Used 2018 Chrysler Pacifica Hybrid Minivan Consumer Reviews

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$29,995 - $39,995

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EVERY DAY IS A THRILL

Tony Bifulco, 02/25/2018
Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
33 of 33 people found this review helpful

I can almost get by every day with a charge from the level one charger and not use gasoline. I go weeks at a time without stopping for gas and average 75-80 mpg local driving. Using a/c and heat cuts down on the mileage. The electronics makes you aware of maintenance needs and cars performance. The second row of seats pop out and with the third row down i fit 2 twin mattresses and box springs and frames with room to spare. My only glitch seems to be the control panel screen goes out occasionally and I have not had it back for service yet to get it checked out . Would liked to have had the memory on front seat position. The driver assist features are great. I don't see any significant change in my electric bill.

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I Love this Vehicle!

hamptona, 03/05/2018
Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
29 of 29 people found this review helpful

This car is a parent's dream. It is stylish, comfortable, easy to fit 4 kids, has an amazing sunroof, handsfree sliding doors, great cargo space, beautiful seats, fuel efficient, and easy and pleasant to drive. The electronic Uconnect system is awesome... when it is working. My car is just a few months old and the Electronic screen is "glitchy". It freezes, leaving me with a crying toddler, that his "show is not working." Chrysler put out a system update, but no change for us. The dealer is stumped. I love this car, but am beginning to regret the purchase. Don't you buy a new car so that you can avoid the service department? Sooo inconvenient. Update 3/2020 We have had the Chrysler Pacifica Hybrid for about 2.5 yrs now. I L.O.V.E this vehicle. The UConnect issue is now fixed, no thanks to the dealer. Chrysler automatically updates the software somehow and it is now working correctly. Occasionally it will glitch, but then I just turn it off and turn it back on and it is resolved. We have 3 kids and the automatic doors are fantastic. No pulling on a heavy trunk door, just push a button. Just love all the hands free options. The seats are great and the flexibility of the third row is ideal. I can't remember what interior colors were offered when we built the car, but I would not choose black again for the carpet. It shows too much. I would rather tan or brown. Our seats are a light grey and they don't really show dirt and look great. The navigation system is good, but I usually plug in my phone and use Android auto. etc. I love not having to go to the gas station but once every couple months. We also have a Tesla, which is the bomb... as a mom who occasionally forgets to plug in the car, having the gas tank in the Pacifica as a back up is nice. Once you get the habit down of plugging in, I rarely forget, unless I park in a different spot at the house. I really really like our Pacifica and think it is the best family car.

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Better than expected but not perfect

Bob, 04/08/2018
Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
23 of 23 people found this review helpful

I replaced my 2005 Chrysler T&C Limited with a Pacifica Hybrid Limited. With the federal and Colorado tax credits and the mfg. and dealer discounts the car only costs me a total of $310 per month on a 36 month lease. With gas savings its even better. So to be honest the purchase was mostly financial. However the vehicle is much better than I anticipated. The electric only performance is excellent. The car weighs 600 lbs more than my old T&C but actually feels lighter, more responsive, and quicker. A delight to drive. The car is very quiet but road/tire noise and ride quality are similar to my old T&C (which is good). Wind and engine/transmission noise are non existent. Handling and acceleration are much better. Its impressive that they were able to improve the handling while not degrading the ride quality. A Level 2 charger is a must though (15+ hours vs. 2.5 hours to charge). So you need to install 240 volt service in your garage (added cost). The seats are a little to firm (my 2005 T&C front seats are more comfortable). The lack of Stow-N-Go 2nd row seats is a noticeable loss but an acceptable trade off. The dial shifter is awkward as is the Homelink in the visor (minor issues). The interior is quite luxurious (not a good as a German car but good) The touch screen is very good and the various entertainment and driving aids are excellent. The 33 mile electric range (I've actually gotten better) with a Level 2 charger covers 90% of my driving so its almost as good as a pure electric with the benefit of being able to drive long distances. And it can carry a 4x8 sheet of plywood! The combination of luxury, utility and efficiency(and eco-friendly) can't be matched by any other vehicle. If they fixed the few issues mentioned above and increased the electric range to 50+ miles this vehicle would be perfect.

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Best minivan out there

YY, 09/18/2018
Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
14 of 14 people found this review helpful

OK, we are a minivan family. We just don't see why a family of 5 should get anything other than minivans. Previously we leased a 2012 Honda Odyssey touring. That worked well but near end of lease we had transmission problem. So we did not keep it beyond our lease. Then we leased a 2016 Kia Sedona SX. At the time, we felt that was only available minivan with all the tech (adaptive cruise, blind spot, auto high beam) and yet a 8 seater. Was super-reliable. Would have kept it but it had poor resale value - in fact the buy out was more than the actual value of the car so we passed. We just started leasing a 2018 Pacifica Hybrid Limited. A $50K car - fully loaded, but with all the rebates and dealer discounts it was substantially cheaper (~$35K). This is the most awesome car not only in terms of value, but also of its quality interior, ride and overall refinement. Drives the first 30 miles in super quiet electric mode. We only need to get gas when we go out of town. The only complaint is 1) no driver seat memory (a pain - as we are used to his/hers seat settings; 2) no auto foldable mirror - for parking in tight garages; 3) lift gate not adjustable - I had to place foam on the back of the garage door to prevent the gate from smashing into the open garage door; 4) uncertain reliability (I see all the complaint about their Uconnect theater system - but ours has performed flawlessly); 5) uncertain resale value (but it is much more discounted to begin with - significantly cheaper than a comparably equiped Honda Odyssey Elite). Update: March 2020 - only issue so far driver side automatic sliding door seem to not want to close completely - acting as if there is an obstacle and would then reopens - need to push button again to get it closed; gas tank would stop the pump way before tank was full and i had to repeatedly get it to go to fill the tank up completely (now I just leave the car "on" and observe the tank indicator) - fortunately not need to fill tank frequently due to mostly using electric. Otherwise the car is still great - very happy about the purchase.

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Awesome so far, time will tell

Peter, 01/17/2018
Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
12 of 12 people found this review helpful

Uconnect system did freeze, reboot on us 4x so far. Everything else has been perfect. For the weight and class of this vehicle, acceleration from stop and handling is superb! Rear seats are more cramped than the town and country I'd been in before, but that's understandable given the stow and go feature with batteries around and below. update: 7/18/2018 Uconnect stability improved greatly after OTA firmware updates, although it'll still reboot occasionally. I look forward to road trips in this vehicle...

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