Used 2016 Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A) Consumer Reviews
Used CT6 for sale
Terrible Service
Robert J. Tarte, Union, NJ, 08/29/2018
Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
26 of 26 people found this review helpful
The electronics are terrible and Cadillac and GM customer service is terrible. My vehicle,e has been at the dealer for 3 weeks. 2 parts have been replaced and the vehicle now cannot be programmed. It took 12 days for a part to be shipped despite my request for overnight shipping. Cadillac told me that they have their processes. GM told me that they have their protocol. Thus, 12 days to ship a defective part. My dealer told me that they are attempting to get authorization for a new vehicle but GM. wants to send. Yet another part. There is a question whether the part is even available,but GM protocol is the most important thing to GM,not a satisfied customer. After 7 Cadillacs, there will not be a number 8. It is a shame, because the CT 6 is a beautiful car. GM has not changed since the bankruptcy and probably never will. Do not buy a Cadillac.On Sept.4 after 27 days, vehicle finally fixed. Hopefully, GM will offer some compensation for my inconvenience and time spent attempting to resolve the matter.
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"HAPPY CAMPER FROM SPRINGFIELD, MO"
RON, Springfield, MO, 11/03/2016
updated 11/27/2023
Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
25 of 25 people found this review helpful
I've been a loyal DTS/Deville customer for 30+ years. Dealer tried to talk me into a XTS; fortunately, I waited "Patiently" for the CT6. Bought it early June, 8,000 miles ago. Likes: styling, quietness, handling, ride, acceleration, braking, cornering, fit and finish, seating, safety features and entry/exit. Dislikes: a/c continually "Freezes up" when operating continuously 40 min to an hour (blows ambient air). Will reset after 20 min in off position. Dealer attempting to resolve. Instrument panel air vents won't allow air flow above the panel (directed too low). Auto shifting not smooth (compared to '10 DTS). Overall, best car I've owned, so far. Highly recommend to friends. ………. 2 YEARS AND 48,000 MILES LATER: A/C still freezes up, 90 degrees outside temp and high humidity, 5 trips to dealer, "repaired" again last month, can't test. Will not use for several cold weather months. Transmission vibrates, acceleration and cruise. Back to dealer tomorrow. Still like styling, ride, handling, braking, fit/finish and safety features. Depreciation / resale value disappoints me. No longer "HAPPY CAMPER" …….. 3.5 YEARS AND 66,000 MILES LATER: A/C problem seems to be resolved after7 visits to dealer. Cadillac tech rep got involved. Experiencing transmission vibration issues. May be resolved after 2 dealer visits. Still like the many positive features of the vehicle. Very low trade in value disappoints me. .......... I've owned this vehicle for 4.5 years and still enjoy driving it; 89,000 miles and no maint. problems in past 2 years. My last problem was with the transmission. Dealer repaired and GM extended warranty. I'll look for a '19 or '20 CT6 next spring.
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Big, beautiful, quite, and safe
Dana Basney, San Diego, CA, 04/19/2017
Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
11 of 12 people found this review helpful
I previously had a 2015 Cadillac . This car has so many more safety and technological features it is a generation apart. With 360 degree video recording, digital 180 degree rear view display it has far superior rear visibility than the traditional rear view mirror. It has side sensing radar, front and rear sensors, automatic braking, collision avoidance warnings in the front, rear, and side, adaptive cruise control, pedestrian alert, heads up display with speed limit display and collision alert. Today I was backing out of my driveway when the rear side warning went off, allowing me to brake and avoid colliding with a teenager recklessly going 40 miles an hour down the street in a 25 mile zone. Thank you Cadillac technology! It's also a beautifully styled car, inside and out. Only complaint is the front cup holders are too small and close together, and the storage space in the front console is rather limited. I am 6 ft. 4 inches tall and this car is very comfortable for me. I am very happy with this car
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Travel in Style
Charles Richards, Iowa, LA, 09/27/2016
Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
4 of 9 people found this review helpful
Lots of comfortable room in all seats.
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CT6 Brings back the Cadillac feel.
T, Murrieta, CA, 02/12/2021
Cadillac CT6 Premium Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
0 of 0 people found this review helpful
Spacious and rides like a dream. Head turner for sure.
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