Used 2019 Chevrolet Trax Consumer Reviews
The worst
I had to rent this car for two weeks while mine was getting fixed this is maybe the worst car I've ever step foot in. Acceleration is extremely slow the ride is extremely rough and it's tight for being a small SUV. Only thing that's good about it is Android auto on the entertainment system. I would not give my worst enemy this car.
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worked with Matt Artus at Handy Chevrolet
Matt Artus was outstanding and helped me above and beyond finding the perfect car!
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- Premier 4dr SUVMSRP: $18,998In-stock online
- LT 4dr SUVMSRP: $18,998In-stock online
- LT 4dr SUVMSRP: $19,998In-stock online
I love mine
It’s runs and drive like a car with a little engine but I gets up to highway speed easy I’ve had mine three month had a coil pack go bad but it was cover under warranty I don’t like the tiny arm rest in getting 29-31 mile to the gallon
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Lousy Brakes
I would not recommend this car to anyone, not even a teen. The brakes are horrible. I have had (3) very terrifying incidents in my 2019 Chevy Trax and it only has 720 miles on it. I had the first incident at approx. 200 miles - the second at approx. 380 miles and the third at 718 miles. As I drove along, when it was time for me to apply the brakes, I got nothing, which terrified me. The car just went crazy, it revved, grinded and then came to a sudden halt, once the car had been knocked out of drive. I convinced myself that the incident had not happened, because I had just purchased this car. I did not want to go back in time. I purchased a 2016 Hyundai Tucson (brand new) that ended up having a faulty transmission. I had to file bankruptcy because Hyundai would not take the car back and the warranty, lemon laws were all just pieces of paper with no real meaning. I had to eat the cost. So, no I did not want to find myself going down the same road after not having a car for two long, long years. However, by the time the second incident happened, I could no longer convince myself that the first occurrence did not happen. I was attempting to find a parking spot around my job. I work on a very buy college campus. As I approached a busy intersection, the car suddenly went haywire. I noticed that although I had my foot on the brake, again it was not going to stop. I threw the car out of drive and it came to a very loud, grinding, smoky stop. I attempted to put it in drive again (I was in the middle of the street), it went haywire again. The last time that I put it in drive, it finally allowed me to move again. I parked the car and Chevy had it towed to the dealer that I purchased the car from (Phillips Chevrolet of Lansing, IL). They kept the car for approximately 1 week. They could not find anything "wrong" with the car. The diagnostic testing "showed" nothing wrong, and nor could they get the car to "replicate" the problems that "I" said that "I" had. So once again I found myself going through the same problems with a dealer giving me the run around. The biggest thing that bothered me is that they said there was nothing wrong. I knew that it was going to happen again, and it has happened again. It is only by the grace of God that nothing disastrous has happened. I was driving down a busy street during rush hour, when the third incident happened. Luckily, I had a witness because my sister was a passenger. The car went haywire again. It grinded, revved, and did everything it had done previously until it was knocked out of drive. The dealership's response is the same, let us take another look and see if "we" can get it to replicate. The only thing is that this all happened on the 17th of December, and they do not have any service dates open until 12-27-18. So no I do not recommend for anyone to buy this vehicle. It is just not a very safe vehicle.
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Good car
I bought 2019 Chevy trax in fall 2019 with 5,000 miles on it. The only problem I had was after I got it, if I drove it very far I would smell gas when I got out. I took it in to the dealership and this sounds crazy but they replaced the cabin filter. I have had no problems since then.
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Reliability is a joke
Our 2019 Trax has been a joke. Thus car hasalways been serviced at a GM dealership. Yes it has 136k miles but 80% of those miles are interstate miles round trip from KY to IL. At 45k miles the AC went out. At 130k miles started using oil. Took to dealership where it was bought and the coolant fan had quit working, engine was overheating, and the idiot light never once came on. This cracked the turbo, cracked the valve cover, plugged the catalytic convertor, and basically blew the engine. Service Manager at dealership said ours was 3rd one he had seen in the last month. $9000 + to repair, and that is with a used motor. BUYER BEWARE!!! PURCHASE EXTENDED WARRANTY IF YOU BUY THIS POS!!!
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O STARS! A real piece!
I got this 2019 Chevy track from the dealer as a loaner. I could not adjust the steering it was too stiff. When I finally got home and was able to adjust it , it shut the entire care off! While it was running! It shut off the motor, the lights including running lights, the A/C, the fans, the entire car shut off completely while driving if that steering wheel lever was moved up or down. I called the dealer. They said the motor shuts off at a stop. I said it should not shut my lights and air conditioning off though. Nor should it shut the entire car at 60mph! This car is a death trap! I'm sure it's a recall issue but Chevy won't even acknowledge there is a problem! I would never by this car in a million years it is so unsafe! The seating reminds one of airplane style seating a small seat with a little arm rest that goes up and down.like on a plane. You'd have to be midget to fit in it. I'm 5'10" and 200lbs! I DONT fit !!! You take your life in your hands if you buy this little piece of junk for 17k$!
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Stalling nightmare.
Bought a 2019 with 30k on it. Fast forward 3 years later, 80k on it. Drove to work no issues. On my way home it lit up like a Christmas Tree. Squealing like no other. Had to keep foot on gas and brake to keep it alive. Every light on the dash on. Got it to a shop, they can't diagnose it. Chevy dealer can't look at it for a month and refuses to give loaner. Unreal.
Good car if you're the one driving.
My husband and his sister both own this particular model and for whatever reason it's "whippy" as we call it. While driving it's not noticeable but while in any of the passenger seats its a nightmare. I've never been car sick before until I sat in the back of one of their cars, and while in the front seat I clench the dashboard, it's not like anything I've experienced in another vehicle before.
Absolute trash
In the 3.5 years I've owned the car it has gone through 7 tires, 3 batteries, and now I'm told the rack and pinion is busted at 50,000 miles. Just assume you will spend two times the purchase price just to keep it on the road even new. The turbo is busted and has been since 2017 so if it gets cold it may not work which will leave you with no acceleration on even highways. They have known about this issue and have refused to fix it or offer warranty/recall repairs on it. GM in general has declined so far that I wouldn't recommend them over nearly any other brand of car.
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