Let me start by saying this is my 2nd 2014 Impala (someone hit & totaled my first one-it had 10k miles). I never had any issues with my first car. My new car has a constant clunking in the front passenger wheel. I took it in 3 separate times and was told it was normal. It was "backlash in the differential." It happens when you slow to about 10 mph or less, and happens every time. It is very annoying. The noise can be heard over the radio and I can feel the clunk in the brakes. I know it isn't normal because my first car didn't make that noise. They are working with GM to find out if anyone else is having the problem.
Engine and Power: The 3.6L V-6. Does the 1/4 mile in times equaling early Muscle Cars. Well worth the price to upgrade here. The car has surprising acceleration. You will have to be careful when pressing too firmly, as the car will go now. Handling: Changing lanes is quick and effortless. Passing is smooth and the car downshifts quickly and results in a pleasant rumble from the V-6. The Firestone Firehawk Wide Oval GT's do not like to hookup in the wet or snow. Had a flat on one front tire and opted to replace the front 2 tires with Firestone Firehawk Wide Oval All Seasons provided much better traction. Appointments LTZ has all the bells and whistles, however the cost for the options, in my opinion make stepping up, extremely expensive. 2LT is very nicely appointed. Peculiar that you can still get the 4 cyl engine if you get the 1LTZ. Front seats are supportive with great adjustability with the electronic controls on the left side of the seat. Exceptional roominess in the back seats. Some cars will seat 4, this cars will seat 4 taller adults without cramping anyone. In fact, this seats 5 in the way that a Ford Fusion seats 4. Instrumentation: Dash pad cover is aesthetically pleasing, very similar to the Buick Lacrosse. Instrumentation is very complete, with the ability to pick and choose what you want displayed. Steering wheel controls allow you to make calls via Bluetooth, change radio stations, adjust the volume of the radio, and use the cruise control. A very firm feeling car that has excellent power, massive amounts of cabin space, good handling, comfortable and quite ride. If you didn't know you were in a Chevy, you would think you were in a luxury import. Mileage is very good. Combined 27.8 MPG during the 38,000 miles that I have had it. Strait highway mileage is around 33.5 for me at 65-70 mpg, speeds over that mileage drops off. Rolls very smoothly when going downhill.
It's rare when you buy something and it's better than you expect....but that's just what my 2014 Chevy Impala 2LTZ delivered....quiet on the road, 29 mpg, great Bose stereo, enough power on the freeway (a little short on acceleration but not much...wish they had a v8 up front)....in short, this car, over 18000 miles, has been a pleasure to drive and service at my dealer has been great....very, very happy with this car...and I used to own the big Mercedes and BMW's...while this car isn't one of those, it is a great value....if you're looking at the German autos, add the Chevy to your shopping list.
I bought the base LS model for styling and price. You get more than expected and I can only nit-pick for anything negative. Mostly I dislike the tiny temperature display on the radio-need glasses to read it. But this car is the best of 32 or 33 I have ever owned. The 4 cylinder engine has fine power and nice MPG both city and hwy. Express feature to lower all windows is a nice touch. Apparently the 2014 Impalas had two styles; the former square look with square taillights and this new style with the sculptured look and rectangular taillights - former may be cheaper in price but you would be buying outdated styling. I'm told this auto is built on a Cadillac platform and it is definitely above average - get consistent compliments about its great looks. Have 19000 miles on car and it has been flawless....three oil changes and one tire rotation. Very quiet with no squeaks, rattles or vibrations. This is my update in Feb 2018-no changes to previous review. I bought the car as a demonstrator and the discount was almost $8000. Sticker was $28,240; paid ....$20,500 (that was in 2015). No wonder this vehicle is recommended by Consumer Reports and TV's Motorweek!