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Used 2020 BMW X5 Consumer Reviews

4.2 out of 5 stars
35 reviews

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2 out of 5 stars

The $65k transistor radio on new BMW x5

Kenc, 08/09/2020
2020 BMW X5 sDrive40i 4dr SUV (3.0L 6cyl Turbo 8A)
14 of 27 people found this review helpful

Recently leased a new BMW X5. Beware!! the stereo is beyond sub par. Sound is tinny, lacks clarity, forget turning up the volume. It sounds like an old AM transistor radio. I am amazed that the Company installed an audiophile's nightmare in such an expensive product. Actually thinking of dumping the car over this.

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5 out of 5 stars

Exceeds expectations!

LRH, 09/09/2020
2020 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
4 of 7 people found this review helpful

Luxury, sport, and lots of room. What a classy ride for the family, or just me!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Expected Better from a $70,000 Prestige Vehicle

JEC Tennessee, 12/18/2020
2020 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
6 of 12 people found this review helpful

Vehicle required remote software update with approx 2,000 miles. Update resulted in total vehicle shutdown requiring it be dragged out of garage and hauled approx 80 miles to dealer. Vehicle out of service for 3 days waiting to have system reset. Dealer priority??? Remote for gate only programmed after several months of multiple attempts. Worked for a short time when within 2 ft of gate then quit. Works on garage opener. Spend extended time on phone with BMW to program to no avail. Followed reprogramming instructions in owners manual, how to videos, on line instructions, and homelink instructions. None work. Poor response to tailgate toe activation. Over responsive with lane keep. Backup lights provide extremely poor illumination in the dark. Better keep a flashlight handy. Owners manual is overly complicated and hard to understand. Lacks clarity for operation of complicated technology. Increased disappointment in purchase with every use. Miss my Mercedes.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

The Good, the Bad and the Ugly!!

IQG, 11/02/2020
2020 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
5 of 11 people found this review helpful

The Good - really solid and stable drive, turbo really enables good acceleration for a vehicle that size, decent interior The Bad - toe kick for the lift gate just does not work. BMW might want to license the technology from a Ford Escape :) The Ugly - Bluetooth just sucks for a $70k priced SUV. It work sometimes, sometimes it take a day off or just calls in sick. Bluetooth has been around for a couple decades and they still can't get it right.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

good car BUT...

ncmcbride, 01/20/2020
2020 BMW X5 xDrive50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
26 of 64 people found this review helpful

Before you purchase/lease this vehicle, beware that its tires DO NOT LAST. I've had 2017 model and gentle low mileage city driving was enough for 3 of them to be replaced within 15K miles. At end of lease - 30K miles, I was charged for yet another two. Given the price, it's a huge flaw to vehicle and it alone should tell you it shouldn't be bought...

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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