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Used 2017 Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A) Consumer Reviews

3.5 out of 5 stars
4 reviews

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5 out of 5 stars

Base model LaCrosse anything but base

John Baril, Denver, CO, 01/09/2019
Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
4 of 4 people found this review helpful

Perhaps one of the most underrated cars sold in the U.S., even the base model LaCrosse is extremely well-equipped (Apple Car Play, Homelink, rear parking sensors) and is really beautiful. Also typically Buick-quiet. I've owned BMWs, Mercedes-Benzes, Lincoln, Jaguar, VWs, Audi, et al. Except where some of these might be superior (sport sedan handling), the Buick, IMHO, is as well put together and aesthetically pleasing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Luxury car ride with economy car seat comfort

PaulC, Council Bluffs, IA, 09/01/2017
Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
6 of 8 people found this review helpful

Ride of the base sedan I rented for 4 days was smoother, quieter and more free of vibration than any car I have driven the past two years - better than Toyota Avalon, Lexus ES350, Lincoln Continental, Impala. But the seats are uncomfortable. The seat bottom is hard so the pressure points cause soreness and fatigue to set in within 15 minutes. And the seat back lacks sufficient lumbar support even when the power control is set for maximum support. Powertrain is smooth and quiet. Air conditioner cold and powerful. Gearshift control is unconventional and unintuitive - took me 5 minute to figure out how to shift into reverse. Ironically, I find several much less expensive full sized cars have more comfortable front seats than the Buick Lacrosse, Toyota Avalon and Lincoln Continental; e.g. the 2018 Toyota Camry and 2017 on up Kia Optima. As a potential buyer seeking ride and seat comfort, at present my favorite prospect so far is the 2018 Camry LE or XLE as it offers near LaCrosse levels of ride comfort and quietness with much softer, more better shaped seats and superb directional stability on the highway - all important characteristics for fatigue free long distance cruising.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
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4 out of 5 stars

She can get up and go!

PQM, Allenhurst, NJ, 10/10/2019
updated 04/19/2022
Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
2 of 2 people found this review helpful

A really decent engine responds well when booted. No problems with merges. The different levels get confusing. A good time to make a list of must-haves or really want. I.e. that base model does not have Sirius. But hey, it has everything else. I find the seat good for long distance riding. Best improvement from my 2012 is the backup camera. The LaCrosse hasnt been good with rear visibility for a long time. Very happy with it. Its been 40,000 miles now. One disconcerting occurence just two weeks ago when it had system hiccup affecting the "engine/transmission system failure" that brought me to a crawl on takeoff and capped in 4th gear. Ultimately the lights went out after letting it sit for 20 minutes. Still brought it in. It needed the ecm to be reprogrammed. Thats 189.00 . Throttlebody needs cleaning as well. Thats next on my budget.. other than that, all is great! 49,000 and all is well!

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2 out of 5 stars

Incorrectly thinks it knows what's right (always)

D Dahl, Redwood City, CA, 07/22/2017
Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
13 of 28 people found this review helpful

My wife and I rented a LaCrosse for a week in Colorado. We put more than 1000 miles on the car during this time. Pros: The seats are comfortable and the ride is nice. Cons: The controls and instrumentation are awful. The gear shift is very un-intuitive and you cannot go easily from manual shift mode back to automatic without going into neutral. The back-up camera comes on in reverse (duh), but it does not turn off until you roll forward for a while in a forward gear; this is distracting and unlike all the other cars I have driven. The paddle shifters are worse; it's very easy to hit them accidentally, at which point you *have* to shift via them; there is no easy way to go back into full automatic mode... you just wait until GM decides it's the right time to return to auto mode. The engine turns off when you come to a stop... sometimes... others it doesn't. The headlight controls are hidden by your left hand if you drive using 9-3 or 10-2 hand position. The touchscreen must be used for climate control and it's arcane and opaque in terms of getting the air set just right. The audio system controls on the touchscreen were such that I just turned the volume to zero to avoid having to deal with it (why no just turn it off? you ask... well, when I tried that, it turned off the whole touch screen along with the climate control). Overall, the user interface with this car is what I would expect from sophomore level design students who did not have enough time to complete their semester project. If it were simply a matter of getting used to different controls I would be more forgiving, but the controls o this car are just plain bad and would be a nagging irritation for as long as it's owned. Also, the gas tank is small and I had to hit the pumps more often than I expected. Not recommended at all.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
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