rode quieter than this thing, harsh and loud. Stereo, has a serious bug that means the bass settings are just random numbers depending on where you have the volume set, dodge can't or won't fix it. It's a super car, that's been built so cheaply it's awful, $46k is a lot of money, only 5000 miles in I should be really happy, instead I can't wait to get rid of it, and that's a real shame.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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