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Used 2019 Cadillac Escalade Consumer Reviews

3.7 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2019 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
2 out of 5 stars

Too Hot!!!!

Unhappy buyer, 08/06/2017
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
26 of 30 people found this review helpful

I bought a new 2017 Cadillac Escalade in April and I've had it 6months for one month it had been in the shop for the same issue 3 times. Dealership keep giving me the run around with an answer. Air condition stopped working. First two times reports of faulty freon this time they have no clue. Won't replace my brand new car but can't find the problem. I would suggest BMW X5 which I should have bought in the beginning now I'm stuck with this clunker

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2017 Escalade ESV

Mike, 04/13/2021
updated 10/15/2021
2017 Cadillac Escalade 4dr SUV 4WD (6.2L 8cyl 8A)
6 of 6 people found this review helpful

Update: after all attempts to repair and keep up with the continued and fustrating need for repairs and the repeated problems, Cadiallac offered no assistance other then saying "we are sorry". I have sold this vehicle and will not be returning to any GM brand in the future. Nice vehicle, horrible reliability. Working on the third transmission and still not shifting correctly. NAV screen cracked, DVD stopped work and repaired/replaced 7 times, water leaked through the roof seals, heated seats not working, cam shaft and lifters replaced, center console lid replaced from misfit, power seat switch failure 4 times, rear shocks replaced, MAP sensor failure, rear wiper failed, steering column shifter cover repair 3 times, entrance lights replaced three times, and the worst was power pedal failure that moved pedals forward while vehicle was in drive. Less than 40000 miles. Waiting on parts for the next round of repairs for the past six months. I WAS a GM person but the value and quality just isn't there anymore, only me at the dealership requesting more repairs. Please check the internet and research before purchasing and good luck. Nightmare is coming to an end Ordered a new Lexus yesterday.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2019 Cadillac Escalade for sale near you
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1 out of 5 stars

2017 Cadillac Escalade ESV

VG, 04/26/2019
2017 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
17 of 20 people found this review helpful

Run from this car!! It is the biggest piece of crap we have ever owned! Car is less than 2 years old with 18K miles on it. Car was in shop 2 months ago for a "bent engine rod" and now car is in the shop AGAIN for "knock sensor" not to mention issues with traction control going on and off by itself. Buy or lease something else as this is by far the WORST SUV we have ever owned. Should of stayed with our Infinity..

Safety
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Very dependable, smooth ride and many compliments

Jim H, 03/18/2020
updated 03/21/2022
2019 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
8 of 9 people found this review helpful

We own a premium and love everything about it. We lost count on the number of people that came up to us saying it was the sharpest one they've seen. We have the Bronx Dune Metallic with chrome wheels.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2018 Escalade SUV

KJW, 05/21/2018
2018 Cadillac Escalade Premium Luxury 4dr SUV (6.2L 8cyl 10A)
10 of 12 people found this review helpful

Ride is very comfortable and power is great. Instrumentation is very good. No need for platinum options.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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