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Used 2013 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A) Consumer Reviews

3.9 out of 5 stars
11 reviews

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4 out of 5 stars

Not Quite There but close

pensman, Woodbury, CT, 04/14/2014
updated 04/20/2018
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
55 of 57 people found this review helpful

The SRX handles well, especially on highways; but visibility is an issue. The rear view mirror is too small. Probably the worst I have dealt with but I suspect the size is such because of the side "pillars" which can obscure your view. So you really need those side mirrors that light up to warn you when a car is passing. Having the defensive driving add-in helps. Plus my model has a driver's seat that vibrates should you start to drift into another lane. On the highway, I have managed to get 24 mpg. The CUE system needs some major improvements as it is totally non-intuitive nor can apps be added to it which I believe is a big mistake. And the HD radio can drift which makes it difficult to hold on to a station. Storage in the rear compartment is excellent. No spare tire, just a can of stuff that you use to halt a leak/puncture as you then limp in for help. I have had a few problems with the power driver's seat. The seat refused to drop down. It was repaired, unsuccessfully, several times. Finally, I insisted the seat and power mechanism be replaced. But after I left the car with the dealer, who promised to drive it and prove the repairs worked, I received a call informing me the entire seat and all would be replaced. I still enjoy the car but my wife isn't as enthusiastic. Actually, she hates it. She finds she can't cope with the rearview mirror. She drives an Audi Q5. I like the way the SRX handles, and it is great for highway driving and holds the road well for a front wheel drive car. This Caddy is still a road winner. A friend bought the new XT5 and I have noticed some good tweaks, but this model is still great to drive but I have wished at times there was more storage in the back. Time has passed but the car is still a winner with me. As I take care of my cars, the SRX looks new. I'd like to trade it in for a new XT5 but I can't come up with a good enough reason. It's good that I like this car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

2013 SRX an electronic nightmare

Dissatisfied, Osprey, FL, 09/06/2018
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
12 of 13 people found this review helpful

I purchased this CPO vehicle 1 1/2 years ago with 42k miles on it. I was in love until the nightmare began. The car would be dead and had to be towed endless times. One major electronic component began to fail one after the other. It even died one time while driving it. Very unreliable. My beautiful vehicle I was so proud to drive, so proud to own has let me down. Now that the new XT5 has come out and replaced the SRX the value of my SRX has plummeted below my loan amount. I believe my particular vehicle is probably a lemon. I don’t see from other blogs about the 2013 luxury SRX FWD that all the problems I have had are very common.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Ride with style

Cynthia Brown, Hillsboro, MO, 07/18/2016
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
7 of 8 people found this review helpful

Classy look inside & out. Love the touch screen controls or voice command options. I did have to take the car in for engine work within the first week after I bought it. The work was fully covered by the factory warranty!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

poor visibility

Sanford, Okeechobee, FL, 02/19/2018
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
6 of 7 people found this review helpful

visibility is hampered by the roof support and the rear view mirrors, there is alarge area that is blocked to see oncoming cars from left and right.

Safety
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

2013 Caddy

Paula Berry, Riverview, FL, 04/25/2018
updated 10/28/2024
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
6 of 8 people found this review helpful

It is not a luxury SUV............ruff ride over bumpy road. Blind spots front drivers side post by front windshield. Talking to Navigation it can not understand what I am saying. Had a issue with electrical system. Got in car everything was black on console and steering wheel only had AC light on but that worked.No radio or Cue screen. My friend took off battery cable left it over night put back on and it started and all was fine. Month later get into car no power at all car was dead. We sat for a minute then everything came back on.called the caddy place and he told me it was the battery..by God he was right...so check your battery for the right voltage before you pay the big bucks to have them check out your car at the caddy place. Replaced the display screen about 2yrs ago it was under warranty…….now it is starting with hairline cracks and spreading on entire screen. I can’t change clock,or answer phone with screen. To replace would cost $1000…..Now it is 2024 Cue screen was replace….just the screen….make sure you get the right one….$115 from EBay. It wakes great. Now AC problem just blows hot….had to take out the whole dash to fix. Now it takes 10 min before it cools off. The caddy is getting older and so am I.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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