Used 2011 Buick Enclave Consumer Reviews
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Follow Up On Earlier Review
Just completed 3500 mile trip with new Enclave, I'm adding to earlier review. Ride is excellant and it's quiet. It's a big car, I didn't get used to the size as I thought I would with driving time. Poor outward visibility, and lack of maneuverability in tight spaces, i.e., parking garages, and busy parking lots is my biggest complaint. Gas mileage is disappointing, hoped for rated mileage at least, but it's 1 or 2 mpg less than rated. Interior conveniences are either lacking or too small to be useful. We've had minivans for years, nothing beats them for travelling convenience so I'm biased on these points. Overall, it's a comfortable, nice, if not exciting or "fun" to drive, car.
Had this car 4 years. Great
If you are looking for comfort and a smooth quiet ride consider the Buick Enclave. One of the best vehicles I have ever owned. Virtually no maintenance cost.
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- CXL1 4dr SUVMSRP: $10,99551 mi away
- CXL1 4dr SUVMSRP: $6,00072 mi away
- CXL1 4dr SUVMSRP: $6,49779 mi away
Warranty runs out and the expensive repairs begin!
After eight years the car only has 56,000 miles and in the four years since the warranty expired we have put more than $7,500 into keeping it running safely. No sooner had the four-year warranty expired than we experienced our fist ridiculous repair cost...several hundred to replace a burned out tail light...two more since plus a headlight [$1,500+ total]. Replaced all four Michelin tires TWICE [no one can tell us why they wear out so quickly on this vehicle, but I typically get 70K-80K out of one set of Michelins...$2,000]. Replaced the battery TWICE. And because it is located under one of the rear passenger seats it requires completely extricating the seat from the car and takes more than an hour for a professional to do it...and the replacement battery itself is $200 because, according to the mechanic, it is a "Mercedes battery." Add the hour of labor and it is more than $300 each time...for a battery! [X2 = $600+]. Replaced an alternator [$650 plus three hours labor = $1,000]. Replaced the entire brake assembly [$1,100 plus four hours of labor = $1600]. The "check engine" light has come on four times and every time costs hundreds of dollars to diagnose without ever finding a problem [$1,600+]. The last dealership we took it to sympathized and admitted that Buick "had some quality problems with the Enclaves built between 2008 and 2012...really?! No kidding!
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Quiet, refined, but...
There is much to like about the '11 Buick Enclave. It provides a serene, luxurious ride. However, there are a few inexplicable and obvious nods to cost cutting that do not belong in a $50,000+ vehicle of this class. I particularly dislike the fact that the front passenger seat cushion adjusts front to back only - no angle adjustment! And is it to much to ask for some ambient interior lighting - like my $15,000 less expensive '11 Mustang GT has? A few bits of interior materials could be better - too much hard plastic. I had the Ford Flex with Eco Boost higher on my list, but the wife was put off by the styling. The Enclave is a nice car, it just needs more attention to the details.
Enclave
Recently purchased an Enclave CXL AWD. Tremendous car and we are very pleased. Great comfort. Great ride. Lots of safety features. We were worried about gas mileage. Once we got used to the fact that this car is smoother and quicker than the car it replaced, we went a little lighter on the gas at lights and signs. Went from about 14 mpg in suburban / urban driving to 18 over 3 tanks of gas. Hopefully it will continue to improve.
A cargo hauler with class
When we started our automobile research we had a number of requirements. The car had to be 4WD because of our location and sometimes elongated winters. It had to be comfortable, quiet, handle well, get reasonable gas mileage, allow my small stature wife to sit comfortably while driving and have enough cargo room to tote our Old English Sheep Dog in spoiled comfort. This last requirement eliminated a number of fine candidates and pricing further shaved the list. We finally came down to a GMC Acadia or Buick Enclave. The Buick wasnt originally on our list due to pricing but with manufacturer and other discounts it was brought into our budget. We could not be happier. The car is quiet,
Dream Machine Buick Enclave CXL1
The Buick Enclave proves American can- do and ability to make and deliver a terrific product is still possible! It's a dream to drive, comfort is it's first name, style is it's second, great design and layout is it's third. The Buick Enclave can actually comfortably take 7 people for a nice drive. It's very easy to turn it into a cargo hauler, easy to convert back to a passenger car, or use it both ways at the same time! My dog has lots of room in the back. The back has great AC to keep everybody comfortable. LOTS OF CAR FOR THE MONEY and Terrific design and comfort. This was a good investment in a super set of driving wheels!
Nice Car, So Far
We've had it a week. My wife loves it. It feels big and a little clumsy to me, and I'm used to driving a van. Limited visibility will also take some getting used to. Very comfortable seats. Gas mileage so far is disappointing, less than rated. My opinion on this and most cars now is the electronics are way over done. Too many "features" that aren't necessary. Huge gripe is the lack of hanging hooks inside rear doors, instead they are half way back by the 3rd seat or cargo area. Totally inconvenient for hanging dry cleaning, and the bar I use on vacation to hang clothing. We travel a lot and this silly oversight may have been a decider to go with a Lexus.
Engine
Nothing but engine problems will not buy another Buick again
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Deathtrap and GMC does not care
As a former loyal GMC owner for 47 years it is shocking to find out GMC are horrible crooks who do not care this is a dangerous vehicle. Without warning the engine broke on the freeway. Car has perfect maintenance. The dealer mechanic said this is common; he sees it all the time; in fact he didn't even have to take it apart because he had seen the same thing six times in 2 months. All GMC could do was read their script and say they understood--does that mean all six customer service reps and two Detroit located supervisors all have Enclaves that have done this!?! Why aren't they recalling this paperweight? An expensive luxury car with 50,000 miles with engine failure--complete--ludicrous. Wrote the President of GMC, VP of North American operations, and Vice President for Customer Experience and received absolutely no reply to my email--still waiting for the form letter that says they feel my pain although it is doubtful they have or give one iota about a customer once they have been suckered into this car. Do not expect this car or company to be anything but a bad experience. Check the web reviews carefully; I wish I had.
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