Pricing
A brand new car that died on me after 157 miles…
I acquired a new X5 50e with 8 miles on it. After roughly 160 miles of easy driving, the car simply died. I came one morning to find it in my garage with a severe drivetrain malfunction message that prevents the engine to turn on (cannot engage the transmission in drive mode). More malfunction messages kept on coming afterwards as well. The car got towed to the dealership and I have no ETA for the repairs, after they had the opportunity to work on it for a full work day. I am. It even sure that the diagnosis is understood. Not what you expect from a new vehicle from any car manufacturer. I don’t have a car right now and the best bmw has offered me so far is to pay for my Uber rides, up to a clip. The dealer does not have any loaners. If you plan on purchasing this, you have been warned :) UPDATE: This is an update to a review I wrote 20 days ago. My new x5 50e with roughly 160 miles on it had a component failure (combined charging unit). To make matter worse, I did not have a good experience with the support from the bmw. I had to escalate emails to get them to do something about this. While they finally got back to me to help out with a compensation, they also told me that the component that needs to be replaced would finally be delivered this past week to the dealership. Please also note that I was told by the dealership that the part in question is back ordered from Germany and also undergoing some type of design upgrade. The part has yet to be delivered; not even clear of it has been shipped according to my last conversation with the dealership yesterday. 10 days ago both bmw North America and the dealer told me that it was on its way and to expect the car towards the end of this past week; but now, the dealership has changed its tune (they do not know when the part is coming in saying that there is no way to track it) and my contact at bmw customer service is not picking up my calls nor returning my emails (hopefully just on vacation but I doubt it). I am still waiting with absolutely no ETA for this. It could be next week, it could be another couple of weeks? No idea. While the dealership refused to give me loaner (some strange policy they have for customers in situation) or replacement vehicle, they were able authorized a rental car under their name (Nissan murano that I had to change recently for a Hyundai hybrid suv as it was not properly serviced). So that’s my story 😞. Owning this x5 50e has just been a complete nightmare.
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3d X5 and THE Best
Owned since mid May and now with 6K miles. Traded in 2019 model which was the second X5 we owned. The previous one was great but this is now even better. Fantastic speed 0-60 and it is like a rocket when passing using the Sport mode. The outside is cleaner and sportier (happy they kept the traditional kidney grill) and interior has a true luxury feel. New technology (curved info screen has perfect visibility for driver and front passenger, apps setup and appearances on screen is like an iPhone, easy to see and track mpg performance for each trip and overall (I’m achieving about 1.5 mpg above rating), ability to customize instrumentation gives driver comfort to follow map and road directions and heads-up display map/direction easy to read and follow), ride is very smooth although I would have preferred regular tires over flat resistant ones since the latter is a little stiffer. Elimination of stick type shifter for a short and small shifter eliminates obstacle for reaching other controls on the middle panel. Reduction of air vents’ size reduces clutter while air stream is not reduced. Finally, you can tell right away that you are in a BMW because everything like doors, windows, body, etc. fit tight and reduce road noise to the max. Well done BMW engineers as usual!
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- M60i 4dr SUVMSRP: $89,25027 mi away
- xDrive50e Plug-In Hybrid 4dr SUVMSRP: $77,000In-stock online
- xDrive50e Plug-In Hybrid 4dr SUVMSRP: $69,990In-stock online
Not ready for prime time!
Took delivery of my 2024 X5 50E last August and have had nothing but trouble since. Total system malfunction leaving me stranded for hours waiting for a tow, multiple software failures, steering column shuddering so hard when retracting it sounds like it is stuck, uncomfortable seats, etc. This is my third X5 and it is DEFINITELY MY LAST! My family can't believe I haven't dumped this piece of junk.
A/C is an issue.
Car drives great. A/C design changed from 2023 to 2024. New design does not produce sufficient air volume to cool the vehicle when hot. Takes 10 minutes to cool. BMW does not acknowledge this as an issue. You will have to tint car to keep from sweating.
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Great vehicle~until you have a issue @ 1k miles
The 2024 BMW X5 xDrive40i is a fun, fast, and a fuel sipper (28 mpg while cruising at 81 mph) . Until, you have smoke pouring out of the hood and fenders at 1,000 miles and four months, since the BMW rolled off the factory floor. This was my second attempt, to own a BMW in the hopes that the reliability has improved over the years. Unfortunately, history repeats itself, even worse this time! 800 miles and a valve cover gasket leak due to a “cut from factory”. I do not know what happened to quality control but apparently that has gone out the window post COVID. However, what has made things worse, not only did this occur while attempting to visit family 600 miles away but BMW road side assistance/Customer Care is TERRIBLE! To be honest, it makes me sick to think one spends so much on a “performance luxury brand” and was treated better by General Motors (GM) when a major issue occurred with a GM vehicle. I have lost time (in my opinion is more valuable then money itself) visiting my family, stress for being broken down on the side of the road with a four month old. Then to add injury to the situation, no rental car available and BMW couldn’t not locate the vehicle via BMW’s own GPS emergency services. BMW customer care’s reply to this disaster was, “So sorry this happen. Well glads its fix and next time it breaks down call us back to figure something out.” This is awful and just goes to show how dismal this corporation regards its customers. So buyers be prepared to have better customer care and assistance by GM than BMWs performance luxury brand when something does go wrong.
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