bought a new buick lacrosse eassist on the way home stopped for dinner and the front of the car is so ,low it dragged on the ground causeing 500 dollars in damage thought i was at fault took to body shop and had repainted when i got car back went out that night trying to be extra carefull with driveing and it draged again no damage this time dealer has been great but gm district contact was no help at all this after my being a gm buyer since the early 70s last 3 new gm products where a 96 eldorado 2001 deville and now this buick no wonder people go to outher brands wish i would have kept the 01 deville had it 11 years and it never saw the inside of a body shop
I purchased the 2012 LaCrosse four months ago.
The car is so low to the ground that I can't get in and out of my driveway without scraping the front end.
The front and side posts plus the high trunk make visability a real issue when driving in heavy traffic.
Other features that I don't like is the lock/unlock buttons being on the middle console instead of on the door and the only trunk unlock is on the key fob.
The car performs well enough for a 4 cyl. but I wish I had known about the lack of visability and the drag issues before purchasing.
Also, be aware that no spare tire comes with this car.
You get a can of Fix-A-Flat.
There is a space for it, but no tire.
Convenience Group 4dr Sedan (2.4L 4cyl gas/electric hybrid 6A)
I wanted a living room on wheels and I got it! I have put 85000 miles on it due to family proximity and those spontaneous road trips. My baby has been excellent!
I love driving her. Great weight. Solid doors!! Super quiet! Excellent handling and when you have to tromp on it, it comes alive!
In all of this time, I only had one problem. It was weird. Wouldn't turn over. Tried using the big battery for the jump start and it wouldn't allow it.
A new battery at my most excellent dealer resolved it.
NOTE: When I tried to start it after charging and if failed, it would not let me remove the key! Yikes!
Bought this car new
back in November of 2012, the first thing I noticed like many other owners is that the front is to low I have had to file insurance claims numerous times to have the front fixed after hitting parking lot blocks or going up a high driveway, also the car started having problems running right and idling problems, check engine light came on took to dealer and all I could get from them that they saw in the system where check engine light came on but had no clue why it came on and all they could say was there was nothing they could do cause they could not reproduce the problem, to this day still having lots of problems with car running right and now makes noises.
If you are like me, the car looks appealing, gets good mileage for it's size and seems to be a good value.
The ride is nice, the power is a sacrifice for the mileage....but I'm only getting 31 mpg....not the 36 advertised.
Finally the straw that caused me to write this review......the spare tire.
How does a $30k car not have a spare tire?
GM is cutting corners at the expense of it's customers.
I called to order a spare and the retail cost for the tire kit $550...are you kidding me?
This is not acceptable and will ultimatley come to bite GM is the butt.
I will never buy another GM car because of this one experience and I'll tell everyone I know...GM is all about $$$, not loyalty.