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Used 2012 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A) Consumer Reviews

4.3 out of 5 stars
18 reviews

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4.88 out of 5 stars

Very happy with the SRX

commander58, Massapequa Park, NY, 01/13/2012
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
71 of 72 people found this review helpful

2012 FWD Luxury model. Great lease value compared to competetors such as Acura MDX. Infinity EX, FX, etc. Delaership experience excellent. SRX rides fantastic. Road noise non-existent. Handling, acceleration, shifting of the transmisson all great. Seats are firm, but I find the SRX to be very comfortable. Great feature content on the Luxury trim level. Averaging 21 mpg with mostly highway driving. Very pleased with the exterior & interior appearanc eand build quality. I was in the market for a luxury SUV/CUV and found this to be the best value out there. I have not had a GM product for quite a few years, and I'm very impressed so far!

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5 out of 5 stars

Good All Around SUV

rocky92, Roxboro, NC, 03/28/2014
updated 04/07/2023
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
59 of 60 people found this review helpful

My 2012 SRX is front wheel drive luxury model with 18 inch wheels. Original owner and no reason to get a newer vehicle. Good handling, quite, and good pick up and smooth and I drive it aggressively at times. One repair other than normal maintenance, hit a pot hole and replaced one front wheel bearing. All around MPG is 20 to 21 MPG which is better than the AWD models. The 2012 model has buttons which I like better than touch screens.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2012 Cadillac SRX for sale near you
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2 out of 5 stars

Buyer Beware!

Grug, Lexington, KY, 11/27/2017
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
31 of 33 people found this review helpful

Loved the look and the ride of this car. At about 40,000 miles things started to go south. The check engine light began to come on intermittently. Had it checked by the dealer, but after several rounds of tests, they found no cause. Next I began to notice condensation in my headlight casing. This stayed for a couple of years, now both headlamps have stopped working on the same day! Again to the dealership, where I was notified it was a $3,000 repair! This was for the labor and head lamp assembly! Outrageous! I googled the issue and find this is a well known issue with this car starting in 2010. GM will do nothing and act like they don't know it exists. Ironically, while shopping the car to trade in on a "non GM" car, all the other dealers are very aware of the problem. I will never by a GM car again! Horrible customer service.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

2 for 1 and did my homework

JC, Beach Haven, NJ, 10/04/2015
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
28 of 30 people found this review helpful

I traded in my 05 Infiniti q45 and 04 Chevy trailblazer in for the Srx. I wanted all the same features both vehicles had together. I look at the Lincoln, Mercedes , Infiniti and BMW. But for the value you could not beat Cadillac. I am a 6'3" male that's sits comfortably inside and do not have a problem getting in or out. Cadillac services or will maintain the vehicle for the next 3 years all free. I test drove a 2015 but settled on the 12. Didn't want big car payments. Plus the only difference is the navigation radio system but everything else is the same. It has 22000 miles and certified pre-own. I had it a month a get 21 mpg around town and 25 on the highway. This is great compared to my last v8 and v6 engines. And it takes regular gases. The dealer also washes it at every service a sweep as give you a brand new loaner. I do recommend you test drive.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Sexual white chocolate

Amanda, Monroe, GA, 10/19/2015
Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
32 of 36 people found this review helpful

Let me start off by saying this vehicle is gorgeous! A real looker, and there aren't too many of them out there alongside all of those Ford Edges and Nissan Muranos. The interior is impressive, even though we don't have the large nav screen, it still looks great. Expensive looking. The leather is high quality and the reason we bought the 2012 is because it really doesn't look worn at all.. We've only recently figured out why it doesn't look worn - it's very uncomfortable!! I'm 6'0 and had to sit in the backseat for 4 hours, and honestly it was less comfortable than an airplane for me. My head kept hitting the roof, i couldn't put my knees straight out, and for some reason this models' back seats don't recline (thought that was standard but it may only be for Performance models) so you're literally sitting stick-straight the whole time and the seats don't give in any way. The front seats are much more comfortable than the back, but still less comfortable than our 2013 Jetta SE. If it's beauty you're after, and something with a sturdy interior that will last, then this car is for you. If comfort is priority, look elsewhere (we test drove an MKX and it was very very comfy all around).

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Value
5 out of 5 stars
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