Used 2022 Chrysler Pacifica Plug-in Hybrid Consumer Reviews
Used Pacifica for sale
1
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Horrible product and engineering
Unhappy in Texas, 08/28/2022
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
37 of 40 people found this review helpful
Pros Good electronics , spacious interior - drives well Cons Service charging error Internal transmission failure Vehicle stalls in middle of the road and Chrysler Engineers cannot find cause - 24K miles under warranty
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Fire Risk
SCT, 04/18/2022
2022 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
41 of 48 people found this review helpful
We have had so many issues with this minivan. Since purchasing we have needed to be towed twice because the computer detected an issue with the hybrid battery. After having the hybrid battery replaced (which required us to go 2 weeks without the vehicle), now we have had 2 separate recalls due to a fire risk. The latest still has no fix, so we are unable to plug in the vehicle or park it near buildings or other cars. This recall has been open for more than two months now with no update from Chrysler. Stay away from this vehicle!
Unfortunately, I bought two of these brand new
Culver Van Der Jagt, JD, 09/01/2023
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
7 of 7 people found this review helpful
I bought my wife the highest-end 2020 Chrysler Pacifica Hybrid. It has been in the shop nearly seven weeks out of about 130 weeks of ownership. Its transmission failed at 42,000 miles and the warranty is positively worthless. It has been in the shop where they have been trying to replace the transmission for the last 51 days, while we walk to school and the grocery store. We bought a new van to avoid this. Now I wish I had my wife’s 16 year old highlander back instead. In fairness, Chrysler did offer us $50 per day for ten days of car rental, but required us to rent from a place that charges $70 for the lowest value car per day… and 10 days of coverage is not covering 51 days without a car, much less the fact that it appears we will be without the car for another 51 days since the new transmission they replaced the other new one isn’t working either. If anyone at Chrysler cares about the reputation of this car, they should call me at 303-345-3508 and make this right. I’ve had enough and will be escalating significantly including volunteering as a lead plaintiff against Chrysler if I have to.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Batter AND gas tank issues
Maggie H. , 10/13/2022
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
13 of 15 people found this review helpful
I will begin by saying that I really want to love my minivan. I love the look of it and I love the features. But I cannot stand Chrysler and we have had one issue after another. For the last eight months the battery has been under recall. We were never informed by Chrysler that our battery was a fire hazard. I learned myself by seeing an article online. At the time I had spoken with the dealership and had the car in several times, as we were currently experiencing major gas tank issues. No one ever mentioned the recall. With gas prices what they were this summer, having a “hybrid vehicle” where the company was asking you not to use the hybrid feature was infuriating. For the last ten months our car has been having issues with the gas tank sensor. We can add about 50 cents of gas at a time, with the tank constantly sending the signal the tank is full, no matter how empty. Sometimes the pressure builds up to where the gas just shoots back out at you. We have had it in the dealership at least eight times with three attempts at fixing it. It’s still broken. The gas tank button doesn’t work either. So this summer we were left with a hybrid car that would barely take on gas, but also might start on fire if you plug it in. Great! After eight months of this, last month Chrysler finally called and offered me a $250 gift card. It would be available in a few days. I thought to myself “that’s the least they could do!” Shocker. The gift card never arrived. After calling every day for weeks, I finally received a call back telling me there is “a glitch in the system“ and the card will eventually come, though they couldn’t/wouldn’t give me any timeline. After everything we have been through with this vehicle, it was the icing on the cake and beyond insulting to be offered such a measly amount of money and then have the money never arrive. Stay away from this company. Their customer service is horrible. They are doing absolutely nothing to solve these issues. I finally received a letter in the mail sharing the February recall and informing me that there was a fix available. If I had not found the article myself, I would have been driving around this entire time never knowing that my battery was at risk of fire. I love the look of this car and I wanted this to be a vehicle that lasted us through the years. Unfortunately it has been nothing but trouble.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Best vehicle ever
RogerW, 12/09/2021
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
39 of 49 people found this review helpful
What an incredible van. Chrysler did everything right. Hybrid technology is super slick. No passenger has been able to feel the transmission shift! No one believes it’s a Chrysler! Love the ride. Not one single problem. Grandkids love the DVD player. Mileage is incredible. Interior is huge. I drop the third seats and put a huge crate in for my German Shepard. I love my van!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
1