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Used 2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A) Consumer Reviews

4.5 out of 5 stars
22 reviews

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5 out of 5 stars

bells & whistles

larry snyderman, South Boston, MA, 07/22/2016
Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
11 of 12 people found this review helpful

takes a little while to get used to the operation of dashboard controls after a month I think I have it down not that happy with the shift lever operation but so far I have to say I love this car the lane keeping is very handy although if you take your hands off the steering wheel it tells you do no do that.also it shows you the distance you are from the car ahead of you in seconds but over all i love it a much better car than my old lincoln MKX

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Interior
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Classic Cadillac Galveston

Kathryn, Galveston, TX, 08/31/2018
Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
9 of 10 people found this review helpful

I lease a 2017 XT5. The dash on the passenger side began to buckle. After taking to dealership, they said they had to order the part. They called 8 days ago and said the part was in. I made an appoint for 9:00 AM Monday morning (5 days ago). Three days later, I called to check on the progress. I was told they had not begun on the car yet. When I asked about my appointment and was told the part was in, why had they not started on the car. I was told the appointment put me in "line" with a technician. I called Thursday and was told they started on the car and it should be ready that day or on Friday. It is now Friday. I just called and was told the "ordered part" was damaged and they would have to reorder one (guess they haven't already don so). It would be Tuesday of next week. REALLY? My loner car had 96 miles worth of gas, and NO ELECTRONICS WORKED. My own car is completely loaded with all the bells and whistles. I told them I was leaving town on Tuesday and I needed my car for the trip. I was put on hold and I finally hung up. DO NOT BUY A CAR FOR CLASSIC CADILLAC, GALVESTON.

Safety
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Quiet and Comfortable

Eric, Merrick, NY, 12/05/2020
Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
4 of 4 people found this review helpful

I purchased a pre-owned 2017 XT5 Luxury with low miles in excellent condition. It's the quietest and most comfortable car I've driven. Outward visibility is great all around. I've read reviews saying the XT5 has poor visibility out the back, but I don't find this to be true at all. I can see out the back, sides and rearview mirror completely fine, so I'm not sure what the problem is that others are experiencing. The seats are extremely comfortable. The driver's seat is the most comfortable I've driven in. One major pro that no one seems to mention is the floor in the back seat is completely flat. I looked at the BMW X1, Volvo XC60, Mercedes GLC and Mazda CX-5, and they all have the big hump on the floor in front of the middle seat. The flat floor was a big deal for me when buying. If you have kids with car seats in the backseat, having a flat floor in the back makes it much easier to slide in/out the car with kids. My XT5 is very quiet inside. Road noise and engine noise are almost non-existent. Not sure why some people say this car is loud. Maybe if you have the Premium Luxury or Platinum model, which have larger wheels, that can contribute to a rougher/louder ride. The start/stop engine doesn't bother me at all. I can hardly hear it or feel it when it engages. My last two cars had the engine start/stop feature so I'm also used to it, so doesn't bother me at all. Another major plus about the XT5, it has a V6 that runs on regular gas. I realized paying more money at the pump for premium gas with a BMW, Mercedes or Volvo would be stupid. As if gas isn't expensive enough. I love the electronic gear shifter, this is my first SUV with one. My last two SUV's had mechanical gear shifter which feel archaic now. Yes, reverse in the XT5 is up and to the left. It's so easy, I don't understand why some people complain about this. It's foolproof and took me two seconds to get used to. The shifter is also perfectly placed where I naturally lay my right arm/hand when driving. If you're looking for a smooth, quiet and comfortale ride I have to recommend the XT5. It also has many other comfort and safety features that all work as advertised. The Cadillac CUE system is pretty intuitive and simple to use. Long term reliability has yet to be seen, but I've never had any major problems with my other cars, so I don't expect any issues with my XT5 as long as I schedule routine maintenance.

Safety
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Value
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5 out of 5 stars

Great gas mileage!

BenW, Coralville, IA, 11/09/2019
updated 05/13/2020
Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

I get 25.4 MPG average over last 10,000 miles. Great mileage vs EPA estimates of 21. Still going strong. Still pleased with this purchase, but my wife doesn’t share it with me any more. So I went out and bought a second Cadillac for myself, a 2016 CTS.

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2 out of 5 stars

Bucky the XT5

Brenda Wyatt, Badger, IA, 07/08/2017
Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
7 of 13 people found this review helpful

i have had this SUV for 1 yr tomorrow. My husband and I did not test drive because we felt it would ride like previous Cadillacs we had had. WRONG! It has to be the worst riding vehicle on the road. That is why I call it Bucky. I compare it to what a buckboard ride back in the old West probably felt like. I would NOT recommend this vehicle to anyone. I hate Bucky but stuck with it another 2 years. I hope my body holds up that long! Lol

Safety
3 out of 5 stars
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Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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