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Used 2016 Buick Enclave SUV Consumer Reviews

3.3 out of 5 stars
18 reviews

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Pros
Cons
2 out of 5 stars

Below Average SUV

Displeased Owner, 12/14/2019
2016 Buick Enclave Premium Group 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful

Bought a 2016 Enclave Premium AWD on 12/24/15. Transmission went out at 58k in 2017 (something about a 3-5-R body cover cracked) left us stranded after what sounded like an explosion while sitting at a stop sign. Now 83k miles, when shifting from 1st to 2nd gear, engine will rev from 1700 to 3800 before engaging in 2nd gear. Pulling up to a stop, gently braking and without notice, the transmission will jerk the car hard on the downshift to 1st. The action is hard enough to make everyone think the driver is about to hit something. At 35 mph, engine feels like it is lugging, throttle response is delayed, transmission feels as though it's not sure what to do when gas is applied. Originally ride was very smooth and quiet, now on new smooth asphalt ride is still quiet and smooth; on concrete road noise beginning to creep in and ride starting to become noticeable more jittery. This was happening before replacing the tires, new tires didn't affect the situation either way. Not sure why perforated fabric was put in place to cover the sunroofs but in winter lots of cold air comes down on everyone (no wind leak, just feeling the cold coming down from the glass). Storage is good with 3rd row stowed. Entry is easy, unless the driver seat periodically moves up as far as possible, seat is slow to move back to original position. If you press the button to move the seat all the way back for the driver to exit the vehicle, the 2nd row passengers have difficult time getting out if anyone is in the 3rd row. I wear a size 12 shoe and have had it get stuck between the driver seat corner and driver kick-panel, have to make sure toe or heel of shoe goes out past seat first. Navigation system likes to change the view as you are driving down an open road. It might be on full screen when you set it up then it's in half screen mode with the radio station showing up on the right hand side and the map on the left hand side. After a while it may change to a different view or just stay the same. Front air dam under bumper is too low, will hit when pulling into a parking place that has a curb. You don't know the black plastic piece has contacted anything when pulling in, once you back out you can hear it flip over and drag off the concrete, so you have to park without getting very close to a curb or concrete wheel stop. Seats feel like you are sitting on a cinder block, very flat and no contour or support to them. Twisting roads are not an impressive riding in the Enclave body lean is pretty noticeable. Some days the engine is completely gut less, other days it's normal with not having the strongest of engines. At 65 into a head or cross wind expect 18.5 to 19 mpg at 65 mph, in town driving is 14 - 14.5 mpg. We have 2 grandchildren that ride with us everyday one in a car-seat, the other in a booster seat; anyone trying to get into the 3rd row with child-seats in place is in for a challenge. Seatbelts in middle row lean into the passenger's hip when buckled, with a car seat in place fastening the seatbelts causes you to pull the car seat toward the door to make clearance for the buckle to line up properly, then with the child in the seat push the seat into a level riding position. No I will not buy nor look at another Enclave.

Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Not my father’s Buick

Supersport53, 05/12/2019
2016 Buick Enclave Premium Group 4dr SUV AWD (3.6L 6cyl 6A)
4 of 5 people found this review helpful

I had a Chevy Tahoe before the Enclave so I had compared them a lot. Tahoe was a lot easier for my 6 foot frame to get in and out of. Grandsons are quite appreciative of the Wi-Fi. All and all a very good vehicle especially with the extra warranty Buick has over most other models.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2016 Buick Enclave for sale near you
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1 out of 5 stars

Don't waste your money, transmission is gone

Kate, 08/17/2021
2016 Buick Enclave Premium Group 4dr SUV AWD (3.6L 6cyl 6A)
3 of 5 people found this review helpful

I purchased a used buick enclave from GM dealership in Grande Prairie, AB in November 2020. A couple of days ago it stopped moving. We took it to dealership and they said the transmission is gone and need replacement for $6000. It's been not even 10 months since I bought it and should not break that easy at 150K, I drove it dor 10k km only. Don't waste your money on car that breaks so fast. If there would give it a 0 8f I could

Reliability
1 out of 5 stars
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1 out of 5 stars

Lemon

Running out of money :(, 11/13/2019
2016 Buick Enclave Leather Group 4dr SUV AWD (3.6L 6cyl 6A)
2 of 4 people found this review helpful

At 100,000. miles our 2 1/2 year old vehicle had the transmission go out. While it was being fixed by GM dealership the power steering went out. They had it for 26 days. They said it was fixed but power steering went back out the day we got it back. They also said there was a wheel bearing noise. We took it to a different GM dealership then. They said the power steering was shot and the noise we were hearing was the transfer case. They fixed the problems. But the power steering has a small short vibration when turning the steering wheel. They kept it longer to figure it out. Then they said that the steering gear was bad. Said it would be fixed 2 days ago. They still have it. Have not driven it but one day since beginning of September. It is October 12th 2019 at the moment. Maybe I will update this when we finally get it back. Have had different loaner cars. This 2019 Blazer is an awesome race car!

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4 out of 5 stars

Enjoying my Enclave

Midwest roots, 01/05/2020
2016 Buick Enclave Leather Group 4dr SUV (3.6L 6cyl 6A)
1 of 1 people found this review helpful

When compared to other similar vehicles in it's class the 2016 Enclave is a good car for spaciousness, ease in loading people & cargo. I am happy I purchased this vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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