car has less than 3000 miles on it. with-in one week noises started with the brakes. the dealer tried to find the causes , but after several [ 4] trys the say they don't know what to do . evidently this is not a new problem with the engineering department at general motors, there is a letter stating they are working on this problem and when they find a solution for this problem they will inform the dealer of what to do! they say it is safe to drive but i don't feel good with my wife [ 76 years of age] on the inter-state not knowing what might happen. the noises are getting worse and different at times. we have tried to work with the consumer complaint department at G M but to no avail. we have started a case with the better business bureau. at first we wanted the problem only fixed, now after 6 months we want a full buy-back. we only drive the car when it is necessary, it sits in the garage mostly.
This is a review of a loaded 2015 AWD Premium Encore. We have put over 500 miles on it. We had originally decided on an Encore but were dissuaded from taking a test drive by professional reviews which were critical of the power. Our family is accustomed to driving powerful and speedy vehicles (Volvo S60 T6/Ford F-150/Toyota Sienna AWD) with the exception of a four cylinder Ford Fusion (reliable but slow as molasses). The Encore is replacing the Sienna and the Fusion is being handed down to the newest teenage driver (slow is good here). Neither of us adults wanted to drive a car that struggles to reach speed or climb hills. So we explored other options like the Ford Escape, Nissan Murano and even considered another Sienna for its excellent comfort and unsurpassed people and cargo comfort/capability and low price for an AWD. (We need AWD). However, the Sienna AWD is loud- annoying on long trips. So we had forgotten all about the Encore but on a trip to the dealership decided to take one for a test drive, ready to be underwhelmed and sorely disappointed. The salesperson encouraged us to take a long test drive on the interstate expressway, which we did. We were very surprised and impressed with the acceleration of this little 4 cylinder, and while we weren't winning any races, acceleration to traffic (65 mph), merging and even passing was more than acceptable. The turbo clearly making a difference. Once at cruising speed the cabin is exceptionally quiet and peaceful. The leather seats are very comfortable, with lumbar adjustment. Two adults have ample room and comfortable seating in the rear for long trips. A third adult can fit for shorter trips (1hr or less). The Premium edition is jam packed with technology and features that almost defy belief in a vehicle which we negotiated for just under $28k (Navigation, heated steering wheel (can never go back) and seats, rain sensing wipers, power seats, voice controls, blue tooth, wi-fi, Sirius radio, On-star, rear camera, blind spot radar, rear traffic crossing alert, lane departure warning, ambient lighting, Bose stereo, remote start and more.) The heightened ride height of this SUV gives a nice view of the road and enhances one's feeling of safety. The Encore is extremely nimble and shines in city and supermarket lot driving and parking. It is an all around relaxing and stress free drive in mixed driving conditions. We are so happy with our choice- one we almost missed out on. If you have any doubts just take one for a drive.
There is no in car garage door opener, so you have to carry one. Infotainment GPS too confusing with way, way too many options and menus to try and remember how to use. Over 36 teeny tiny icons to try and see to mark your map, how many does a person need? Just looking for one with a red plus for doctors office, a small house, a tree, a gas pump, so many useless ones. No remote for the rear hatch when you hands are full, why did they do away with that? No grab handle on the passenger front column to take a hold of when getting in and out, just a stupid little handle over your head. Who reaches over their head to get in or out? Also gone is the grab handle from the passenger door to take a hold of to close door. We went from a beautiful Enclave to a smaller Buick. Didn't need the big size any more. Hoping that it was basically the same, just smaller. Not so and there's more road noise. Just wish they had looked at the Enclave and kept all the good features.
I've owned car for 11000 miles. Car seat for infant fits, electronics is amazing, fit for a tall person is good. Handles well, rides well, fairly quiet. Very comfortable to drive, with turbo you get fair to good acceleration and great gas mileage! The ultimate compliment...I would buy this car again! I have a bad hip, but I have driven this car all day without pain. Not for a big family, but if just you and spouse....maybe 1 child...it's great. Bigger family would have to move up to enclave.
Where to start? Been Toyota people for decades. Buick brought us back to GM. Certainly not built here nor does it have a majority of American made parts. Point is the Buick dealership wanted our business and had a smart, sharp looking vehicle to offer us. A week in to it and my wife and I both love it. Plenty of space for the two of us, empty nesters, and plenty of pep to get us around town and so far to where ever we want to go. Looks, feels and drives like something that will last us for years to come. At our age we have driven alot of new cars. This does not feel cheap. On par with more expensive vehicles we've owned. And alot of features you'd look for in higher end cars and SUV's. I have no reason to suggest not buying or leasing a Buick Encore.....so several months into it. Having hauled furniture, been through some decent snow fall and taken some short trips, we still are very comfortable and pleased with the Encore.