Used 2019 Cadillac XTS Consumer Reviews
Used XTS for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
We have a limited number of reviews for the 2019 XTS, so we've included reviews for other years of the XTS since its last redesign.
Did not think I would like it, Changed my mind.
Howard Clark, 12/11/2017
updated 06/18/2018
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
28 of 31 people found this review helpful
Originally I wanted a CT-6, having a 2011 DTS. I wanted my wife to sit in many sedans to find the one she preferred. We had not considered an XTS, but owning Cadillacs since 1971 we decided to look at all models again. Previous brands tried were BMW 7 Series, Mercedes E and S, and Lexus LS 460. I realize there is no comparison between the imports and the XTS, however, the price point on the XTS, it's finish and hi-tech components made me look closer. Since my wife uttered the fatal words, "I like that one", and Edmonds had already provided me the quote we purchased the XTS. It is a great car, reads almost as smoothly as my previous DTS's and DeVilles. I gave road noise a poor grade on the survey, however the noise and harsh ride was totally the fault of the tires. The original equipment tires provided great stability and drive characteristics, but I care nothing about that. From similar complaints from other Cadillac owners about tires I requested the dealer to replace them with a different brand/non performance tires. This was done at no charge to me, my ride is restored and we truly like the car. The warranty and free service is equal or better than the imports. The engine and drive train is well proven. Nice Cadillac, Nice Pricing. Update June 2018 been on several trips with the XTS, performed wonderfully. Highway mileage at 73 MPH is 29.7-31.2. The car is extremely responsive for a non-turbo V6, never any issue with lack of power for any purpose. Electronics are faultless, handling is great. I had it serviced by a out of state dealership, again very pleasant experience, no cost. Only small con's are the trunk size is smaller than a DTS and we carry a small scooter as well as luggage in the trunk. Perhaps it is my age or just maybe the seats could be a little softer. Beyond that, great car for us, have honestly enjoyed it since purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Excellent Cadi!
ReneinMiami, 04/23/2020
updated 07/13/2020
2018 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
9 of 9 people found this review helpful
My second XTS Cadi! Sad to note it is no longer made. But I like that it rides higher that the CT6 and CT5 and you get good power from its 304 HP V6. Great gas mileage if you manage to keep your led foot off. Otherwise, quite, beautiful elegant machine with excellent interior trim and real wood accents. Better than BMW, Mercedes and Audi, lower price too. Buy American!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2019 Cadillac XTS for sale near you
3 of 9 listings
- Luxury SedanMSRP: $20,991466 mi away
- Luxury SedanMSRP: $17,995171 mi away
- Luxury SedanMSRP: $18,999475 mi away
See all 9 listings
Frustrating Car. Nice ride but crappy electronics
Clay, 11/03/2020
updated 11/03/2022
2018 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
14 of 15 people found this review helpful
Nice smooth ride. I have owned my for 2.5 years and 60,000 miles. The ride is nice and comfortable, but the electronics are horrible. The CUE system is junk, the backup camera works some days and not others, the backup guides keep disappearing or the screen goes blank, the Apple CarPlay works sometimes. It will be working, I'll stop for gas and when I restart the car it will no longer work..This happens frequently. The memory seats only work half of the time, and there's no rhyme or reason on when and why they don't work. at the 2 year mark the CUE screen spider-cracked...This is a known issue that Cadillac refuses to fix. They offer to replace it for $1000-1500. There are several lawsuits for this issue. There is a $120 DIY fix, but Cadillac will not do anything. The CUE system also freezes or goes completely blank on occasion. The service department has had to do two hard resets on the system to get it back to working order. My daughter's $18k Hyundai doesn't have this many issues and the radio system is 10X nicer than this Cadillac. I have never had this many issues with any car brand that I have owned. Update...I finally sold the car after 70k miles. I replaced the battery as I read that may help with some of the electrical issues...Nope. Towards the end, the glove box would constantly pop open every few seconds. It would do this 7-8 times when starting in the morning and then stop. I ended up buying a Hyundai Sonata Hybrid for my commuter car, the ride is no where as smooth as the cadillac, but the lack of other issues has been a dream. I've already put 36k miles on the hyundai with no issues.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Car
Lou, 01/15/2019
2018 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
18 of 20 people found this review helpful
This is the second XTS that I have owned. I would not purchase another car in this price range. It is a great value and a comfortable car to own.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
A geezer's delight!
Chuck W, 01/02/2018
updated 01/11/2021
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 19 people found this review helpful
GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car. One year in to ownership of this car I couldn't stand the road noise any more. I was shopping for replacement tires and was very annoyed that GM would equip a luxury car with tires this obtrusive. I drove a CT6 and decided that was what I should have bought. I am much happier with the CT6 all around. The XTS is an excellent value, but it's not Cadillac's best.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value